Subaru of Kennesaw

My 2007 Subaru Impreza has had a problem with the check engine light ever since I bought it. I bought the car at this dealership. I brought my car to this dealership a couple of years ago and spent $80.00 engine light ever since I bought it. I bought the car at this dealership. I brought my car to this dealership a couple of years ago and spent $80.00 to have them tell me there is a small vapor leak - but the problem persisted. I took my car to a Subaru dealership in Michigan, and they told me the same (after charging $30.00). The problem persisted. I was not able to pass the required GA emissions inspection so I bought an after market gas cap to see if that would fix the problem. It didn't, so I took it back to the dealership. For $56.00 they told me I shouldn't use an after market gas cap (I'd only had it on the car for a week) and they said they couldn't diagnose the problem because I had too much gas in the tank. It still wouldn't pass inspection and the light came back on (that same evening). I called them back and they said I should get a new gas cap (!). I asked them to apply my $56.00 towards a new gas cap (since obviously they didn't do anything last time), and I was told they couldn't. After another $60.00 or so, I have a new gas cap and it appears that the problem is solved. How come it took over $200.00 and 2 years for the DEALERSHIP to determine that I needed a $30.00 gas cap to fix a persistent problem...I called the service manager to say that I was confused as to why they can't figure out the problem, and I got a call back from Lydia asking me why I didn't call her...I was also told that in order to reset the computer, I needed to have only 1/4 tank of gas, have several cold starts, several hours of city driving and 20 minutes of highway driving going between the speeds of 50-70 mph...I am calling this the Hogwarts method of car repair because it appears that it take some wizardry to diagnose and fix the problem... More

Our experience with Subaru in Kennesaw was a pleasure. We are new to the Georgia area after living in NY all our lives, we moved down and needed to purchase a new vehicle. We shopped around looking at other are new to the Georgia area after living in NY all our lives, we moved down and needed to purchase a new vehicle. We shopped around looking at other makes and models prior to making our purchase, other dealerships were bothersome after our visit...we returned to Subaru and made our final decision to purchase the Outback Limited Ed. The sales help was extremeley knowlegible and the salesman, John Settineri was the best...he reviewed the vehicle inside and out with us before we left the dealership. We feel confident we can call the dealership at any time if we have any questions. We are very proud to be a Subaru owner! More

Always great service from the get-go. Lydia is always knowledgeable and glad to explain the answer to every question. The lounge is perfect with wifi, bathroom, windows, coffee, decent magazines, people knowledgeable and glad to explain the answer to every question. The lounge is perfect with wifi, bathroom, windows, coffee, decent magazines, people to talk to, and easy access to the interstate. More

William was super to deal with. He showed us the car we wanted and answered all of our questions. Johnny was very professional and gave us a wonderful deal. They were great for our daughter's first car b wanted and answered all of our questions. Johnny was very professional and gave us a wonderful deal. They were great for our daughter's first car buying experience. Love the car too! More

The time before last when I went to Subaru of Kennesaw, I had a pretty rough time simply due to the very abrasive person behind the customer counter - this was th first time I'd ever not enjoyed a trip to a had a pretty rough time simply due to the very abrasive person behind the customer counter - this was th first time I'd ever not enjoyed a trip to a Subaru dealership. This time however it was a 180 degree U-turn and my experience was excellent, I gave them one more shot and much to my delight they have a new young lady by the name of Lucy working behind the counter. Very polite, very accommodating and extremely professional, my faith in the Kennesaw dealership was restored. Aside from the customer service, they seem to have excellent techs who seem to know their stuff very well. No matter what the issue they have found it immediately and fixed the issue with no fuss or expense (I have a 2012 WRX). As a side note; if you do have an issue with their service, they do take it very seriously and contact you to try and make things right....I appreciated that which is the reason I returned and will continue to use Subaru of Kennesaw. I will very likely be purchasing my next Subaru from these guys. More

Subaru of Kennesaw is the finest dealership that I have ever had the pleasure of doing business with. My salesman Chris and finance man, Johnny are excellent in every respect, answered and explained all o ever had the pleasure of doing business with. My salesman Chris and finance man, Johnny are excellent in every respect, answered and explained all of my questions and were most professional. I sincerely appreciate their contributions to making my purchase very satisfying. More

1st oil change went well - have had no problems with new Outback - service answered number of misc. ? I had, such as, where a particular restaurant I was looking for in the area was located - parts dept. he Outback - service answered number of misc. ? I had, such as, where a particular restaurant I was looking for in the area was located - parts dept. helped me understand battery for key fob - keep up your good service - Thank you, New Customer More

Best car buying experience ive ever had!!!! The moment we pulled up the atmosphere of the dealership was great. No high pressure sales team or sales pitches. Nice clean and modern dealership with a friendly pulled up the atmosphere of the dealership was great. No high pressure sales team or sales pitches. Nice clean and modern dealership with a friendly staff. Very informative in their products and inventory. John Settineri was a very kind and friendly salesman. He took time with us and made sure we got and seen exactly what we wanted. Louis Kaissieh was great to deal with on the financing end of the deal. We will be buying from them again and i wouldnt hesitate to refer anyone to subaru of kennesaw for your first or next subaru purchase. Thanks to the whole staff at subaru of kennesaw for making me and my wife life long customers. More

We drove 2 hours from Alabama to visit this dealer. We had called every dealer within driving distance and they had what we were looking for in stock (2 actually). We have owned a few new cars in the past had called every dealer within driving distance and they had what we were looking for in stock (2 actually). We have owned a few new cars in the past and always dread the dealership experience. This dealership was like no other that we had ever dealt with. A truly "no pressure" sales approach that allows the consumer to make an informed purchase. We had a great experience from the time we arrived on the lot until we drove our new car off the lot. John and Johnny were great to deal with and have changed our outlook of the traditional car salesmen. I can't put a finger on exactly what ya'll are doing differently than the others' but it is working! If you are in the market for a car, don't buy until you have met these guys! Well worth driving that extra hour to get here. Thanks! More

we drove 300 miles to buy a 2014 Forester from Subaru of Kennesaw. John Settineri was very helpful to go along with test drive and found the best deal for us. It was a positive experience with the dealershi Kennesaw. John Settineri was very helpful to go along with test drive and found the best deal for us. It was a positive experience with the dealership. I would recommend John and Subaru of Kennesaw to our friends when they decide to buy a new Subaru car. More