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Subaru of Gainesville
Gainesville, FL
105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 105 reviews
October 18, 2024
No-commission sales force is a great approach. Everyone was relaxed and helpful. Dwane Weeks had a sense of humor throughout, and was great to work with through the shopping, test drive, and buyin Everyone was relaxed and helpful. Dwane Weeks had a sense of humor throughout, and was great to work with through the shopping, test drive, and buying experiences. After the sale, they make sure you get a one-on-one meeting with their Subaru features expert, so you have time to learn all the many controls and features of your car. So helpful. Best car-buying experience I've had. I love my Forester. More
by Linda Arbuckle
Employees Worked With
Dwane Weeks
October 07, 2024
Service appt. was prompt, on time, thorough. Rosa was polite, helpful, explained and answered clearly our questions. A desk / table was available for us to work was prompt, on time, thorough. Rosa was polite, helpful, explained and answered clearly our questions. A desk / table was available for us to work at, so we didn't have to sit in front of, and be annoyed by, the big screen idiot box. Thank you for the excellent service. More
by kphchance
Employees Worked With
Rosa
July 12, 2024
I recently purchased a Subaru and Allan is helpful and friendly. I couldn't be happier with my decision. Subaru has proven to be an incredibly safe and reliable car, providing peace of mind for me and my friendly. I couldn't be happier with my decision. Subaru has proven to be an incredibly safe and reliable car, providing peace of mind for me and my family. One of the standout features is its exceptional performance in snowy conditions. Whether navigating through heavy snowfall or icy roads, the car handles beautifully, offering stability and control. The all-wheel-drive system ensures a safe and smooth drive, making winter driving much less stressful. Overall, Subaru's commitment to safety and reliability makes it an excellent choice for anyone looking for a dependable vehicle, especially in challenging weather conditions. More
by Cathy H.
Employees Worked With
Allan Rivas, Jr
July 04, 2024
Gainesville Subaru is truly the best! They are courteous, professional, and kind. I’ve never had such a pleasant experience buying a car. Shoutout to Diego! He’s a rockstar! They are courteous, professional, and kind. I’ve never had such a pleasant experience buying a car. Shoutout to Diego! He’s a rockstar! More
by LeAnn
Employees Worked With
Diego
June 29, 2024
After waiting five months to be notified that a needed part for a warranty repair had arrived, I called, discovered that they did have the necessary part and made an appointment for 10:30 am today. I ar part for a warranty repair had arrived, I called, discovered that they did have the necessary part and made an appointment for 10:30 am today. I arrived and waited several minutes for a service person to talk to me, but he told me I needed to talk to Sophia because she wrote the original order. I waited for another 5-10 minutes while she chatted with another customer. Finally the original person got me checked in rather than continuing to wait. I was told that it would be a three hour repair once they were "able to get to" my car. After waiting four hours the service wrote told me my car was finished, notes were being written and my car was being washed. After waiting another hour I finally went to the service desk and told them I had to leave and to forget washing the car. My paperwork and keys were just sitting on the desk in a piles of paperwork. The other interesting things is I sat near the sales floor for five hours and not a single salesperson greeted me. I had hoped to discuss trading my Ascent in for a new model. I'm thankful I didn't have the opportunity to arrange to buy a new Subaru at this dealer, I don't intend to EVER return. More
by amy.koester
Employees Worked With
Sophia
June 14, 2024
This dealership in Gainesville Florida has been phenomenal. And that is the sales and service department. I just purchased my 2nd Subaru from them. phenomenal. And that is the sales and service department. I just purchased my 2nd Subaru from them. More
by Stacey Perrette(lab dragon)
Employees Worked With
Bob Hendrickson
May 08, 2024
We recently purchased a 2023 pre-owned Subaru Outback Limited from Subaru of Gainesville. Our salesman Alan Rivas, along with Manager Freddy Gonzalez, were spectacular. Although we initially came into Limited from Subaru of Gainesville. Our salesman Alan Rivas, along with Manager Freddy Gonzalez, were spectacular. Although we initially came into the dealership looking at a specific car, Alan was able to help us find an alternate one that better suited our preferences. Not only did they explain the process of purchase and trade-in, but made the entire process easy, stress free, and dare I say it, enjoyable! We have purchased many cars in the past (including 2 Outbacks), but this was by far our best experience at a dealership. I highly recommend Subaru of Gainesville for your new or used car needs, and especially Alan Rivas and Freddy Gonzales. More
by sherman18
Employees Worked With
Freddy Gonzalez, Eddie Stockman, Allan Rivas, Jr
March 26, 2024
I really enjoyed the quality of this dealership! Everyone there was incredibly friendly and helpful. Their cars are top quality and I have had no problems with my car! Everyone there was incredibly friendly and helpful. Their cars are top quality and I have had no problems with my car! More
by savannah1234.satterfield
Employees Worked With
Greg Cox
