Subaru of Englewood

We did thge deal via e mail. Asked good questions. Came back with a deal in 1 hour. Same deal when I went to pick up the MKX. No bait + switch. Honest fast. And the owner came out to meet us shake my hand back with a deal in 1 hour. Same deal when I went to pick up the MKX. No bait + switch. Honest fast. And the owner came out to meet us shake my hand and say " Thank You". Gave me his card with a cell number! More

My view of car salespeople has undergone a complete change. Prior to dealing with Peggy Witkowski, at Town Subaru, I thought that car salespeople’s reputation for being “shady” was true. But I have l change. Prior to dealing with Peggy Witkowski, at Town Subaru, I thought that car salespeople’s reputation for being “shady” was true. But I have learned as with all industries/people you cannot prejudge based upon a stereotype. I have never owned a car and have driven only a handful of times in the last 20 years. But my brother decided that it was time that I had a car, especially before the next winter hit. My brother did research to determine that the Subaru Impreza would be a great first car for me. The price and the 4 wheel drive were the top two factors and the small size was the clincher. We started calling different Subaru dealers in my area of NJ. Unfortunately, all the dealers that I spoke with only confirmed my preconception. None answered any of my questions about the National promotion and all of them refused to “run the numbers” so that I could see exactly what the monthly payments would be. It seemed that they were only interested in getting me in to sign a deal. Since my sister had been in the car industry, I knew that they could run the numbers so I did not understand why these dealers would not do so until I was in the office. Although I did not feel that they were trustworthy, I made arrangements to go to a local dealer and finalize the lease before the promotion ended. The night before I decided to call one more dealer and Peggy Witkowski answered the phone. She spent over 30 minutes with me on my initial call. She ran the numbers for me and explained in detail the national promotion. Unlike the other dealers she informed me that the low lease rate applied to manual transmission and not an automatic; for 10,000 miles/year (opposed to the 12,000 the prior dealers quoted); she broke down what the fees (about $2,000) were for and unlike the prior dealer let me know that this was not considered the down payment. Peggy was amazing throughout the whole process. She would return calls immediately, she sat there and spoke to my brother and I numerous times making sure we were getting exactly what we wanted. She even offered to pick me up on the day we were signing the papers, which none of the other dealers even suggested. When I went in to sign the contract, everything was ready and it did not take long at all. The price I was quoted was exactly what I received. She even spent almost an hour going over the car and all its features, she set up my Bluetooth; even changed my cell phone ringer and even offered to show me how to get home by following her car!! I knew that she was leaving for vacation the next day and could not believe everything she did for me. I received the same courtesy and professionalism when I went to get my plates. Peggy drove my car to the service bay and had them put on the car, just because I had been a little rattled from my earlier drive. The customer service, friendliness, quality of work, price were all beyond great and all because of Peggy. My next purchase will definitely be through her, regardless of the dealer she works with!! More

Peggy, Ted and Mike are wonderful to work with. Car came fast and in perfect condition. Service is the best. I would and do highly recommend this location. Get the new forester! fast and in perfect condition. Service is the best. I would and do highly recommend this location. Get the new forester! More

I would like to commend Town Motors, specifically Peggy Witkowski in Sales amd Mike Restivo in Finance/Warranty for the attention and thoroughness they gave me throughout my buying process. Peggy was extre Witkowski in Sales amd Mike Restivo in Finance/Warranty for the attention and thoroughness they gave me throughout my buying process. Peggy was extremely friendly and put me at ease right away. All of my questions were answered and any email or phone requests were promptly returned. Peggy was obviously concerned that I felt comfortable during the process; I now know why she is so highly rated throughout the websites that rate auto dealers and sales personnel. Mike Restivo was also very easy to deal with as he went over the details and options for service coverage and extended warranty packages. He never pressured me into signing anything on the spot. Instead, he went over the most minute of details, presenting me with different choices that would allow me to make the most well-informed decision. I would like to thank both of them for the way I was treated and wish them the success that they deserve. More

I went in with a price and features goal for a new car, and shared only the features needed with Peter there at first. He let me sit inside and test drive any Subaru I wanted with those features, and was and shared only the features needed with Peter there at first. He let me sit inside and test drive any Subaru I wanted with those features, and was very informative about each model and version. After I chose a Crosstrek, David helped me satisfy my pricing and financing needs the very next day in about 20 minutes. Then Mike filled me well with the services and financing available according to my needs the following visit to pick up the car... All together, I spent about an hour and a half in the dealership during three visits and got just what I wanted: The best car buying experience of my life so far... and I look forward to the services at Englewood Subaru going forward... More

Absolutely Will def refer friends and family to this dealership. Much better then others I've been too. Very friendly professional and knew the ins and outs of the car! A++++ dealership. Much better then others I've been too. Very friendly professional and knew the ins and outs of the car! A++++ More

I recommend Town Subaru and Peter Poccia. Great service, great cars! Open and fair. Peter helped me to choose the best car for my needs. I enjoy driving my new Impreza! I will come back to again for my next great cars! Open and fair. Peter helped me to choose the best car for my needs. I enjoy driving my new Impreza! I will come back to again for my next car. Thank you, Sarkis Karaterzian More

Peter Poccia and Mike Restivo went above and beyond the norm in our browsing and purchasing of our Subaru. Their patience, knowledge and sense of humor steered us away from possibly purchasing a new Jeep. norm in our browsing and purchasing of our Subaru. Their patience, knowledge and sense of humor steered us away from possibly purchasing a new Jeep. Both car brands could have been easily purchased for our daily needs, but it was the sales service quality and followup by Peter and Mike that ultimately led us to buy our new Subaru. We are happy we did. More

This is a very friendly place that clearly went out of their way to try earn me as their customer. There was absolutely no pressure to buy, and they gave me the price that no other dealership could match. their way to try earn me as their customer. There was absolutely no pressure to buy, and they gave me the price that no other dealership could match. I did my research and we went back to get the car. I have been driving my Impreza for a week now, and I can't be happier with the overall purchase. The dealership clearly tries to earn their customers for the long term, and they deserve a credit for that. I would recommend them very highly. More

My wife and I recently worked with Peggy Witkowski on the purchase of a new car. Peggy's exceptionally friendly and low-pressure approach made us feel very good about purchasing a car at Town Subaru. When purchase of a new car. Peggy's exceptionally friendly and low-pressure approach made us feel very good about purchasing a car at Town Subaru. When it came time to talk about price, she gave us a good price right off the bat, and worked with us on the value of our trade in to help me fit the purchase within our means. Furthermore, the day after the purchase was complete, we noticed that there was a very small damaged area on the interior of the car. Peggy was eager to jump right back in and help us to resolve the issue, no questions asked - she obviously cares about her customers. I would work with Peggy again in the future, and would recommend her to others as well. More