Subaru of Columbia

Expeditious effort to take care of my acquisition an d service needs. Secured factory repair and got my new car into my hands in less than 24 hours for a road trip the next day. service needs. Secured factory repair and got my new car into my hands in less than 24 hours for a road trip the next day. More

By far the best experience I’ve ever had with a dealership - from the purchase through the continued service/maintenance. I highly recommend University Subaru. dealership - from the purchase through the continued service/maintenance. I highly recommend University Subaru. More

The transaction through text and email was pretty convenient, and the staff was pretty laid back. He patiently worked on all my requests and got back with me for answers to my questions. I appreciate convenient, and the staff was pretty laid back. He patiently worked on all my requests and got back with me for answers to my questions. I appreciated the fact that in the overwhelming manuals, he marked the priorities.. More

Competent, considerate service I bought my Forester here in 2013 and have returned numerous times for oil changes and other routine maintenance. The employees, sales and service, h I bought my Forester here in 2013 and have returned numerous times for oil changes and other routine maintenance. The employees, sales and service, have always treated me respectfully and never pressured me to opt for additional maintenance tasks, even if queried. After 93,000 miles, my car is still doing great. More

Neglectful and abusive service center I have had several poor experiences in the service department ranging from the standard dealership mark-up efforts to sell parts that you don't need t I have had several poor experiences in the service department ranging from the standard dealership mark-up efforts to sell parts that you don't need to not addressing the issues brought in for. I have got into arguments with hard headed lube techs on Facebook. After paying $15k two years ago to get an engine shipped across the Atlantic, I brought my car in one last time in complete desperation due to having some sensors going out and throwing the car in limp mode. I get a call saying my car is ready to be picked up. The only problem is there is a ticking noise suspected of being a spun bearing that arose somehow during this service. Abuse? Neglect? Any combination of all of the above. I'm down a colossal investment and back at square one. If you care about your vehicle, DO NOT bring it to be serviced here More

This was the most enjoyable hassle- free experience My husband and I had a very enjoyable experience in buying our 2016 Subaru Crosstrek Limited. Bryan Reasoner was a great guy to work with and made us My husband and I had a very enjoyable experience in buying our 2016 Subaru Crosstrek Limited. Bryan Reasoner was a great guy to work with and made us feel very comfortable during the whole process! I contacted him through email several times and he was always available. Richard Nixon was also very helpful and a joy to work with. We were referred to Bryan at University Subaru by good friends of ours from Crocker. They were also very satisfied customers! We would definitely recommend Brian and the dealership to other future Subaru owners. Peggy and Bobby Layman Crocker, Mo More

Very good experience and fair price. We bought a new 2016 Subaru Outback Limited with most all options in August, 2016. The staff there was friendly and helpful but no adult beverages w We bought a new 2016 Subaru Outback Limited with most all options in August, 2016. The staff there was friendly and helpful but no adult beverages were available!! Both Todd Bolin and Richard Nixon were good with which to deal and after the issue of the V.I.P. discount was resolved. The sticker price on the car was $35,296 and we paid about $32,000 with which we were quite satisfied. The only problems we encountered were the availability of the vehicle. Apparently, the dealer can get very few of the new Outbacks at this time. A recent check of their web site showed just one available with several "in transit". It is not just a matter of walking on the lot and picking one out from several available. We waited for several weeks for the one we purchased, but hey, if they are not there, they are not there! I certainly recommend that you consider this dealer if interested in a new vehicle. Contact me if you have any questions. bigrprice@aol.com More

Best purchase experience I've ever had We bought a Forester in 2014. Subaru is in such demand that dealers have a hard time having enough inventory. This is not the dealer's fault, in fac We bought a Forester in 2014. Subaru is in such demand that dealers have a hard time having enough inventory. This is not the dealer's fault, in fact, it's because the car is so good, that they can't always come up with the car that you are looking for right away. I actually kind of like that about Subaru. Anyway, my sales person went above and beyond our expectations. They ended up trading a car that they had to a dealer in K.C. to get the one that we wanted in stock. We did not have to haggle over the price at all. They lowered the price to something that we felt was completely reasonable before we even had to ask. The business office saw our loan terms and ended up getting us a better deal that we were going to get from our credit union. I have no complaints at all about this experience and will not only be back to buy from them again, but am anxiously awaiting the day that I am able to add a 2nd Subaru to my garage. I can't say enough about our Forester. It is getting better gas mileage than we expected and drives smooth as silk. The CVT leads to an amazingly smooth acceleration and optimization of fuel economy and power. I got 36.8 MPG with it the other day on a 45 mile drive at 60 MPH with it loaded to the brim with about 600 lbs of cargo. Aside from the fact that it's much more fun to drive, it's saving us well over $100 a month in fuel over our old mini-van. More

Best dealership experience to date. Best dealership experience to date and we have purchased from multiple dealerships in Columbia. Todd helped us with our 2010 Forester purchase and an Best dealership experience to date and we have purchased from multiple dealerships in Columbia. Todd helped us with our 2010 Forester purchase and answered any questions we had about past service history of the vehicle. He was very upfront about everything and offered to show us service paperwork. Todd then introduced us to the Business Manager J.R. and J.R. worked hard to get us a great interest rate and payment that we were comfortable with. This man knows what he's doing and it was a great experience working with him. Throughout the whole process I was never pressured or rushed into buying a vehicle but when I was ready to purchase they took care of me. You cannot go wrong purchasing used or new from this dealership. More

Worst dealership experience ever.. I bought a used Subaru forester and a couple weeks later found out the car they sold me, they didn't have a title for it, they had a fraudulent title.. I couldn't register forester and a couple weeks later found out the car they sold me, they didn't have a title for it, they had a fraudulent title.. I couldn't register my car for weeks.. Mean while they have me a loaner since I couldn't legally drive my car and one day the general manager called me and threatened me that I had to return their loaner.. He didnt care that his dealership screwed up with the title and that I had no car to drive, he said that was my problem not his.. A total a**.. As a single mother I didn't know what to do.. I would recommend buying a car off a local thug before this place, you will probably get better service and customer care with the thug.. More