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Subaru of Cherry Hill

Cherry Hill, NJ

4.5
523 Reviews

1800-1806 Marlton Pike West - Route 70

Cherry Hill, NJ

08002

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523 Reviews of Subaru of Cherry Hill

August 12, 2015

Unprofessional and liar Went into the dealership because the car i want was there but when they said a set price and apr, the next week i came in to get the car with the deal More

by asdfghjkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Robichaud, Steve Starner, Peter Bruvik
Aug 31, 2015 -

Subaru of Cherry Hill responded

Hi Edna, My name is Khilna Vyas, Business Development Coordinator at Subaru of Cherry Hill. I appreciate you sharing your experience. I had the opportunity to speak with the sales consultants and manager that you worked with. Their intention was never to come off as unprofessional or mislead you in any way. When you first came in, it seemed that the payment and APR was provided to you as an example without reviewing your credit. The second time you visited, the payment changed because the APR changed to what you qualified for after reviewing credit. We certainly should have been clearer on the numbers when we first met with you. If another dealership processed your credit and provided you with a certain rate, we would have seen that, but that was not included in any of the documents that we received from the credit bureau. Therefore, we had to present you with what we were able to accommodate according to the information that we had. I apologize for any inconvenience. If there is anything that I can do to help moving forward, please feel free to reach out. Many thanks! Khilna Vyas 856-330-1500 kvyas@subaruofcherryhill.com

July 18, 2015

quick and painless I have been to dealerships before and have experienced all sorts of salesman. Experiences not being good ones. I honestly don't think I would have pur More

by fanuska848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brady
Jul 23, 2015 -

Subaru of Cherry Hill responded

Thank you for your review! I am very happy to hear that we could provide you the best experience possible and that Steve assisted you with the purchase. He does a great job and it's always nice to hear that he goes out of his way to make sure his customers feel comfortable and happy with their purchase. Congratulations on your new Subaru and if you need anything in the future, please let us know! -Ziad, "Z" Nashed

July 05, 2015

Treated with Respect No Empty Promises Went to another dealership in Lakewood for an Outback. The experience was horrible , pushy and empty promises. I went to Cherry Hill on Sunday and More

by Delmom25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in finance and the lovely woman in Internet sales for her help answering questions by phone., Peter Bruvik
Jul 08, 2015 -

Subaru of Cherry Hill responded

Thank you for your review! I'm happy to hear that Peter was able to assist you with your purchase. We do our best to continue to provide great experiences for our customers, so nothing pleases me more than to hear that Peter is living up to that expectation. We hope that you enjoy your new Subaru Outback and if you need anything in the future, please don't hesitate to reach out! -Ziad "Z" Nashed

July 01, 2015

very happy and satisfied The dealership and sales person helped me to understand the process so making decision was easy. The sales person was very knowledge. I had a very More

by ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sivon Pichoto, Nick Staffieri, Sivon Pichoto
Jul 01, 2015 -

Subaru of Cherry Hill responded

Thank you for your review! I'm happy to hear that you had a pleasant experience at our dealership and that Nick was able to assist you with your purchase. Welcome to the Subaru of Cherry Hill family and congratulations on your recent purchase. If you need anything in the future please don't hesitate to reach out. -Ziad "Z" Nashed

June 30, 2015

Great experience Everything at this dealership was great, all personnel, all service, willingness to communicate. All entered into,a great car buying experience. GRE More

by Yardville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pesikey
Jun 30, 2015 -

Subaru of Cherry Hill responded

We greatly appreciate your review! Nothing makes me happier than to hear how Randy continues to go out of his way for his customers and that we could provide you with a great experience in all departments of our dealership. Congratulations on your purchase and welcome to the Subaru of Cherry Hill family. Let us know if you need anything in the future. -Ziad "Z" Nashed

June 29, 2015

Awesome Everyone was great. They want the business. Not pushy real people who care about what you want and make every attempt to make it happen. I am from Ph More

by Jayme8893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Robinson
Jun 30, 2015 -

Subaru of Cherry Hill responded

Thank you for your review! It's great to hear that Donovan could assist you in finding the right Subaru for you and that your trip from Philadelphia was well worth it. Congratulations on your recent purchase and if you need anything at all in the future, please don't hesitate to reach out. -Ziad "Z" Nashed

June 28, 2015

On My Own First Time Buying without Friends/Family Assisting Randy was very friendly, knowledgeable. I was very nervous, but that went away with Randy. If I didn't understand something, he had the patience to More

by Paulette2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel B Gordon,, Randy Pesikey
Jun 30, 2015 -

Subaru of Cherry Hill responded

Thank you for your feedback! I am happy to hear that Randy could assist you and make the car buying process easy for you. After 17 years, we are glad that you chose a Subaru and joined the Subaru of Cherry Hill family! Congratulations on your purchase and please let us know if you need anything at all moving forward. Ziad "Z" Nashed

June 28, 2015

Easy Car buying experience Steve Brady is knowlegable on his Subaru products and explained the entire car buying process. The experience was easy and I look forward to visiting More

by caren m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brady
Jun 30, 2015 -

Subaru of Cherry Hill responded

Thank you for your feedback! I'm glad to hear that Steve could help you with your vehicle purchase. We pride ourselves on providing a straight forward and hassle-free process for our customers and it makes me happy that we continue to live up to this standard. We hope you enjoy your new vehicle and if you need anything in the future, please let us know. -ZIad "Z" Nashed

June 27, 2015

Best Car-buying Experience Ever Steve Brady was hands down the best salesman we've ever dealt with during our recent purchase of a 2015 Forester XT. His no-pressure attitude was unpr More

by J Becker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brady
Jun 30, 2015 -

Subaru of Cherry Hill responded

Thank you for your review! Steve is an exceptional team member and I'm so happy to hear that he continues to go out of his way to make sure our customers get exactly what they are looking for. Welcome to the Subaru of Cherry Hill family and congratulations on your new 2015 Subaru Forester XT. We look forward to seeing you in the future and if you need anything at all in the meantime, please don't hesitate to give us a call. -Ziad "Z" Nashed

June 26, 2015

A overall positive experience. Kurt was extremely friendly and informative. He explained the differences between the Outback and the Forester. A overall good experience and I woul More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2015 -

Subaru of Cherry Hill responded

Hi Peggy! Thank you for your review! I'm so happy to hear that you had a positive experience at our dealership and that Kurt could help you find the vehicle you were looking for. We do our best to make sure our customers have the best experience possible and when customers like you reassure us of this, it only continues to keep this high standard going. Congratulations on your recent purchase and if you need anything at all, please let us know. -Ziad "Z" Nashed

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