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Subaru of Bend

Bend, OR

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rated
182 Reviews

2060 Northeast US Highway 20

Bend, OR

97701

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182 Reviews of Subaru of Bend

November 09, 2020

David Weber was awesome to work with. He kept me posted on the status of my incoming vehicle and walked me through the whole purchase process without ever feeling as if he was trying to upsell me something More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Weber
Nov 09, 2020 -

Subaru of Bend responded

Congratulations on your new car! We appreciate you taking the time to write a review about your experience with David and with Subaru of Bend! :)

November 09, 2020

This was one of the most easiest car purchases I’ve ever made everything went super smooth and they were super helpful. Thanks to Jeremy and Bill for your help. More

by Stubird1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kezer, Jeremy Fry
Nov 09, 2020 -

Subaru of Bend responded

We're so glad to hear that it was such an easy process for you! Thank you for your review and congratulations on your new vehicle!

November 07, 2020

Very good service and fair price, vehicle was in and out quickly. Staff were polite and efficient. Well done. Xx xx xx xx xx xx More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Engle, Angelina Hernandez
Nov 08, 2020 -

Subaru of Bend responded

Thank you for taking the time to write a review about your experience at our dealership. We're happy to hear that your visit was pleasant.

October 29, 2020

Subaru of Bend set a time record(3hours) for and oil change and inspection. They need more techs working on cars and fewer customer service staff to explain they delays....COVID-19, people called in, we More

by Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Penny
Nov 08, 2020 -

Subaru of Bend responded

We are sorry for the inconvenience while you were in our Service Department. We are aware of the long wait times and the high volume of Subaru customers that we have locally. That is why we are currently undergoing a HUGE construction project to expand our dealership to accommodate more customers in a timely manner as well as employ more Service writers and technicians.

October 24, 2020

My experience in buying a new Subaru from Subaru of Bend was painless. Greg, the salesman and Fraser, the finance manager were both very easy to work with and answered all our questions. I would definitel More

by Oregonguy333
Recommend Dealer
Yes
Employees Worked With
Greg Matigian, Fraser Clark
Oct 26, 2020 -

Subaru of Bend responded

We appreciate your recommendation. Congratulations on your new Subaru!

October 22, 2020

Very courteous and prompt. Waiting lounge was nice; didn’t care for the fact that you had no other TV Chanel’s to view for the 2 hours I was there. More

by fhanosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelina Hernandez
Oct 26, 2020 -

Subaru of Bend responded

We apologize for not having more of a variety of channels on our televisions. With multiple customers waiting in the Service waiting area, it is challenging to appease everyone. Perhaps after our new dealership construction is completed we can look into expanding our channel options.

October 22, 2020

Great service. On time appointment. Work completed accurately. Nice shuttle service. Professional service. Easy to make appointment. Quick. Helpful. Done right. Satisfied with the experience. More

by Skeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Engle, Angelina Hernandez
Oct 26, 2020 -

Subaru of Bend responded

Thank you so much for the generous compliments and for taking time out of your day to write a review. Your business with us is valued and appreciated.

October 20, 2020

The young woman at the Xpress Desk who checked me in and out was very friendly, professional and effective. she had excellent communication and customer skills. The best I’ve experienced at Subaru of Bend. More

by PT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Engle, Angelina Hernandez
Oct 26, 2020 -

Subaru of Bend responded

We appreciate your business and your review. We will pass the kind words along to Penny at the Express Service desk!

October 14, 2020

Good communication, up front about estimated costs and time to repair, and answer the phone! Seriously, how often are you put on hold at other dealerships? Subaru of Bend has enough employees to adequat More

by Odie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 26, 2020 -

Subaru of Bend responded

Thank you for sharing your recent experience at our dealership.

October 10, 2020

As usual, the service was impeccable. I was quoted a possible 2 hour job for oil change/inspection and mounting 4 new tires. My car was ready in just an hour! The service team is so efficient and friend More

by Suzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Penny Kuebler , Caleb Windell
Oct 13, 2020 -

Subaru of Bend responded

Thank you for choosing our Service Department to give your business to! We appreciate you taking the time to write a review about your experience.

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