Subaru World of Newton

Marc at service desk is fantastic! !! Very happy with service and experience. Staff is extremely friendly and knowledgeable! !! Very happy with service and experience. Staff is extremely friendly and knowledgeable! More

Friendly, upbeat, helpful. Salesperson did not rush my decision and answered all questions. Salesperson was kind, receptive and willing to hear me out and offer suggestions and Salesperson did not rush my decision and answered all questions. Salesperson was kind, receptive and willing to hear me out and offer suggestions and solutions. Finance person took the time to answer my questions & explain things so that I was comfortable with my understanding of things. More

Service dept. was excellent. Courteous and done within the expected timeframe. Positive feedback and video of car inspection was excellent. Courteous and done within the expected timeframe. Positive feedback and video of car inspection More

worst experience ever! Was trading in my Impreza (that I bought there) and when I and when the salesman brought out the paper work he tried to charge me $999 for document Was trading in my Impreza (that I bought there) and when I and when the salesman brought out the paper work he tried to charge me $999 for document fees and a VIS Premium fee of $1895 which was explained as the cost to fix up my trade in! What Bull! So much for customer loyalty. More

The team did a great job making a car buying experience smooth and fast tracked. Dave was able to hit every monetary amount from the purchase to the trade in. Fantastic job guys and thank you. smooth and fast tracked. Dave was able to hit every monetary amount from the purchase to the trade in. Fantastic job guys and thank you. More

Friendly, informative, accommodating. There Was no high pressure tactics. Everyone we had contact this was very pleasant.. when I mentioned Monday delivery was going to be Difficult Mich There Was no high pressure tactics. Everyone we had contact this was very pleasant.. when I mentioned Monday delivery was going to be Difficult Michael offered to deliver it. Extra bonus!!! Thank you all More

It was a standard first oil change but when I asked about a problem with my dash and passenger door it became disappointing. When they gave me my vehicle, it appears they wiped the dash with a white paper t a problem with my dash and passenger door it became disappointing. When they gave me my vehicle, it appears they wiped the dash with a white paper towel which left a residue on the dash and passenger door. I asked Edgar about it and he told me to go to Walmart and buy Amor All and clean it myself???? I just got the vehicle where they gave it to me like that and that’s how they treated me???? DISAPPOINTED 😠 More

They find everything wrong and present the findings simply so that we can make what we can to fx it simply so that we can make what we can to fx it More

Nice and knowledgable service advisors. Kept me informed of every step in the process, and received a video inspection of my car! Highly recommend! Kept me informed of every step in the process, and received a video inspection of my car! Highly recommend! More

Edgar, in the Service Department, provided the most outstanding customer service we’ve ever experienced. Professional, efficient and incredibly responsive. outstanding customer service we’ve ever experienced. Professional, efficient and incredibly responsive. More