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Subaru World of Newton

Newton, NJ

4.7
370 Reviews

84 Hampton House Rd

Newton, NJ

07860

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370 Reviews of Subaru World of Newton

October 03, 2023

Great service. Good communication. Friendly, too. Appreciate that they were able to promptly fix my vehicle in a situation where I had broken down. More

by Tlaudise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Oct 17, 2023 -

Subaru World of Newton responded

Tlaudise, we're glad to know our team at Subaru World of Newton was able to help you out in a pinch. Thanks for the positive feedback on our service and communication!

September 30, 2023

Very accommodating, polite and friendly. . loaner cars are provided when needed. I am very happy with their service. More

by conniecaes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 02, 2023 -

Subaru World of Newton responded

I am so glad to know you've had a positive experience with us at Subaru World of Newton! Providing loaner cars and top-notch service is part of our commitment. Thanks for your kind words, we appreciate it! -Chris Dexter - General Manager - (973) 250-7815

September 26, 2023

The service mgr. Cory and all the other techs are always thorough in explaining what my car's issues are or recommended service is. Fair pricing, quick service. Great More

by hanlonkaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David W (sales) Cory (service)
Sep 27, 2023 -

Subaru World of Newton responded

We're glad to know that you've had consistent positive experiences with our team at Subaru World of Newton. Your recommendation means a lot to us! We'll be sure to pass along your kind words about the service and sales departments!

September 21, 2023

Cory was very helpful and explained the issues clearly. The waiting area was very clean and all appointed. I would recommend this dealership to everyone More

by Barcu60
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Falzarano and Mary, Matt Frank
Sep 22, 2023 -

Subaru World of Newton responded

We're glad to know that Cory was able to assist you and explain everything clearly here at Subaru World of Newton. It's great to hear your positive feedback about our dealership, including the cleanliness of our waiting area. Thanks for recommending us!

September 18, 2023

Excellent customer service knows what he’s doing very knowledgeable quick and painless I would recommend your dealer ship More

by Al6122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None of the above
Sep 19, 2023 -

Subaru World of Newton responded

We're glad to know you had a positive experience at Subaru World of Newton! Your recommendation means a lot to us--see you next time!

September 16, 2023

Very good environment , very professional , give all information you ask for. Would recommend to anyone. Don’t offer unnecessary service. More

by Shurik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Matt Frank
Sep 18, 2023 -

Subaru World of Newton responded

Shurik, we're glad to know you had a positive experience at Subaru World of Newton. Thanks for recommending us!

September 15, 2023

Timothy was terrific! He got my car right into service and he kept me updated the whole time I was there waiting for my car. He even installed my rubber floor mats that More

by Diane
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Sep 15, 2023 -

Subaru World of Newton responded

Diane, we're delighted to know Timothy provided excellent service at Subaru World of Newton. Thanks for recommending us and sharing your experience! - Ted Higgins - Service Manager - (973) 579-5000

September 14, 2023

Cory was very helpful and knowledgeable with his service advisement. I highly recommend him and his staff. More

by Tungsten3086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Falzarano
Sep 14, 2023 -

Subaru World of Newton responded

We're glad to know that Cory and our team at Subaru World of Newton provided you with a top-notch experience! Thanks for the recommendation. We appreciate it.

September 11, 2023

The service was excellent and they have done a great job fixing a pesky tire! More

by Subaru Road Warrior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian from Service Dept. On Sat.
Sep 12, 2023 -

Subaru World of Newton responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Subaru World of Newton!

September 02, 2023

Disgusting/ criminals Paid for service not performed. Not to be trusted. Do not trust this dealer More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
Sep 05, 2023 -

Subaru World of Newton responded

Mike - It's very disappointing to see this feedback and I would like to step in to see how I can help. Please give me a call as soon as you can. Your satisfaction is our number one priority. Thank you, Ted Higgins - Service Manager - (973) 579-5000

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