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Subaru World of Hackettstown

Hackettstown, NJ

4.8
162 Reviews

364 US-46

Hackettstown, NJ

07840

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Showing 162 reviews

December 10, 2023

Matt our service tech has always our best interests involved when repairs are required. Love the new owners. More

by stefankozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 11, 2023 -

Subaru World of Hackettstown responded

Stefan, it's great to know that Matt has been taking good care of your service needs at Subaru World of Hackettstown. We appreciate the positive feedback and are here for you and any of your future needs! Thank you, Aron Kastell - Service Manager - (973) 859-1156

December 08, 2023

Excellent service department, very professional and reliable. Keep in contact about status of repair and when it will be done More

by JoeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pine
Dec 08, 2023 -

Subaru World of Hackettstown responded

Joe, we're glad to know our service department at Subaru World of Hackettstown met your expectations. We always aim for clear communication and reliable repairs. Thanks for the review!

December 08, 2023

Went to this dealership for the first time having moved to the area recently. It’s easy to access, the staff are friendly and the appointment was honored on time. They also didn’t try to “upsell” me on unn More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Dec 08, 2023 -

Subaru World of Hackettstown responded

Kat, we're glad to know your first visit to Subaru World of Hackettstown was a positive one! We always aim for timely service and honest communication. Thanks for choosing us!

November 27, 2023

Very good service. Really recommend everyone very helpful and friendly explaining the process and how they can be helpful in this process More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Bozek
Nov 27, 2023 -

Subaru World of Hackettstown responded

Peter, we're glad to know you found our service at Subaru World of Hackettstown helpful and friendly. Thanks for recommending us!

November 23, 2023

This is my go to service center. Alison in the service desk is friendly, efficient, and a great smile. I had my oil changed and tires rotated and out within 90 minutes. I like the c More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Nov 26, 2023 -

Subaru World of Hackettstown responded

Angie, it's great to know that you've had such positive experiences at our service center. We're glad Alison and the rest of the Subaru World of Hackettstown team could assist efficiently with your oil change and tire rotation. Thanks for recommending us!

November 09, 2023

I was delighted with the couteous reception upon arrived at the dealer. Matt respectfully listened to my particular issue that I had involving my Outback that required extra precaution so as not to start m More

by Jim's Take
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 09, 2023 -

Subaru World of Hackettstown responded

We're glad to know that you had a positive experience with us at Subaru World of Hackettstown. It's great to see that Matt and our team were able to assist with your Outback issue efficiently and professionally. We look forward to providing the same level of service in the future!

November 06, 2023

Walked in just looking for a trade in value on my car, walked out with a new car. Izzy was super helpful and friendly with the whole process. If you're in the market for a new car, Subaru World of Hackett More

by Fullmetalftw4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy
Nov 07, 2023 -

Subaru World of Hackettstown responded

Thanks for choosing Subaru World of Hackettstown above the rest! It's great to hear that Izzy was a huge help throughout the trade-in and car-buying process. We always aim for complete customer satisfaction and we appreciate your recommendation! Enjoy the ride, Lee Darwish - General Manager - +1 (973) 413-5541

October 26, 2023

Very competent, clean waiting area, friendly, explain all services, repairs completed in timely manner, helpful More

by Kbasile48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pine
Oct 26, 2023 -

Subaru World of Hackettstown responded

We appreciate your feedback! It's great to know that our team at Subaru World of Hackettstown was able to provide you with the excellent experience we strive for. Thanks for choosing us and let us know if there's anything else we can assist you with in the future! Thank you, Aron Kastell - Service Manager (973) 859-1156

October 21, 2023

I’ve been servicing my Subaru here since I moved from Florida to NJ Excellent service and the staff is exceptional. I wouldn’t go anywhere else. More

by Jennigirl716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Olivo and Sally
Oct 23, 2023 -

Subaru World of Hackettstown responded

Jenni, we're so glad to know you've been enjoying our service at Subaru World of Hackettstown since your move. We appreciate the loyalty and look forward to seeing you next time! Aron Kastell - Service Manager - (973) 859-1156

October 19, 2023

Great and he is a professional, helpful and very friendly. Important thing the waiting time was much sooner than I expected. Thank you Matt. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from Hackettstown, Chrys Mulligan
Oct 19, 2023 -

Subaru World of Hackettstown responded

Lisa, we're delighted to know that Matt provided you with professional and friendly service at Subaru World of Hackettstown. It's great to see your wait time was shorter than expected! Thanks for the review.

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