364 US-46
Hackettstown, NJ 07840
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I took my 2017 Forester in for some unplanned service on 1-12-2026. Sally in Customer service was very helpful and made an appointment that day. They gave me a loner car so they could have my Forester as long as they needed to find a solution to my problem. My advisor was AnneMary in service. She too was very helpful and suggested some additional service needs, which I gave them approval to be done. They had the car a total 3 days. When I pickup my car they explained all that was done on my car. I was very pleased with the results. Sally and AnneMary in service were excellent. Lynn Omland 2017 Forester Touring Model
I've always had a positive experience with this dealership whether for a new vehicle or service. This visit was for service...quick, friendly and everyone makes you feel comfortable. I highly recommend this dealership!
Service was quick, professional, and easy to get done. Staff were friendly and informative and they have a cute little dog on payroll who stopped by to say hi while I waited.
I have been using this service department for over 12 years and had free oil changes for life when I purchased my vehicle. They charged my daughter nearly $100 for an oil change. No notice that they discontinued the plan and how do they discontinue a plan “for life”?? Terrible experience. I’ll be going elsewhere.
Had the car towed in on a Sunday and had it back to me on Monday.
Positive car buying experience. Transported the car from their sister dealership to save me the trip. Gave me a fair price on a new vehicle and good value on my trade in.
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