Subaru World of Hackettstown

Came in before closing with emergency flat, everyone was super helpful. Fixed it and under warranty, was out of there in 20 minutes. Excellent and professional service as always. super helpful. Fixed it and under warranty, was out of there in 20 minutes. Excellent and professional service as always. More

Everytime I come to the Subaru dealership in hackettstown the staff is always welcoming. They keep in touch to let me know exactly what is going on and what to expect as far as prices before they do anything the staff is always welcoming. They keep in touch to let me know exactly what is going on and what to expect as far as prices before they do anything. I always appreciate them doing there best to make me feel like a person and not just another number. I will continue to go to this dealership for all my needs for my vehicle. More

I only wish I would of received a call of the itemized cost of what was going to be done on my vehicle at 90,000 miles rather than coming in and getting the bill of what was done. I knew about the oil cha cost of what was going to be done on my vehicle at 90,000 miles rather than coming in and getting the bill of what was done. I knew about the oil change but the other items was never discussed until I came in to pick up my vehicle and a bill was presented to me. More

I’ve always had great experiences working with the service department atSubaru World of Hackettstown. They’ve gone out of their way to help me with my vehicle many times, they even gave me a ride to a service department atSubaru World of Hackettstown. They’ve gone out of their way to help me with my vehicle many times, they even gave me a ride to and from the dealership recently. They keep track of my service needs and suggest when I should have a specific work order done. More

Great staff no pressure get you what you need friendly very helpful good experience professional all area's very helpful good experience professional all area's More

The Service Department is very professional and attentive to all my concerns with my car. to all my concerns with my car. More

Great dealership always leave with a good price, never feel like we got taken advantage of. Would recommend them to anyone feel like we got taken advantage of. Would recommend them to anyone More

I always praised this Subaru dealership compared to other because it set itself apart with “FREE OIL CHANGES FOR LIFE!” I found out today that that service is no longer available and today was my last compli because it set itself apart with “FREE OIL CHANGES FOR LIFE!” I found out today that that service is no longer available and today was my last complimentary oil change and that this service ended 3 owners ago. Maybe you don’t want to offer this service in the future but those loyal customers could’ve been grandfathered in. My experience was fine today but nothing now sets them apart from other Subaru dealerships. More

Had my previous Subaru serviced here and was always satisfied.(especially since I could get a loaner car while service was going on) Andy found the car, in the specific color we wanted. Everyone was h satisfied.(especially since I could get a loaner car while service was going on) Andy found the car, in the specific color we wanted. Everyone was helpful and friendly. We were able to take several test drives, which was very good; we were able to confidently make up our minds to purchase. More

Service is fantastic! !! Alison was very friendly and knowledgeable. Would highly recommend suburu of Hackettstown. !! Alison was very friendly and knowledgeable. Would highly recommend suburu of Hackettstown. More