Subaru World of Hackettstown

After a bad experience with another dealership I made an appointment with Subaru of hackettstown. The staff were very professional and attentive. I will only go here for service from now on. appointment with Subaru of hackettstown. The staff were very professional and attentive. I will only go here for service from now on. More

The service department is always courteous and respectful. They go out of their way to accommodate their customers. respectful. They go out of their way to accommodate their customers. More

I brought my car in for a check up. Matt at the front desk was wonderful!! He explained what needed to be done and why. Absolutely no pressure to get all recommended services done! Matt at the front desk was wonderful!! He explained what needed to be done and why. Absolutely no pressure to get all recommended services done! More

Jack ( service mgr) was so accommodating! He took the time to help me sort out decisions on needed repairs and maintenance with as much care as he might use if it were his own car! He also ob He took the time to help me sort out decisions on needed repairs and maintenance with as much care as he might use if it were his own car! He also obtained an excellent loaner car for me to use while my car is in his care . I thanked him as I left but now I need to also share with others that he will give you top notch service! More

Excellent service and explanation of the process beginning to end. Treated with kindness and respect and my phone calls and messages were promptly answered. Super high quality staff…. Jack is an abs beginning to end. Treated with kindness and respect and my phone calls and messages were promptly answered. Super high quality staff…. Jack is an absolute Jewel and asset to the team! More

Great service, very reliable, friendly, and professional. Honest with what needed to be done. Excellent Honest with what needed to be done. Excellent More

I wouldn’t take my Legacy anywhere else to get service. Always get fair pricing and treated well. The staff there go out of their way to help you out. Sally always gets me an appointment when needed as Always get fair pricing and treated well. The staff there go out of their way to help you out. Sally always gets me an appointment when needed as well as a loaner car. Matt my service advisor is great, Two good people! More

Excellent service, great facility lovely staff I would recommend to all my friends in the surrounding areas recommend to all my friends in the surrounding areas More

I was informed that they will no longer honor the free oil changes for as long as I own the car because they changed ownership. That was one of the perks of buying such an expensive car and was in the con oil changes for as long as I own the car because they changed ownership. That was one of the perks of buying such an expensive car and was in the contract, I don’t feel the need to continue to have my car serviced there anymore and pay more than other places. I was always treated very well there until now. More

All around exceptional! The entire team makes it so easy to do business with them. Highly recommend. The entire team makes it so easy to do business with them. Highly recommend. More