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Subaru World of Hackettstown

Hackettstown, NJ

4.8
162 Reviews

364 US-46

Hackettstown, NJ

07840

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Showing 162 reviews

August 23, 2023

Joe made a scary process a lot easier! He was so helpful. Love my Forester! More

by Leash112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Tony, and help from Lisa
Aug 23, 2023 -

Subaru World of Hackettstown responded

Congrats on your new Subaru Forester! It's great to hear that Joe made your buying experience a breeze. Thank you for your business and five-star review of Subaru World of Hackettstown! -Subaru World of Hackettstown - Management - (908) 509-9000

August 23, 2023

Jack took care of me right away and kept in touch through the entire process . He then was quick to take care of me at the end . Was an easy fix on my end More

by janicewortman692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Aug 24, 2023 -

Subaru World of Hackettstown responded

Janice, we're glad to know Jack provided you with such a seamless experience at Subaru World of Hackettstown. We appreciate your feedback and look forward to serving you again in the future! Thank you, Aron Kastell - Service Manager (973) 859-1156

August 20, 2023

Our sales person was excellent. We’d recommend this dealer to anyone. The car was prepped to perfection. More

by valayers
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Aug 21, 2023 -

Subaru World of Hackettstown responded

We're so glad to know you had an excellent experience with our sales team at Subaru World of Hackettstown! Thanks for recommending us and we hope you enjoy your new ride! Best, Subaru World of Hackettstown - Management - (908) 509-9000

August 13, 2023

I’m very happy with car ,dealership also Everyone is well mannered clean comfortable show room while u wait for servic More

by 71rosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally. Excelent
Aug 15, 2023 -

Subaru World of Hackettstown responded

We're delighted to know you had a positive experience at Subaru World of Hackettstown and are enjoying your car. Thanks for appreciating our showroom and team! Safe travels ahead! Aron Kastell - Service Manager - (973) 859-1156

August 10, 2023

I had an excellent service experience. You deserve 5 star. Definitely come back again soon. More

by cyrrusmiranda20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Aug 10, 2023 -

Subaru World of Hackettstown responded

We're happy to hear about your positive experience at Subaru World of Hackettstown! Thank you for your support. - Aron Kastell - Service Manager - (973) 859-1156

August 09, 2023

Amazing service by everyone over the years. Hackettstown is the best dealership in the world!!!!! No one place can be nicer. Joe my salesperson with my 2 cars and Sally and Allison and servi More

by ericandmarilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Reynolds, Sally, Allison, Jack
Aug 10, 2023 -

Subaru World of Hackettstown responded

We're over the moon to know that you've had such a positive experience with Joe, Sally, Allison, and our service department at Subaru World of Hackettstown. We appreciate your kind words and will definitely pass them along! Thank you - John Pearce - General Sales Manager

August 06, 2023

We brought both our 2018 and 2020 outback in for servicing and oil change within one week. The 2018 required several items including brakes. The 2020 needed a new amp for the infotainment system. More

by Charlie Gerhold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Aug 07, 2023 -

Subaru World of Hackettstown responded

Charlie, it's great to know that our service department at Subaru World of Hackettstown was able to assist with your vehicles. Drive safely, and we hope to see you back again down the road!

July 15, 2023

Always fair and honest and service from staff we will buy my next vehicle here. More

by Stefanialina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Chrys Mulligan
Jul 17, 2023 -

Subaru World of Hackettstown responded

We love hearing from our happy customers! Thanks for sharing your five stars with the team at Subaru World of Hackettstown. It would be our pleasure to assist with your next purchase, so please let us know when you're ready to shop! --John Pearce - General Sales Manager

July 13, 2023

They are very professional and extremely courteous to their customers. I would recommend them to anyone looking for a new car More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Benitez , Chrys Mulligan
Jul 14, 2023 -

Subaru World of Hackettstown responded

Thank you for sharing this glowing praise and for recommending Subaru World of Hackettstown, Ron! Safe travels! John Pearce - General Sales Manager

July 12, 2023

Called and scheduled appointment. Great customer service, and when I got my car back it was washed! More

by monahandillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Chrys Mulligan
Jul 12, 2023 -

Subaru World of Hackettstown responded

It was our pleasure to welcome you with fantastic customer service and a car wash! Thanks for choosing Subaru World of Hackettstown. Safe travels! Aron Kastell - Service Manager - (973) 859-1156

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