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Subaru World of Hackettstown

Hackettstown, NJ

Overview
Reviews
4.7
207 Reviews
Call Dealership (908) 509-9000
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364 US-46

Hackettstown, NJ

07840

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Showing 207 reviews

March 10, 2024

Friendly, Jack explained everything clearly. Having a loner car is a big plus. Happy with the experience. More

by Vuf670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Mar 11, 2024 -

Subaru World of Hackettstown responded

We're glad to know that you had a positive experience with us at Subaru World of Hackettstown, and appreciated the loaner car. Thanks for sharing your feedback about Jack's clear explanations! - Robert Cohen - Service Manager - 201-566-4776

March 09, 2024

Good communication, pleasant to work with Repair done on time and at the quoted cost Loaner car was made available More

by Crane538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service department employees
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Mar 11, 2024 -

Subaru World of Hackettstown responded

We're glad to know you had a positive experience with us at Subaru World of Hackettstown! It's always our goal to provide good communication and timely repairs. Thanks for your review, we appreciate it! - Robert Cohen - Service Manager - 201-566-4776

March 05, 2024

Very responsive, they explain well, and maybe not the lowest price on everything, you get what you pay for. More

by sarah.statmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack - service
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Mar 06, 2024 -

Subaru World of Hackettstown responded

Sarah, we appreciate your feedback and are glad to know you found our team at Subaru World of Hackettstown responsive and informative. We strive for quality in all aspects of our service. Thanks for choosing us!

March 01, 2024

If you're looking for a new Subaru, go here and be sure to ask for Joe Reynolds...he is the best! Professional, courteous, and knowledgeable. More

by debbels
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Reynolds
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Mar 04, 2024 -

Subaru World of Hackettstown responded

We're delighted to know that Joe provided you with such a great experience at Subaru World of Hackettstown! Thanks for recommending us and sharing your positive feedback. Lee Darwish - General Manager - 973-859-1163

February 26, 2024

I cannot emphasize enough how positive my experiences have been with this dealership! Jack in the service department has done an excellent job taking care of my car each time I come in and Sally has been More

by rinaldi540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Report | Print
Feb 27, 2024 -

Subaru World of Hackettstown responded

We're so glad to know that you've had positive experiences with our team at Subaru World of Hackettstown! It's great to see Jack and Sally have been taking good care of your car. We look forward to seeing you again for future services! Robert Cohen - Service Manager - 201-566-4776

February 26, 2024

The staff was extremely courteous during check-in and kept me informed on the progress of the service I had requested. The actual servicing was prompt and accurate. My vehicle was washed and my personal More

by ljturse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Report | Print
Feb 26, 2024 -

Subaru World of Hackettstown responded

We appreciate the positive feedback, ljturse! We're glad to know you had such a great experience working with our team at Subaru World of Hackettstown. Keeping your vehicle in top shape is always our priority. Here's hoping we see you again in the future! Thank you, Robert Cohen - Service Manager 201-566-4776

February 25, 2024

Great customer service. Service Advisors are courteous and very responsive to the needs of the customers. More

by prp522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dugan, Matt Olivio, Sally, Chrys Mulligan
Report | Print
Feb 26, 2024 -

Subaru World of Hackettstown responded

We're glad to know you had a positive experience with our service advisors at Subaru World of Hackettstown. We always aim to be responsive and courteous, so it's great that we have hit the mark for you! Robert Cohen - Service Manager - 201-566-4776

February 23, 2024

Sales person was great made it very easy financial person explained every thing making it an easy transaction More

by Bones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Report | Print
Feb 23, 2024 -

Subaru World of Hackettstown responded

We're glad to know that our team at Subaru World of Hackettstown made your car buying experience smooth and easy. We strive for clear communication in every transaction, so it's great to see we hit the mark with you! Lee Darwish - General Manager - 973-859-1163

February 21, 2024

From start to finish everyone throughout the process is friendly, knowledgeable and thorough. They are consistent. More

by Robert Marks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali, Sally, Joe 5 stars
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Feb 21, 2024 -

Subaru World of Hackettstown responded

Robert, we're delighted to know you had a positive experience at Subaru World of Hackettstown. Thanks for acknowledging our friendly and knowledgeable team! Take care, Robert Cohen - Service Manager - 201-566-4776

February 20, 2024

Got towed in with an emergency , Alison got me up & running and back on the road within 30 minutes. The service was excellent !!! More

by Billc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
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Feb 20, 2024 -

Subaru World of Hackettstown responded

We're glad to know that Alison and our team at Subaru World of Hackettstown were able to assist you promptly during your emergency. Thank you for sharing this positive review! Safe travels ahead!

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