Subaru World of Hackettstown

The mechanics keep you updated with texts while you wait. There is coffee and bagels and lots of room to read. Having the car serviced is a pleasant experience but more importantly, they keep you in the loo There is coffee and bagels and lots of room to read. Having the car serviced is a pleasant experience but more importantly, they keep you in the loop and do a great job servicing your car. More

When they couldn't determine the noise in my vehicle, they told me is was a new safety feature upgrade that couldnt be turned off. Only after I took it home and did my own examination, did I discover it they told me is was a new safety feature upgrade that couldnt be turned off. Only after I took it home and did my own examination, did I discover it was coming from my dash cam. More

Annemary the service advisor was extremely nice and helpful. The service was very good and thorough along with a video of my vehicle on the lift during the inspection. I recommend this dealer for servi helpful. The service was very good and thorough along with a video of my vehicle on the lift during the inspection. I recommend this dealer for service More

Very good and pleasant experience, the salesman Jacob was very patient and curious, the whole experience was excellent, We are very happy, I recommend Suburu world to all my friend very patient and curious, the whole experience was excellent, We are very happy, I recommend Suburu world to all my friend More

First time that I used this dealership’s Service Department and was very happy with the service and the friendly staff. Very welcoming, even had bagels & coffee. All service was completed in a reaso Department and was very happy with the service and the friendly staff. Very welcoming, even had bagels & coffee. All service was completed in a reasonable time frame. Will definitely be using them in the future. More

Consistent, reliable dealer for car service. Purchased my Crosstrek new in 2018 and have had all services done at Subaru world of Hackettstown. Purchased my Crosstrek new in 2018 and have had all services done at Subaru world of Hackettstown. More

I came in for an oil change and multi-point inspection. It turned out my rear brake pads were badly worn, so I had a pads and rotors replaced. A follow-up call I learned to cause of the problem had also It turned out my rear brake pads were badly worn, so I had a pads and rotors replaced. A follow-up call I learned to cause of the problem had also been addressed. I have a long trip next week so overall the visit was well-timed and productive, from my POV. More

First time to use this dealerships Service Department and we were very happy with the service and the friendly staff of that department and the Sales Staff was very pleasant also. Very welcoming even had bag we were very happy with the service and the friendly staff of that department and the Sales Staff was very pleasant also. Very welcoming even had bagels & coffee for us! All service was completed in the time frame we were given. Will definitely be using them in the future. More

The service folks were friendly and efficient while helping me. They got me on my way quickly, which I appreciated. helping me. They got me on my way quickly, which I appreciated. More

Erin did a great job going through the process of my purchasing a certified used Subaru Forester 2021 at Subaru of Hackettstown. purchasing a certified used Subaru Forester 2021 at Subaru of Hackettstown. More