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Subaru World of Hackettstown

Hackettstown, NJ

Overview
Reviews
4.7
251 Reviews
Call Dealership (908) 509-9000
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364 US-46

Hackettstown, NJ

07840

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Showing 251 reviews

November 11, 2025

A+. Honest about repairs. Thorough about completing work. Highly recommend. They make you feel comfortable & are transparent about all work being don More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne
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Nov 12, 2025 -

Subaru World of Hackettstown responded

Lou, this review is our world! Thank you for choosing Subaru World of Hackettstown and sharing your support for our transparency and care. We wish you many safe miles ahead! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

November 05, 2025

Great people, friendly, professional. Bagels and coffee. Videos of car, updates by text, washing. Wonderful More

by bobkorkuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron
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Nov 06, 2025 -

Subaru World of Hackettstown responded

We're delighted to hear you had a positive experience with our team at Subaru World of Hackettstown! Thank you for choosing us and for sharing your feedback! - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

November 03, 2025

Best service department that I've ever dealt with. Very clean, professional and welcoming. Great communication by all at this dealership! More

by lisavanvaler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Nov 04, 2025 -

Subaru World of Hackettstown responded

Thank you, Lisa! We’re thrilled to hear you had such a positive experience with our service team. We look forward to seeing you again at Subaru World of Hackettstown! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

October 29, 2025

Super clean, efficient, welcoming, competent, professional, communicative, and accommodating. They out performed the competition with regard to my tire need, in price and availability. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Man, Anne Mary
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Oct 29, 2025 -

Subaru World of Hackettstown responded

Javier, thank you for your glowing review of our team! We are pleased to hear that your experience at Subaru World of Hackettstown was such a positive one. We hope to see you again down the road! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

October 28, 2025

Service was/is VERY GOOD. Courteous, responsive, timely and professional. Serviced personnel are delightful to work with, William is particularly helpful Tgank you to al More

by cliffordchason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Oct 28, 2025 -

Subaru World of Hackettstown responded

Clifford, we are thrilled to make your experience a five-star one! Thank you for choosing Subaru World of Hackettstown and highlighting William's exceptional help! See you next time! - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

October 26, 2025

Quickest vehicle purchase, everyone was very professional and didn't make us wait for hours. More

by annaparichuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Gentleman that did our finance. Unable to remember his name
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Oct 27, 2025 -

Subaru World of Hackettstown responded

Thank you for the excellent review of Subaru World of Hackettstown, Anna! Vince Cispino - General Sales Manager - +1 (646) 773-6350

October 24, 2025

Customer service professional & very pleasant. Explained wait time & addressed my concerns. Very pleased with service. More

by Bruggiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk rep
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Oct 24, 2025 -

Subaru World of Hackettstown responded

Hi Bruggiano, it makes us so happy to learn about your positive experience with our team at Subaru World of Hackettstown. Thank you for sharing your feedback, and we look forward to serving you again in the future! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

October 20, 2025

I have taken my car there for years. I have always had quality service, with a friendly and courteous attitude. The service staff are experienced and easy to talk with. More

by Barbiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan, Sally
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Oct 21, 2025 -

Subaru World of Hackettstown responded

Thank you for being a loyal customer and for sharing your experience with our team, Barbiem! Here at Subaru World of Hackettstown, we strive to make your visits smooth and enjoyable. We look forward to seeing you next time! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

October 15, 2025

Best dealership I've dealt with ever. Great sales and service departments. Treated like family for the last 6 years. Can't say enough good things. More

by lisavanvaler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa DeLuca, Tony, Sally
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Nov 12, 2025 -

Subaru World of Hackettstown responded

Hi Lisa! We are thrilled to hear that you have been treated like family at Subaru World of Hackettstown for the past 6 years. We truly value your continued support. See you next time! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

October 10, 2025

My experience at Subaru World of Hackettstown was nice. Nice location and facility. The staff was friendly and informative. I love my new Crosstrek! More

by justinsand3
Recommend Dealer
Yes
Employees Worked With
Erin E Harris, Tony Preziosi
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Oct 14, 2025 -

Subaru World of Hackettstown responded

Congrats on your new Subaru Crosstrek, Justin! It’s awesome to hear you had a great experience at Subaru World of Hackettstown. We’ll see you next time! Vince Cispino - General Sales Manager - +1 (646) 773-6350

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