Back

Subaru World of Hackettstown

Hackettstown, NJ

4.7
229 Reviews

364 US-46

Hackettstown, NJ

07840

Directions

By Type

Showing 229 reviews

August 05, 2025

Anne Mary and the whole Subaru service team made the experience as smooth and straightforward as possible. More

by demrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Mary
Aug 06, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your wonderful feedback about Anne Mary and our service team! We truly appreciate your business and look forward to seeing you again at Subaru World of Hackettstown. Safe travels! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

July 30, 2025

I’m very disappointed that this dealership no longer honors the “Free oil change “ that I was given in 2015 when I purchased my Legacy . It seem like a very negative unprofessional and thing to do to cu More

by baandrews742
Service Time
Recommend Dealer
No
Employees Worked With
Service manager, Meghan
Jul 30, 2025 -

Subaru World of Hackettstown responded

I'm sorry to hear about your disappointment regarding our oil change policy. We strive for transparency and professionalism, so it's concerning to learn that we've let you down in this regard. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Aron Kastell - Service Manager (908) 509-9000 ext 1156

July 29, 2025

All at the dealership were helpful and attentive. Pleasent and no pressure delivery. would use them agIn. More

by smandrake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Ann Mary
Jul 29, 2025 -

Subaru World of Hackettstown responded

Thank you for choosing Subaru World of Hackettstown and for sharing your experience! It means a lot to our team to hear we provided helpful, attentive, and pressure-free service! We look forward to seeing you again in the future. -Vince Cispino - General Sales Manager - +1 (646) 773-6350

July 22, 2025

From service Ann Mary, Megan and Rolando and all the service techs to Joe in sales Sally Vinny and Tony are patient kind and most of all reliable from oil changes to purchasing our 6th Subaru from joe w More

by happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Joe Sally Vinny Tony Ann mary
Jul 22, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your feedback about Ann Mary, Megan, Rolando, Joe, Sally, Vinny, and Tony! We hope to see you back at Subaru World of Hackettstown for all of your future auto needs. Safe travels! Vince Cispino - General Sales Manager - +1 (646) 773-6350

July 18, 2025

Hands-down, one of the best car buying experiences I’ve ever had. They worked with us on price and delivery. They even did a fantastic job detailing the car. Very happy with the whole entire experience. More

by blmoll
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Corey Tony
Jul 18, 2025 -

Subaru World of Hackettstown responded

Congratulations on your new car! We are thrilled to have earned your business and your five-star review. Thank you from all of us at Subaru World of Hackettstown! - Vince Cispino - General Sales Manager - +1 (646) 773-6350

July 10, 2025

Excellent service. Great people. I found the video taken by the service tech to be a nice touch And helpful. The 2 for 1 oil change offer was greatly appreciated. More

by Jparts46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan and Annmarie.
Jul 10, 2025 -

Subaru World of Hackettstown responded

We are grateful for your stellar review of Subaru World of Hackettstown! It is gratifying to hear that our team went above and beyond to assist you and we hope to welcome you back for your next oil change. Thank you! - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

July 10, 2025

Every person encountered at this dealership was friendly. Salesperson, Maria was knowledgeable and not pushy at all. She demonstrated the right balance between meeting our needs at the time and her desire t More

by Store9194
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
Jul 10, 2025 -

Subaru World of Hackettstown responded

We are thrilled that you had a successful car-buying experience with Maria and the Subaru World of Hackettstown team. Thank you for choosing our business and for sharing your feedback! - Vince Cispino - General Sales Manager - +1 (646) 773-6350

July 04, 2025

The experience went very good, they took my car in early and finished early, i was very happy. More

by jamas777xp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Jul 07, 2025 -

Subaru World of Hackettstown responded

Thank you for the excellent review of Subaru World of Hackettstown, Jamas! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

July 03, 2025

When I arrived for my appointment, they could not locate me in the system I had scheduled my sixth 000 mile oil change and service review through the Subaru app on my phone and she was amazing instead of se More

by Bernie1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish I knew, I don’t have her name
Jul 07, 2025 -

Subaru World of Hackettstown responded

Diligent service is exactly what we expect from our team, and it is gratifying to know that this is what you received here. Thank you for choosing Subaru World of Hackettstown and for sharing your helpful feedback. See you next time! - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

June 28, 2025

We returned back to this dealership after leasing an outback three years ago. We had the same sales person, Joe Reynolds, and he is a fantastic person to work with and was fair and reasonable throughout More

by Nedkula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Reynolds
Jul 01, 2025 -

Subaru World of Hackettstown responded

We're happy to hear that Joe and the Subaru World of Hackettstown team made your return visit a positive experience! We look forward to seeing you again for your next car. Safe travels until then! Vince Cispino - General Sales Manager - +1 (646) 773-6350

1
...