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Subaru World of Hackettstown

Hackettstown, NJ

4.7
183 Reviews

364 US-46

Hackettstown, NJ

07840

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Showing 183 reviews

February 20, 2025

And Mary did an excellent job taking care of our Subaru. She got us in quickly, explained the issue and what we needed to do to resolve it. The dealership resolved it while we waited a short time. Aunt Mary More

by Cgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Mary O’Rafferty
Feb 20, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your experience at Subaru World of Hackettstown! We're delighted to hear that Mary provided excellent service and kept you informed throughout the process. Enjoy those coffee and bagels on us anytime you're in! - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

February 09, 2025

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by Cmoonz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 10, 2025 -

Subaru World of Hackettstown responded

Thank you for your review! We're glad to hear that our team at Subaru World of Hackettstown made a positive impression. If there's anything else we can do for you, just let us know! Carlos Inoa - General Manager - 908-594-5995

February 09, 2025

I have always been treated fairly, and have gotten expert, professional are for my car. They have always addressed problems quickly. Julian my service representative was very friendly and professional More

by Barbiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian and Sally
Feb 10, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your experience with us at Subaru World of Hackettstown! We're delighted to hear that Julian and the team provided friendly, professional service and kept you informed throughout. We appreciate your support and look forward to serving you again in the future! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

February 07, 2025

Great experience Rep William Dempsey was professional , knowledgeable, and a joy to deal with Top notch!!! More

by dempseyrj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Dempsey
Feb 07, 2025 -

Subaru World of Hackettstown responded

We're delighted to hear that William provided you with a top-notch experience at Subaru World of Hackettstown! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle. - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

February 05, 2025

Subaru World of Hackettstown has always addressed my needs promptly. As a single woman, I appreciate getting help as soon as possible. I am always pleased with their service. More

by peacepat425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Feb 06, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your experience! We're delighted to hear that Subaru World of Hackettstown has consistently met your needs and provided prompt service. We appreciate your support and look forward to assisting you in the future! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

February 01, 2025

Had to bring my car in for a recall. They are so nice!! Best dealership More

by shempee28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 03, 2025 -

Subaru World of Hackettstown responded

It means so much to us to see your review! Thanks from the team at Subaru World of Hackettstown. Aron Kastell - Service Manager - (908) 509-9000 ext 1156

January 28, 2025

Kathleen and I had a wonderful experience with Rodolfo trading up her 2014 Outback to a Certified 2023 model. Everyone at the dealership worked hard to make a great deal happen for us! Love the car and More

by Calello.kath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodolfo, Carlos, Tony
Jan 28, 2025 -

Subaru World of Hackettstown responded

We're delighted to hear that Rodolfo and the Subaru World of Hackettstown team made your upgrade experience a success! Enjoy your Certified 2023 Subaru Outback, and thank you for recommending us! -Carlos Inoa - General Manager - 908-594-5995

January 26, 2025

Rudy was extremely helpful and easy to work with. He was knowledgeable and was able to guide us into the right vehicle for what we were looking to use it for More

by fawneh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Baez
Jan 27, 2025 -

Subaru World of Hackettstown responded

We're delighted to hear that Rudy provided such helpful guidance at Subaru World of Hackettstown! It's great to know you found the perfect vehicle for your needs. Thank you for choosing us and enjoy your new ride! Carlos Inoa - General Manager - 908-594-5995

January 26, 2025

Everyone was very helpful at Hackettstown. We went back a second time to test drive before buying my Subaru. More

by Aileen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Preziosi, Rudy, Jake and Amanda
Jan 27, 2025 -

Subaru World of Hackettstown responded

Aileen, we're delighted to hear that our team at Subaru World of Hackettstown was helpful during your visits. Enjoy every mile in your new Subaru! Carlos Inoa - General Manager - 908-594-5995

January 23, 2025

I am never disappointed when I come for car service, but this time William was just wonderful; positive, kind and kept me informed. Thank you William snd Subaru! More

by shasha2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jan 23, 2025 -

Subaru World of Hackettstown responded

We're delighted to hear that William provided such a positive experience during your visit at Subaru World of Hackettstown! Thank you for sharing this feedback, and we look forward to serving you again in the future. - Carlos Inoa - General Manager - 908-594-5995

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