Subaru World of Hackettstown

Was in for my first service, as it’s been six months, and have only driven 3300. Oil change was done in a matter of minutes! Chris was the guy who greeted me, and set it up. Very friendly. have only driven 3300. Oil change was done in a matter of minutes! Chris was the guy who greeted me, and set it up. Very friendly. More

Vehicle purchase was great and could not be happier with new car along with the entire staff I was dealing with. Love my new Crosstrek Premium. new car along with the entire staff I was dealing with. Love my new Crosstrek Premium. More

Fast and knowledgeable service. It is clear the customer service is of the utmost importance in their minds. I completely trust him with my car. It is clear the customer service is of the utmost importance in their minds. I completely trust him with my car. More

Great service. Very responsive. My sales person, Jayden, was great. The entire team, Jayden, sales manager, and finance manager made this a seamless transaction. Very responsive. My sales person, Jayden, was great. The entire team, Jayden, sales manager, and finance manager made this a seamless transaction. More

Best dealership around. Always pleasant and helpful. Also knowledgeable about quirks and how to get around them. Recommend highly. Always pleasant and helpful. Also knowledgeable about quirks and how to get around them. Recommend highly. More

Chris was knowledgeable, helpful and knew his stuff. He did an awesome job. Would recommend service there to anyone. He did an awesome job. Would recommend service there to anyone. More

Very disappointed. They said I needed to replace alternator belt for $242 because it was cracked. There was nothing wrong with it! I declined putting it in, I bought They said I needed to replace alternator belt for $242 because it was cracked. There was nothing wrong with it! I declined putting it in, I bought one at auto zone for $25.99 and when my son-in-law took the old belt out, the old belt has no cracking on and it was perfectly fine. I can’t trust this Subaru dealership of Hackettstown because they didn’t tell me the truth and I won’t recommend them to anyone. More

Gave me the information i needed to make an informed decision. Thank you for your help decision. Thank you for your help More

Kudos to service person Chris. He did a great job of keeping us informed on the progress of our repair work He did a great job of keeping us informed on the progress of our repair work More

The Subaru Dealer serviced my car, but unfortunately, they lack the ability to wash a car properly. They were supposed to use a microfiber cloth to wash my car, but they didn't, they used a brush, a buck they lack the ability to wash a car properly. They were supposed to use a microfiber cloth to wash my car, but they didn't, they used a brush, a bucket filled with water, and soap. I can clearly see the swirl on the hood of my car. they called themself professionals, but they failed to properly wash my car. They are supposed to use water first, a microfiber cloth, a buck filled with water, and soap. Instead they use a brush on a dry surface.This is how you ruined a paint job.A very unprofessional job at best. More