Subaru Stamford

Subaru Stamford was the Charm! I recently had a wonderful experience at Subaru Stamford. As a young woman who had never purchased a car, but who had conducted a lot of research on m I recently had a wonderful experience at Subaru Stamford. As a young woman who had never purchased a car, but who had conducted a lot of research on my car search/ financing, I was floored to meet multiple patronizing and condescending men in the car sales business. After a few weeks of searching online and off, I came to Subaru Stamford where I had a completely different experience. There, I got everything I wanted at a price that was under what I had expected to pay ! My 2011 Subaru drove great, had a clean carfax with one owner, the CPO warranty, and was in great external condition. Additionally, it had new breaks and new tires installed!Even considering all of the before mentioned, it was LESS than all of the other comps in the area and it was on the low price point end of KBB. Moreover, Keith and Brad were absolutely wonderful, kind, direct, professional, and honest. They actually LISTENED to what I was saying ( which was a turn of events in my car search up to that point) and gave me EXACTLY what I wanted. Subaru Stamford has a great selection, unbeatable prices, and wonderful service. If you are in the Westchester and CT area, I would try them first! I refuse to support unethical and chauvinistic business practices which is what I found at many other local car dealers. I am so happy with my car and with my experience with Brad and Keith. I can't wait to drive my car to my new home in California! More

Love my WRX I came across a white 2012 Subaru WRX Limited listed online and knew it was the right car for me. The price was right and the condition of the WRX was I came across a white 2012 Subaru WRX Limited listed online and knew it was the right car for me. The price was right and the condition of the WRX was exceptional. I drove from Mass to CT just for a test drive since I knew the car would sell quickly. It didn't take much for Aki to sell me on the car since it was what I've been looking for and more! Aki and everyone who assisted in helping me to purchase and finance my dream car were great and pleasant to work with. There was a delay with getting the title, which was unfortunate, but the dealership took responsibility and let me know any additional costs on my trade-in auto loan or other accrued costs caused by the delay would be covered without question by the dealership. Buying a used Subaru, customers are usually very specific in what they want - Subaru Stamford offers great deals and has one of the best sales staff I have worked with. Thank you guys!! More

Great Experience I looked online and found the exact car I was looking for at Subaru Stamford. I sent an email inquiry to find out more information and immediately re I looked online and found the exact car I was looking for at Subaru Stamford. I sent an email inquiry to find out more information and immediately received a response from Aki. Aki was a pleasure to deal with and very accommodating to meet with me and answer my questions whenever needed. I will certainly go back to Subaru Stamford next time I am in need of a new vehicle. Keith More

Pleasant Experience Really dislike dealing with used car salespeople as they can be so unscrupulous. Went to Subaru of Stamford with this expectation. Was pleasantly surp Really dislike dealing with used car salespeople as they can be so unscrupulous. Went to Subaru of Stamford with this expectation. Was pleasantly surprised by experience. Sales person Aki Stefanidis was really personable and professional. Walked away with a good experience and a good deal. Thank you Subaru of Stamford. More

Regretful expierence--- I hope this helps someone I waited close to a month to write my review on this experience due to how upset during this purchase of vehicle. Needless to say I would not recommen I waited close to a month to write my review on this experience due to how upset during this purchase of vehicle. Needless to say I would not recommend this place to anyone. The experience started off good and the sales person asked me for what I was looking for and trying to feel my husband and I out to see if we were serious about purchasing a car because we seemed young. I guess no one will say hi to you from sales representative because we looked very young. The salesman took our information and what we wanted and came back. we decided for us it was best to payoff the remaining balance on my car and sale it to the dealership vice trading it in. When we returned we had decided to sale them the vehicle compared to trading it in. Boy was that a problem for the person who purchases the car there! He had the worst customer service ever and very rude. I would think from the bragging the sales rep stated about having a great number of returning customer he would have been friendlier, clearly that was not the case. I walked out the first time for the amount he wanted to give me for my vehicle, but due to the influence of another person higher than him he did a better offer in order for us to close the deal. So we place the order for the car, but it was in Vermont. We were patient with them so far. I came for the day to pick up the vehicle and nothing was done. Needless to say I had my one month with me expecting to quickly sign paper work and leave in my new car. WRONG!!! It turned out the salesman was running around like crazy trying to get the car ready knowing the time and date we were schedule to pick up. They had the car for days prior with plenty to time to prepare the car. The navigation wasn't ready, the car was half assed detailed and still dirty on the inside, the car wasn't washed. Then the fun part my all weather mats were missing which were clearly on the purchase order. The finance person stated to the salesman they didn't order them thinking we weren't listening oh well there is nothing we can do when its clearly on the paperwork!!!!! You would think they would want to make the customer and to responding with his rude attitude as he did thinking we didn't hear was just clearly appalling!!.If you hate your job please quit clearly you were not made for customer service!! The signed was great explained everything except the moment when he messed up my paperwork with the bank. Getting the money for my car I sold was a run around, which took them three weeks to pay me, but still managed to give me the wrong amount! I figured they have no communication amongst each other. Every time we asked for a status update, they were going to get back to us no phone calls and it got to the point no response to my emails!Now we have no patience with the Subaru at all! If only they would have been straight forward about the money and the mess up with my paperwork I would have been fine with it. It got so bad my husband threaten them to get lawyers involved. Please don't come here ! I regret it so badly I should have stuck with Toyota and were they treated us like family!! I will never come here again and I will probably switch my vehicle due to the sour taste I still have........ More

Very pleased customers Thank you Aki for a pleasant experience buying our Outback! I was very nervous going into a dealership and was very pleased with the outcome. Thank you Aki for a pleasant experience buying our Outback! I was very nervous going into a dealership and was very pleased with the outcome. More

satisfied customer I bought my fourth outback the other day and it the the first bough from subaru of stamford. Linda Trindade was a pleasure to work with and I will be I bought my fourth outback the other day and it the the first bough from subaru of stamford. Linda Trindade was a pleasure to work with and I will be buying all of my future cars through her. I strongly recommend Linda to anyone in need of a Subaru. More

Pleasant Leasing Experience! This is the second time I have leased from Subaru of Stamford. Linda is a great salesperson who takes the time to go over all the details and informat This is the second time I have leased from Subaru of Stamford. Linda is a great salesperson who takes the time to go over all the details and information on the car you are purchasing/leasing. I enjoyed working with her. She is a pleasure to deal with. Thanks, Linda Mary Consigli More

A Damsel in Distressed! On 4/5/14 I went to purchase a used 2003 Buick Rendezvous CX from Kia of Stamford, CT. The Sales Consultant was Tommy Vollano. Prior to my visit, I w On 4/5/14 I went to purchase a used 2003 Buick Rendezvous CX from Kia of Stamford, CT. The Sales Consultant was Tommy Vollano. Prior to my visit, I was approved by the credit department and a deposit was placed to hold the vehicle. We waited almost 1 1/2 hour for the car to be detail/clean. Upon seeing the vehicle during the inspection, it was a disaster. We proceeded on the test drive which didn't include Tommy Vollano. During our test drive, we found the Subaru of Stamford Pre-Owned Superstore. Upon our arrival, I was greeted by Aki Stefanidis, who treated us with respect and took great attention to our queries. We purchase a vehicle from Subaru (which is owned by the Kia Dealership owner) and we are very happy. We returned the test drive 2003 Buick Rendezvous CX and told them that the car didn't meet our needs. To my surprised Tommy visited the Subaru and was very nonchalant about his transaction and ask for a loose cigarette from Aki Stefanidis. Aki was very professional and give the cigarette (TWICE) and continued with our vehicle purchased. Everyone in the Subaru offices were cordial towards us. Aki explained that the back wind shield wiper was missing and was in the process of acquiring a new one for our vehicle. We went across the street to have lunch at City Lights Diner. When we returned the wind shield wiper was installed shortly afterwards. I can truly say that "Aki made my experience of buying a used vehicle very rewarding". I look forward to purchasing another vehicle in the future from Subaru because of your excellent Customer Service. More

Sales consultant Hands down best salesman I've ever worked with. Aki made my experience so genuine and enjoyable I would 100% send anyone to him. I felt comfortable an Hands down best salesman I've ever worked with. Aki made my experience so genuine and enjoyable I would 100% send anyone to him. I felt comfortable and respected throughout our entire deal. More