Subaru South Charlotte

I visited 4 local Subaru dealerships. Subaru South Charlotte in Pineville was my last stop. First, Jay was able to find comparable vehicles and work up a quote for us prior to making the Subaru South Charlotte in Pineville was my last stop. First, Jay was able to find comparable vehicles and work up a quote for us prior to making the drive. This was helpful considering the long haul. Jay was amazing and helpful. Upon arrival, I was greeted by Jonah, who was expecting me and Jay drove the car up front. Jonah answered all my questions and when he didn’t have the answer he found out quickly. We test drove the car and went in to talk financing/price. This was a laidback, no pressure process. Even when the Sales Manager Rob came over, it was to thank me for coming in and to let me know they were working on price and would come in under the quote. Fauzi made the “sign and drive” portion of the experience lighthearted and easy—He was very thorough and explained every signature. Jonah made sure the car was clean, detailed, and ready for me to drive off the lot. The facilities we very clean and welcoming. This is a great dealership and what a car buying experience should be like. More

A great experience. .. Lawrence Snipes paid attention to our needs and desires, and has been wonderful to work with after the sale as well. We love the car and the servi .. Lawrence Snipes paid attention to our needs and desires, and has been wonderful to work with after the sale as well. We love the car and the service that SSC provides. Thank you! More

They were so helpful and patient. They made the process easy and smooth. Loved the follow-up “tutorial”. They made the process easy and smooth. Loved the follow-up “tutorial”. More

Bought a "new" 2024 Legacy. Unbeknownst to me, Subaru South Charlotte sold me a car that had a wrong sized tire on it causing it to be in the shop (at a different Subaru dealer Unbeknownst to me, Subaru South Charlotte sold me a car that had a wrong sized tire on it causing it to be in the shop (at a different Subaru dealer) for 18 days before someone could figure out why the AWD system was shutting the engine down. Subaru South Charlotte does not care and has not responded to any of my inquiries (although they responded to the NC AG). They have offered ZERO apologies or compensation. Total disgrace. More

Impressed with attitude and performance of the service team, especially Mr. Jay Diaz. Thank you! Georgy team, especially Mr. Jay Diaz. Thank you! Georgy More

TJ and Rebecca help us to buy a car without pressure and we were impressed with their understanding, flexibility and kindness. They were always ready to help. Buying or leasing a car usually is a pain worst we were impressed with their understanding, flexibility and kindness. They were always ready to help. Buying or leasing a car usually is a pain worst than go to the dentist, they make it easy and pleasant. More

I was extremely satisfied with my salesman Tommy Tucker and your business manager Hayley Huffman. I look forward to our relationship in the future. My 2024 Crosstrek Limited is the best car I have owned and your business manager Hayley Huffman. I look forward to our relationship in the future. My 2024 Crosstrek Limited is the best car I have owned including my 2001 Mercedes ML 430.. Rick Langford President Jam Pact Services, Inc. More

Purchased vehicle from dealership and I was very impressed with the customer service provided by Michael and the other individuals I dealt with during and after the transaction. Would highly recomme impressed with the customer service provided by Michael and the other individuals I dealt with during and after the transaction. Would highly recommend dealership to others considering purchasing a vehicle. More

I had a very positive experience dealing with this Subaru dealership. They didn’t pressure me to buy. When we got the numbers right I signed on the dotted line. I very happy with my decision to buy a Subaru dealership. They didn’t pressure me to buy. When we got the numbers right I signed on the dotted line. I very happy with my decision to buy a Subaru Forrester. Also my insurance rates went down $40: per month because of the safety features of this vehicle. More

My experience with the dealership was a 3. 5 star for a few reasons that I'll leave out. I'm giving a 5 star for the person I worked with in sales, her name is Leah. She is awesome. If you go t 5 star for a few reasons that I'll leave out. I'm giving a 5 star for the person I worked with in sales, her name is Leah. She is awesome. If you go to Subaru SB I would definitely ask for her. More