Subaru Santa Monica

Happy first time buyer First time Subaru buyer (an Outback). Delighted with the car. Henric Emdenborg was very patient (for several hours), knowledgeable, and helpful in dem First time Subaru buyer (an Outback). Delighted with the car. Henric Emdenborg was very patient (for several hours), knowledgeable, and helpful in demonstrating all of the features that ultimately led to the car selling itself. Subsequently learned that a friend's 2008 Outback has over 100,000 miles on it, and "never has had a problem"...makes me happy that I made this choice! And I really liked the "One Price" -- no bargaining, discount off MSRP pre-determined -- policy. More

Outstanding Experience My Grandson had done his research about a great car on the road, we worked with Maria Cerceda and she made the experience of buying/leasing a car so My Grandson had done his research about a great car on the road, we worked with Maria Cerceda and she made the experience of buying/leasing a car so pleasant with wonderful customer service that we would not go any where else for our next cars. You guys are the best:)) More

Henry was great! Henry was gret with the test drive and getting everything set up. Explanation and info was top notch. Would do business with again. Thank you! Henry was gret with the test drive and getting everything set up. Explanation and info was top notch. Would do business with again. Thank you! More

Great Experience!! It took me awhile to select a car, but I am so pleased I selected a Subaru Forester. I was even more selective about which dealership I would purchas It took me awhile to select a car, but I am so pleased I selected a Subaru Forester. I was even more selective about which dealership I would purchase the car. I finally decided to go to Santa Monica. Right from the time I walked in until the time I drove away in my car, my experience was an exceptionally pleasant one. My sales rep was Mr. William Kaufman. He answered all my questions, which were quite numerous, without hesitation and in the most pleasant matter. He inform me of all the options available and pointed out the models that were priced lower than others. Imagine, a salesperson helping you save money! When the contract was signed, he went through the owner's manual to acquaint me with the features of the car. He also made sure I was comfortable in the car with the tech features and other aspects of the car handling. He even synced my phone to the car. Mr. Kaufman provided me with his card and invited me to call if I have any questions or concerns. He has called me three times since I purchased the car for follow up. Wonderful service which I greatly appreciate. Buying a car is one thing. Buying a car from a place with great salespeople makes the experience that much better. Overall, I think I made an excellent choice in my car and the dealership. More

Happy New Subaru Owner I worked with Edgar Medina and he was awesome! He went above and beyond to ensure the whole purchasing process went smoothly. He even picked me up at I worked with Edgar Medina and he was awesome! He went above and beyond to ensure the whole purchasing process went smoothly. He even picked me up at the CarMax by LAX after I sold my old car and brought me back to Subaru to finalize the paperwork. This was my first time financing a new vehicle and Edgar's transparency was so refreshing. I'd been to a bunch of other dealerships and was getting royally ripped off. Edgar leveled with me from the get-go and I drove away in a beautiful 2016 Subaru Crosstrek. I don't think I would have gotten such an amazing deal if I hadn't gone to Edgar. Thanks man! More

The only place I go for my Subaru Such an amazing team. Very communicative and efficent. Rob has been just the best to work with, and to help coordinate any service needs that come up Such an amazing team. Very communicative and efficent. Rob has been just the best to work with, and to help coordinate any service needs that come up. Just love the crew there. More

excellent i highly recommend this dealer to anyone who is interested in buying a Subaru. i received great customer service from Chenchen and Ron! the really hel i highly recommend this dealer to anyone who is interested in buying a Subaru. i received great customer service from Chenchen and Ron! the really helped me get the car i wanted at a good price. More

Doing it right Had issues with head gaskets that took time to fix. Shelana Philip-guide got us a loaner right away and was right on it, well done. The service was e Had issues with head gaskets that took time to fix. Shelana Philip-guide got us a loaner right away and was right on it, well done. The service was expensive but necessary as it was an older car. Thanks. More

Seth at Subaru Santa Monica Seth at Subaru SM was super gracious and helpful. Even took us for a test drive all the way to our house to make sure our new Forrester would fit in o Seth at Subaru SM was super gracious and helpful. Even took us for a test drive all the way to our house to make sure our new Forrester would fit in our narrow driveway (it did). Would recommend Seth and the staff to anyone looking for a straight shot. More

First Service Appt Our experience at Subaru of Santa Monica was excellent. The person who helped us, Shalana Philip- Guide was very friendly, helpful and professional. W Our experience at Subaru of Santa Monica was excellent. The person who helped us, Shalana Philip- Guide was very friendly, helpful and professional. We would definitely recommend this dealership, as well as Shalana specifically. Trey and Tracy Schwartz More