Subaru Santa Monica

Mr. Edgar Medina-Excellent Sales Rep.! Mr. Edgar Medina's customer service was EXCELLENT from the beginning to the end! He was very detailed on answering all the questions we had, returning Mr. Edgar Medina's customer service was EXCELLENT from the beginning to the end! He was very detailed on answering all the questions we had, returning our calls and explaining all the features of the cars on the lot and during the test drives. Edgar knows his stuff! He really made everything else go really smooth. Mr. Medina really showed us respect and superb quality service! He even came in the next day which was his "off day" to assist us with buying our new car! He went over & beyond to make sure we were taking care of properly! Mr. Edgar Medina SM-Subaru are blessed to have you on their team! Edgar we want to Thank You again & again for being the person that you are, A Great Sales Representative! Thank you for making us feel welcomed at Santa Monica Subaru! My husband & I really appreciate all your help. We wish you health, wealth & prosperity In every area of your life! Best wishes to you & your family Proud 1st owners of a new 2016 Subaru Outback! Congratulations again, Edgar Medina Subaru Santa Monica Thank you again ?? Mr. Edgar Medina Sales & Leasing Subaru Santa Monica 1229 Santa Monica Blvd Santa Monica Ca, 90404 Cell is BEST 323.445.7314 More

Bought Forester with Henry Emdenborg Had a great experience. Very easy and quick and Henry taught us a lot and got us a great deal. Very satisfied with our experience. Had a great experience. Very easy and quick and Henry taught us a lot and got us a great deal. Very satisfied with our experience. More

Great experience I recently bought a 2016 Subaru CrossTrek from Subaru Santa Monica and had a phenomenal experience. This was my first new car purchase and my sales re I recently bought a 2016 Subaru CrossTrek from Subaru Santa Monica and had a phenomenal experience. This was my first new car purchase and my sales rep., Will Kaufman, made it incredibly simple. More

Henry Emdenborg was amazing and really helpful Henry was great. Right from the get go he knew exactly what we were looking for and lades us on a crosstrek. He had exceptional product knowledge and Henry was great. Right from the get go he knew exactly what we were looking for and lades us on a crosstrek. He had exceptional product knowledge and really knew what he was talking about. He was very kind and gentle throughout the process and we had a really nice conversation about ucla and other things. Interesting perosonality. I would highly recommend this dealership! Thanks henry!! More

Peace of mind Both William & Chen Chen are very knowledgable of the vehicle they are selling and seem very genuine in their intentions to guarantee that it is value Both William & Chen Chen are very knowledgable of the vehicle they are selling and seem very genuine in their intentions to guarantee that it is value of the car that I'm investing in. In addition, their emphasis on it beeing one of the safest cars out there really made me feel that I was making one of the best decisions not only for myself but everyone I will be transporting in my new car !!!! I like to have the peace of mind that their are zero landfills where these cars are beeing produced and that they're are conciously looking out for the bigger picture our EARTH!!!!! Thank you guys for making me feel at ease w/ one of the biggest / important purchases in my life !!!!! More

Excellent service Our car was part of the dangerous airbag recall and it was takings long time to get a replacement I was concerned for our safety as it was dangerous Our car was part of the dangerous airbag recall and it was takings long time to get a replacement I was concerned for our safety as it was dangerous for anyone to sit in the passenger seat People have been killed or seriously hurt Shelana Philip from the dealership arranged for us to have a replacement vehicle until they could change out the airbag It was thoughtful quick and easy to turn in our car and get the rental and within a week we had a new airbag installed enabling us to be safely driving our Subaru More

Sheila a Philip-Guide service representative extraordinaire I was impressed with how easy it was to arrange an appointment for my service and the minute I stepped out of my car I was greeted by a very lovely an I was impressed with how easy it was to arrange an appointment for my service and the minute I stepped out of my car I was greeted by a very lovely and pleasant Shelana Philip-Guide who took care of me immediately. A couple of hours later I came back and there was my car ready to go, in perfectly fine-tuned condition, which as we all know is extremely important to any Subaru STI owner. Oh and did I mention that the entire service was absolutely FREE!!!! She gave me the invoice for my records with all the things they'd done nicely itemized and a lot of zeroes in the "balance due" line!! Thank you, Shelana Philip-Guide!!! More

Excellent Sales Staff! Chen Chen Yu helped me find the car I wanted, helped me through the leasing process, was calm and helpful without the usual "hard sell" tactics at mos Chen Chen Yu helped me find the car I wanted, helped me through the leasing process, was calm and helpful without the usual "hard sell" tactics at most car dealerships. I called regarding a certain model and she said she had several and when I went there, she actually had the car, not like a couple of other Subaru dealers who told me they had one and lied. After talking to the finance guy, who was wonderful, she showed me how everything on the car worked and even followed up with an email and phone call to make sure I still like the car and did I need anything else. All in all, it was a great experience! I would recommend them highly but ask for Chen Chen or Ron, they're both so helpful. More

Wonderful experience Elin at Subaru was great! She was very patient as my husband as I separately test drove 2 cars (so 4 times total). She explained all the features ve Elin at Subaru was great! She was very patient as my husband as I separately test drove 2 cars (so 4 times total). She explained all the features very well and was very knowledgeable as she answered our questions. We felt ZERO pressure - it was such breath of fresh air! We had our 2 kids and our labrador with us which she welcomed inside the dealership. After the purchase, she took a long time to carefully explain every feature and made sure we practiced them before we left! We really were treated very well and I would have no hesitation recommending Elin or Santa Monica Subaru to anyone. More

purchasing new Subaru Forrester Excellent help in purchasing my new Subaru Forrester. Chenchen Yu was very helpful in going over all the small details on how the car operates. Excellent help in purchasing my new Subaru Forrester. Chenchen Yu was very helpful in going over all the small details on how the car operates. More