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Subaru Orange Coast

Santa Ana, CA

4.9
237 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 237 reviews

March 12, 2021

The work was professional friendly, the time that I waited fast my car looks shiny I am happy I’m planting to return next time. More

by luquita59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wooley
Apr 20, 2021 -

Subaru Orange Coast responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

March 11, 2021

Excellent customer service, very knowledgeable people, good price structure and first rate work on difficult service issues, very, very expensive on simple maintenance issues. I would recommend your servi More

by rcavecche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 20, 2021 -

Subaru Orange Coast responded

Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with John, and with your repairs. We look forward to taking care of any of your auto needs in the future at Subaru Orange Coast.

March 10, 2021

This has been my second lease on a Subaru Forester and I gladly drive a bit further to this location for every visit and service for its wonderful team. Folks like Brandon Guelker and Randy Smith are key co More

by alynnjo88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Guelker, Randy Smith
Apr 20, 2021 -

Subaru Orange Coast responded

Hi Alynn, thanks for the positive review! We can't tell you how nice it feels to hear that Brandon and Randy went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your Subaru Forester!

March 03, 2021

Cris was very helpful with preparation night prior to pick-up. Natasha knows everything you’d want to know/ask about the outback. Steven had outstanding customer service and did a great job walking throu More

by Josh and Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Baker, Natasha Bruce, Steven Ong
Apr 19, 2021 -

Subaru Orange Coast responded

Thank you for sharing your experience with us, Josh and Paula! We can't wait to let Cris, Natasha, and Steven know how pleased you are with their service! Congratulations on your purchase; Subaru Orange Coast hopes to work with you again in the future.

February 28, 2021

Love the care and service I always receive at my dealership. They are friendly fast and always double check the service I am requesting to make sure I get what I need. I highly recommend the entire More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Apr 19, 2021 -

Subaru Orange Coast responded

Thank you for the fantastic feedback, Mark! We will be sure to share your feedback with the team. Your recommendation is truly appreciated as well. Please come back to Subaru Orange Coast at any time.

February 25, 2021

Fast turnaround even with a car wash. Very clear Fast turnaround even with a car wash. Very clear estimate and final cost. I like the detailed report after they checked a bunch of items on the ca More

by Tom A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wooley
Apr 19, 2021 -

Subaru Orange Coast responded

That's great to see, Tom! We are thrilled to learn that your visit to Subaru Orange Coast was a timely one. If we can be of future service to you, don't hesitate to let us know.

February 21, 2021

I purchased both my Outbacks form Subaru Orange Coast and have always had them serviced there. Great service and great personnel. Would recommend to friends. More

by KBT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wooley
Apr 19, 2021 -

Subaru Orange Coast responded

Thank you for the excellent review! We are so pleased to learn that Subaru Orange Coast has earned your recommendation and your loyal business. IF there is anything else that we can do for you, please be sure to let us know.

February 15, 2021

Always have been Very friendly to me and my family. Financing could use reorientation though. I bought the Subaru Accent Touring Model. Great Car. Thank You More

by MiguelV411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Roblee, Claudia Santa Maria
February 05, 2021

Cris Baker helped me a lot. I really wanna thank him for his patience and perseverance. He’s very helpful. Better to look for him when you wanna buy a car from subaru auto mall in santa ana, CA More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Baker
January 27, 2021

This was my third time buying my Subaru from this dealership the customer service is awesome I will definitely be back for my fourth although I’m hoping to stick with the new ascent for a while it ha More

by Denisescott5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
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