Subaru Orange Coast
Santa Ana, CA
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Excellent customer service, very knowledgeable people, good price structure and first rate work on difficult service issues, very, very expensive on simple maintenance issues. I would recommend your servi good price structure and first rate work on difficult service issues, very, very expensive on simple maintenance issues. I would recommend your service department for complicated service items, but I don't see the value for normal maintenance issues like wipers, batteries, and oil changes. More
This has been my second lease on a Subaru Forester and I gladly drive a bit further to this location for every visit and service for its wonderful team. Folks like Brandon Guelker and Randy Smith are key co gladly drive a bit further to this location for every visit and service for its wonderful team. Folks like Brandon Guelker and Randy Smith are key components to what makes this location so fantastic. The day before I came in to trade in my car, I spoke with Brandon on the phone and he quickly set up an appointment and told me everything I was to expect the following day. It was quick, pleasant, and so exciting because Brandon truly cares that #1 you are comfortable and #2 you know everything about your new car. Honestly I have never had such a nice breakdown of any car I've owned, ever. Randy and Brandon worked within my budget and did everything they could to make sure I was leaving happy with my beautiful car. Even though they were so busy that day with multiple customers, I was happy to wait and they were happy to stay late to make sure everything was perfect before I left the lot. More
Cris was very helpful with preparation night prior to pick-up. Natasha knows everything you’d want to know/ask about the outback. Steven had outstanding customer service and did a great job walking throu pick-up. Natasha knows everything you’d want to know/ask about the outback. Steven had outstanding customer service and did a great job walking through the finance pieces of the transaction. We love our new car and can’t get over how safe and comfortable it feels for our family of 4 (with 2 kids in booster seats and 3 large dogs). Thank you — More
Love the care and service I always receive at my dealership. They are friendly fast and always double check the service I am requesting to make sure I get what I need. I highly recommend the entire dealership. They are friendly fast and always double check the service I am requesting to make sure I get what I need. I highly recommend the entire sales and service team. More
Fast turnaround even with a car wash. Very clear Fast turnaround even with a car wash. Very clear estimate and final cost. I like the detailed report after they checked a bunch of items on the ca Fast turnaround even with a car wash. Very clear estimate and final cost. I like the detailed report after they checked a bunch of items on the car. More
I purchased both my Outbacks form Subaru Orange Coast and have always had them serviced there. Great service and great personnel. Would recommend to friends. have always had them serviced there. Great service and great personnel. Would recommend to friends. More
Always have been Very friendly to me and my family. Financing could use reorientation though. I bought the Subaru Accent Touring Model. Great Car. Thank You Financing could use reorientation though. I bought the Subaru Accent Touring Model. Great Car. Thank You More
Cris Baker helped me a lot. I really wanna thank him for his patience and perseverance. He’s very helpful. Better to look for him when you wanna buy a car from subaru auto mall in santa ana, CA his patience and perseverance. He’s very helpful. Better to look for him when you wanna buy a car from subaru auto mall in santa ana, CA More
This was my third time buying my Subaru from this dealership the customer service is awesome I will definitely be back for my fourth although I’m hoping to stick with the new ascent for a while it ha dealership the customer service is awesome I will definitely be back for my fourth although I’m hoping to stick with the new ascent for a while it has everything I need eight seats and plenty of room for the whole family looking forward to taking this bad boy up to the mountains More