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Subaru Orange Coast

Santa Ana, CA

4.9
237 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 237 reviews

November 30, 2021

Had a wonderful experience ordering and receiving my car. Very honest and no gimmicks. Highly recommended!!! More

by goganesyan@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Copeland
Dec 01, 2021 -

Subaru Orange Coast responded

Thanks for the excellent review! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Subaru Orange Coast.

November 10, 2021

Great service, and great people in the company. Would definitely come back and recommend to others. More

by acreacy1533
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hu
Nov 11, 2021 -

Subaru Orange Coast responded

Thank you for sharing your wonderful review of our Service Team here at Subaru Orange Coast. We strive to provide the best service possible for our customers. We appreciate and value your business.

November 10, 2021

Great customers service, clean facility, friendly people, great prices, answered all my questions, and a great buying experience More

by Toantruong76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina dam
Nov 11, 2021 -

Subaru Orange Coast responded

Hi there, Thank you for your positive review. We are thrilled we could provide such a professional, helpful, informative purchasing experience. We hope you enjoy your new vehicle and we are looking forward to welcoming you again here at Subaru Orange Coast.

November 06, 2021

One of the best and easiest car buying experience ever. And during a pandemic to!! More

by michaelshull1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Copeland
Nov 06, 2021 -

Subaru Orange Coast responded

Thank you for the great review and 5-star rating. We are pleased to know our Sales Team ensured your had a good car buying experience. We look forward to your next visit here at Subaru Orange Coast.

November 06, 2021

Cris and Steve were both so helpful and patient. Cris made sure all of our questions were answered and more. He helped in setting up the car to the cell phone and what some other particulars about the ca More

by Kerinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Baker and Steve Ong
Nov 07, 2021 -

Subaru Orange Coast responded

Kerinda, thank you for sharing your wonderful review of us here at Subaru Orange Coast. We strive to provide the best service possible for our customers. We are pleased to learn that our Sales Team helped you. We appreciate and value your business.

Nov 07, 2021 -

Kerinda responded

Keep on being great!

October 12, 2021

This was the easiest purchase of a new car ever!Chris This was the easiest purchase of a new car ever! Chris Baker is the consummate professional. More

by Rick J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baker
Oct 13, 2021 -

Subaru Orange Coast responded

Thank you for this excellent review, Rick! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Subaru Orange Coast.

October 08, 2021

Great experience with getting what I wanted..The staff was extremely helpful! I love my “new” 2018 Subaru Forester More

by Cie Tessier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Oct 10, 2021 -

Subaru Orange Coast responded

Hi Cie, We strive to create a customer driven experience, therefore we are delighted to hear of your visit with our Sales Department. We hope that you enjoy your Subaru Forester and at Subaru Orange Coast we appreciate your business. Know that we are always here should you need us.

Oct 10, 2021 -

Cie Tessier responded

Great experience with getting what I wanted..The staff was extremely helpful! I love my “new” 2018 Subaru Forester

September 28, 2021

Excellente customer service. They did not hassle us . Everything went smoothtly. İ would recommend them to others. More

by Tolgaefe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Chhin
Sep 29, 2021 -

Subaru Orange Coast responded

Thank you for choosing Subaru Orange Coast. We are happy to know that you enjoyed a smooth and hassle-free experience with us. Let us know if there is anything else we can help you with. We look forward to your next visit.

September 24, 2021

The Subaru dealer who turns down deals.. I had a deal lined up for over a week with this dealer on an Outback Wilderness. The car was ordered by someone else but they bailed on the deal. The day this More

by darenk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve the Sales Manager
Sep 27, 2021 -

Subaru Orange Coast responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your interest in the Subaru Outback Wilderness. Please send me an email at sparajeckas@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Steve Parajeckas Subaru Orange Coast sparajeckas@penskeautomotive.com

August 23, 2021

everyone we encountered at this dealership was professional and very patient. They made sure we were treated fairly and got a great deal on our Subaru. So far they have followed up to make sure al More

by attorneyjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris, Randy.
Aug 23, 2021 -

Subaru Orange Coast responded

Thank you for the 5-stars and feedback. The team at Subaru Orange Coast is glad your experience was professional and patient. We look forward to future visits.

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