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Subaru Orange Coast

Santa Ana, CA

4.9
237 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 237 reviews

February 05, 2022

We had excellent car buying experience. Sales representative was very friendly and took time to walk us through all features. More

by Pravin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae Galuska
Feb 05, 2022 -

Subaru Orange Coast responded

Pravin, thank you for your positive review! Our Sales Team at Subaru Orange Coast always strives to provide an excellent and knowledgeable car-buying experience. Please let Subaru Orange Coast know if you ever need any auto-related needs in the future, and enjoy your new vehicle!

February 02, 2022

Cris Baker the salesperson was very professional and helpful. In addition, I would like to comment on Steven ONG excellent with the financial completion of the deal, and Ken Santamaría who instructed More

by msclota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Baker, Steven Ong , Ken Santamaria
Feb 03, 2022 -

Subaru Orange Coast responded

Thank you for your positive feedback! It is indeed the goal of our Sales Team at Subaru Orange Coast to provide professional and knowledgeable service and support to assist with the car-buying experience because we know how important it is. Reach out to Subaru Orange Coast for any auto-related support in the future, and enjoy your new vehicle!

January 30, 2022

Easy smooth transaction. Did not feel like I was being attacked by slimes salesman trying to sell me anything More

by mbisjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 01, 2022 -

Subaru Orange Coast responded

We are so pleased to read that our Sales Team took great care of you here at Subaru Orange Coast. We strive to be the best for our customers.

January 22, 2022

Not the most customer focused dealership. After moving from out of state, I started visiting this dealership for service but it's never really a pleasant experience. I will absolutely drive further to buy More

by Disappointed Customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
same with any of them
Jan 22, 2022 -

Subaru Orange Coast responded

Hello, At Subaru Orange Coast, we take our customer feedback very seriously and would like the opportunity to further discuss your service and customer service experience. Can you please send your preferred contact method to me at rajpal.singh@penskeautomotive.com? Thank you, Raj Singh Subaru Orange Coast rajpal.singh@penskeautomotive.com

January 21, 2022

I could not have been treated better than I was here at this dealership. We had been searching for a car for a while, being told by other dealerships that they had the car, having us drive over an hour to More

by jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Fleisher
Jan 22, 2022 -

Subaru Orange Coast responded

Thanks, Jen! We are so glad that our team took great care of you during your time here at Subaru Orange Coast. We truly hope that you will visit us again in the future!

January 01, 2022

My husband and I were helped by such a kind man by the name of Allen Feisher when we arrived at the dealership of Subaru Santa Ana. We've never had such a great experience at the dealership like we had wi More

by Nadia Ahmadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Feischer, Steven Ong
Jan 01, 2022 -

Nadia Ahmadi responded

Thank you! Warm regards from Casey and Nadia!

Jan 02, 2022 -

Subaru Orange Coast responded

Congratulations on a successful sales experience, Nadia. We are happy to know that our Sales Team provided you with an enjoyable and knowledgeable transaction from start to finish. Let us know if there is anything else we can help you with. Subaru Orange Coast welcomes you back.

December 31, 2021

Great service! I was looking for a car for awhile. I went to several car dealer and this was by far the best. Everyone was very helpful and informative. More

by Nvillalobos8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baker and Randy Smith
Jan 02, 2022 -

Subaru Orange Coast responded

Thank you for choosing Subaru Orange Coast! We hope you will come back and see us for any future automotive needs.

December 29, 2021

Kyle was helpful and wonderful to work with. He always kept me informed of what was going on. More

by Tbattistafamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 29, 2021 -

Subaru Orange Coast responded

Subaru Orange Coast wants to thank you so much for leaving us a five star rating!

Jan 01, 2022 -

Tbattistafamily responded

Thanks for everything Kyle. Happy New Year!!

December 17, 2021

Great service, honest and friendly. This dealer gave me the price of the car that no one can beat. More

by Alan T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Chhin
Dec 18, 2021 -

Subaru Orange Coast responded

Alan, we are so pleased to read that our Sales Team took amazing care of you here at Subaru Orange Coast. We value your business.

December 10, 2021

We worked with Dennis on ordering our new 2022 Outback Wilderness. Considering how difficult it can be to deliver a car these days, he made the process easy for us. Dennis is very attentive and the rest o More

by Nina D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Dec 10, 2021 -

Subaru Orange Coast responded

Hi Nina, Thank you for sharing your five star review. It is fantastic to know that our Sales Department were attentive and provided you with an easy process. Enjoy your Subaru Outback Wilderness and we appreciate your business. Thank you for choosing Subaru Orange Coast and we hope to see you again.

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