Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru Of Ontario
Ontario, CA
156 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
156 Reviews of Subaru Of Ontario
January 27, 2024
They did a great job fixing the passenger side door and replacing the equipment. It was above and beyond on their part. replacing the equipment. It was above and beyond on their part. More
by vivirpara_contarla
Employees Worked With
Anthony and Richard Ortega from car service and Tony from Sales
October 24, 2023
First off, let's talk about the warm and welcoming vibe at Subaru of Ontario. They instantly make you feel like a VIP from the moment you step in. And then there's Rocky, the walking Subaru encyclop at Subaru of Ontario. They instantly make you feel like a VIP from the moment you step in. And then there's Rocky, the walking Subaru encyclopedia. This guy is a treasure trove of information. He answered every single question we threw at him with a smile. But it didn't stop there - he gave us the grand tour of every car on the lot. We could not find a question to stump him. Don's expertise and easygoing nature take the anxiety out of the financial process too. I couldn't believe how smoothly it went. It's like he's got a magic wand for financial paperwork. He kept us informed and laughing. I drove the extra hour after a friend had told me about her amazing experience and they were worth the extra drive. First time I was at a dealership and did not feel pressured or like I was being swindled! More
by nancymogy
Employees Worked With
don, rocky
October 16, 2023
Thanks so much Brett Ikari for your help with purchasing of my new 2023 Subaru Forester. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to m of my new 2023 Subaru Forester. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work! More
by Truong
Employees Worked With
Brett Ikari
August 28, 2023
Nice and professional family owned dealership. No pressure from my salesman Rocky. He lived up to his recommendation 100%. I absolutely love my Forester!!! Thank you for the opportunity to share No pressure from my salesman Rocky. He lived up to his recommendation 100%. I absolutely love my Forester!!! Thank you for the opportunity to share my thoughts. More
by Susan
Employees Worked With
Rocky
May 19, 2023
Kept getting more and more “ recommendations” for services that I didn’t want. Had to use my key fob to find my own car. No car wash, and didn’t fix plastic part under the car. services that I didn’t want. Had to use my key fob to find my own car. No car wash, and didn’t fix plastic part under the car. More
by mwarren139
Employees Worked With
Nope
February 28, 2023
SHADY & UNPROFESSIONAL! ! I was quoted $489.00 for a side mirror and 1 hr. to install. 1 1/2 hrs. Later Marine (service rep.) Told me bad news "it's going to cost $1,100.00. ! I was quoted $489.00 for a side mirror and 1 hr. to install. 1 1/2 hrs. Later Marine (service rep.) Told me bad news "it's going to cost $1,100.00. WHY? they only ordered only part of the mirror. Then the part they had in stock was broken, now they have to go to San Bernardino to get the part (another hr.) Marine then told me "they got the part and are installing it" then she came & told me the good news...IT'S DONE! SHE IS GOING TO GET THE PAPERWORK TOGETHER and I will be good to go. 45 min later the information guy called my name & said he was helping Marine, she had gone out to lunch?! having to get paperwork together was B.S. it's all computers so print it. Common Curtisy would have been to hand me the bill & apologize for my 1 hour job turning into a 5 hour job. I won't be back!! More
by Jodi4jdrd
Employees Worked With
Marine
