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Stykemain Chevrolet

Paulding, OH

Overview
Employees
Reviews
Vehicles
4.7
1,221 Reviews
Stykemain Chevrolet in Paulding Ohio is your premier Chevy dealership, near Fort Wayne, IN, Defiance, Toledo and the surrounding areas. NW Ohio and NE Indiana Chevrolet drivers, we strive to make your new car, truck, or SUV purchase a pleasant experience, just as we have for decades. We are a preferred northwest auto dealer and we accomplished that by providing new Chevrolet cars, suvs & trucks for sale and great service to local and surrounding area Chevrolet customers. The showroom at Stykemain Chevrolet of Paulding is open six days a week to serve local as well as surrounding area Chevrolet drivers. View our hours and directions page to find the fastest route from Fort Wayne, IN, Toledo, OH & beyond to Stykemain Chevrolet in Paulding, Ohio. We offer frequent car deals and discount to Paulding and Defiance Chevrolet drivers. Visit our dealership in Paulding, OH to check out our latest specials available!
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1255 N Williams St

Paulding, OH

45879

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Showing 1,221 reviews

November 15, 2024

I have experienced nothing but poor communication, customer service, and conflict resolution from the employees and Stykemain Chevrolet. I will never spend another dime at this facility and will recom More

by jkb7389
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Renollet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Stykemain Chevrolet responded

Hello. Thank you for the review. We are truly sorry you feel this way. We would like to take the time to explain what happened so everyone is aware, since your review offered no explanation. First, we admit our service department made a small mistake. The issue you had with your service visit was our fault. And we told you that. We came and picked your vehicle up from your place of employment, both times. You never had to actually come to the dealership. We corrected our mistake immediately and the issue was resolved in 1 day. Because of this, we offered you a complimentary oil change and tire rotation valued at $80 and you declined. Instead you demanded a "inconvenience fee", which we declined. You spoke to Brock and Jesse (Jesse called you moments after you left him a message on his office phone and offered you the oil change and rotation). We did everything possible to correct and compensate for our admitted mistake. After we corrected our mistake, someone that you know or are related to started calling and texting (harassing) one of our sales staff at home after hours.... at night. I asked you, while talking to you on the phone, to make sure that this stops, as the sales person had nothing to do with the issue. In short, we made a small mistake. We corrected the mistake quickly, and also attempted to compensate you for your inconvenience. You declined, while also having someone you know (that person is a local business owner) that has one of our staffs cell number, harass him at home after hours. And now, you left an unsatisfactory review after everything was resolved quickly. There was nothing more that we could do to make you happy and this is where we left it. Again, we are truly sorry for the mistake and hope we have a chance to earn your business in the future. Thank you

October 28, 2024

Made the process as fast and as easy as possible, very friendly staff in every department. More

by price.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Renollet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Okuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay D- sales
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Oct 28, 2024 -

Stykemain Chevrolet responded

Thanks for the 5 STAR REVIEW!

October 27, 2024

Jay Dachenhaus is a very professional and knowledgeable salesperson. I would defiantly deal with Jay again. More

by bob.clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dachenhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Schlatter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Stykemain Chevrolet responded

thanks "Jay's Buddy Bob"! We appreciate the 5 star review! Let us know if you need anything else in the future!

October 23, 2024

Jesse was very quick at getting me what I wanted and got me within my price range. He was very good to work with. More

by 1holliehahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Dachenhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Schlatter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Stykemain Chevrolet responded

Thank you for the 5 STAR REVIEW!! We take pride in our business and are very grateful you choose us once again to purchase your new Traverse! Thanks again!

October 12, 2024

Service was completed as scheduled and I also got a great car wash. Brock was very helpful with a billing question. More

by gene.olwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Stykemain Chevrolet responded

Glad we could help Gene! We appreciate your continued business!

October 11, 2024

This dealership provides gray service for my vehicle. I have never been pressured to do work that I didn’t want. More

by lrf_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Stykemain Chevrolet responded

We appreciate the 5 Star review! Here at Stykemain we take pride in being transparent whether it be in our Service, Sales, or Collision departments. There is nothing better than customers leaving here happy/satisfied with the way they are treated. We are certainly happy you feel the way you described in your excellent review of our Service Department. If you need anything in the future, Please don't hesitate to give Madison a call! Thanks again!

October 10, 2024

Love Stykemain Chevrolet, everyone is so helpful. Always enjoy my visits there and the salesman are the best. More

by rcoble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dachenhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Renollet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Schlatter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
ReAnne White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Stykemain Chevrolet responded

Thank you so much for the kind words. We are happy you are happy!

October 04, 2024

Service was done as scheduled and informed on all that was done with my vehicle. More

by gene.olwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Stykemain Chevrolet responded

Thank you so much Mr. Olwin! We appreciate your loyalty to Stykemain Chevrolet over the years!

September 26, 2024

brought my canyon in for some software problems and Brock fixed it very quickly and I was on my way and have had no trouble since. Thanks Brock!!!! More

by rjsteff41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 25, 2024

Stockman's is a clean friendly environment really enjoyed dealing with Jay and Bubba All the staff seemed like they were friendly More

by jefflands
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dachenhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Renollet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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