Madison Kesler

They have no clue what us going on. Total waste of out time. Drove almost an hour to drop the truck off. They didn't even put our appointment in their computer. They said they'd try to Total waste of out time. Drove almost an hour to drop the truck off. They didn't even put our appointment in their computer. They said they'd try to fit it in. They did. But no clue what they even did. Because they didn't even change the glow plug that they were supposed to. Hopefully they actually did the recall on the block heater. Definitely not going back . More

by MRBIGBUCK Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! ! Staff overall very friendly!! Definitely would use their service again in the future... ! Staff overall very friendly!! Definitely would use their service again in the future... More

by rgraves_1 Verified Customer Verified Customer

Helpful 0

Report | Print

Great, great, great, great, great, great, great, great, great, great, great. great, great, great, great. great, great, great. great, great, great, great. More

by dputt7 Verified Customer Verified Customer

Helpful 0

Report | Print

The staff is knowledgeable and friendly. I appreciate the fact that they are prompt and ready for my vehicle when it's scheduled for service. I appreciate the fact that they are prompt and ready for my vehicle when it's scheduled for service. More

by senohpoxas Verified Customer Verified Customer

Helpful 0

Report | Print

The dealershipo is fine, however I am disappointed that the company does not stand behind their product. 83,000 miles on a 2020 Silverrado and I had to pay over $,6000 in repairs to the engine. Unaccep the company does not stand behind their product. 83,000 miles on a 2020 Silverrado and I had to pay over $,6000 in repairs to the engine. Unacceptable and Chevy should be embarrassed. But the dealership and the personal that work there are wonderful Please feel free to contact if if questions. 419-786-9351 Respectfully Larry Pressler More

by larryp0 Verified Customer Verified Customer

Helpful 0

Report | Print

Madison was very friendly professional and helpful. She greeted me when I walked in and hd my work order pulled up quickly. I had no issue checking in and retrieving my car. She is a credit tot he deal She greeted me when I walked in and hd my work order pulled up quickly. I had no issue checking in and retrieving my car. She is a credit tot he dealership and should be encouraged to continue her already good customer service skills. More

by jbowers2 Verified Customer Verified Customer

Helpful 0

Report | Print

I always enjoy the friendliness and quickness of the staff when my Vehicle is being worked on. staff when my Vehicle is being worked on. More

by azipfel Verified Customer Verified Customer

Helpful 0

Report | Print

The people are friendly and helpful. Ben does a great job on my car. Very helpful. Ben does a great job on my car. Very helpful. More

by mparsons19 Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience! They did exactly what I needed and I didn’t feel pressured to do anything else. They did exactly what I needed and I didn’t feel pressured to do anything else. More

by weston.minic Verified Customer Verified Customer

Helpful 0

Report | Print

Would have given 5's but when I had the diagnostic done my oil percentage was reset to 100%, they were supposed to put a sticker in my window to let me know when my oil needs changed. I have no clue when m my oil percentage was reset to 100%, they were supposed to put a sticker in my window to let me know when my oil needs changed. I have no clue when my oil is going to need to be changed because I have nothing to go by. More

by Cddrake79 Verified Customer Verified Customer

Helpful 0

Report | Print