Stokes Volkswagen

Excellent Customer Service I would strongly recommend Stokes VW of Charleston. My car buying experience was hassle free, and everyone their is very helpful and friendly. Overall I would strongly recommend Stokes VW of Charleston. My car buying experience was hassle free, and everyone their is very helpful and friendly. Overall great experience. More

Great Experience Jason was great to deal with, he told me he had a car for me but it wasn't at the dealership. Jason told me he would bring the car to me first thing Jason was great to deal with, he told me he had a car for me but it wasn't at the dealership. Jason told me he would bring the car to me first thing Monday . He call at 8:30 and said he was on the way. The car was just what he said it was. We bought the car and very happy with the deal we got. More

Best Car Buying Experience Ever I sure am glad I decided to buy my new car from Stokes. In fact, all three cars I own have been purchased from Stokes. What made this car buying exp I sure am glad I decided to buy my new car from Stokes. In fact, all three cars I own have been purchased from Stokes. What made this car buying experience so outstanding was the the sales person I worked with. Jason Kelsey is without a doubt the friendliest and most knowledgeable sales representative I've ever had the pleasure of dealing with. He certainly knew his business and when he wanted to clarify something he didn't try and give me erroneaous information just to sell a vehicle. I will definitely deal with Jason in the future. I think he has integrity and outstanding core values. When I left Stokes I was so happy about my new car and more importantly, I was thrilled with the car buying experience. More

Great Experience Jason Kelsey was great to work with and he provided great customer service until I drove off of the lot. He even had my car washed twice because it h Jason Kelsey was great to work with and he provided great customer service until I drove off of the lot. He even had my car washed twice because it had water marks on it. He was friendly and rolled out the red carpet for me! More

Great experience with the sales dept Jason in the sales dept was great to work with. He got me a better price than the local competitor and was great dealing with my dad :). However, I c Jason in the sales dept was great to work with. He got me a better price than the local competitor and was great dealing with my dad :). However, I cannot say the same thing about the service dept. When I bought the car the front tire was nearly flat. I was assured by the service dept that it just needed air. 1 week later my tire light comes on and I put air in it just for it to continue to go flat. I brought it to the stokes service dept 2 weeks before my 30 day appt. Just for them to put air in it and turn off the light. Thanks but I could do that with a slow leak. Today on my 30 day inspection they found that the valve stem was leaking. So why was this not found before I drove it off the lot? I recommend working with Jason. But remember to be pushy with the service dept. More

Genuine Service I found myself on a Nerve-racking hunt for a new car earlier this year. I visited a ton of dealerships but always found myself coming back to Stokes V I found myself on a Nerve-racking hunt for a new car earlier this year. I visited a ton of dealerships but always found myself coming back to Stokes Volkswagen because I found their patience to be very comforting and reassuring. I really appreciated the time that the team took with me to make sure I got into the right car. With the help of the dealerships manager, salesman Kris Mack and their dedication, I found the car that suited me the best. I purchased a brand new VW Jetta and felt great about my purchase at the end of my two month car hunt. I would recommend this dealership to anyone looking for a new car because they have taken great care of me since I drove into the lot the first time out of probably 10 visits before making my decision. More

quick friendly service! Had no appointment but it did not matter car got fixed and runs greats!! Brad was friendly and informative as was tom. definitely recommend stokes vw Had no appointment but it did not matter car got fixed and runs greats!! Brad was friendly and informative as was tom. definitely recommend stokes vw More