Stokes Honda North
North Charleston, SC
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507 Reviews of Stokes Honda North
Considering this was the 5th car our family has purchased from your dealership...that says alot all by itself. I came to Honda just to get an oil change on my Accord that i had previously purchased thru Sto from your dealership...that says alot all by itself. I came to Honda just to get an oil change on my Accord that i had previously purchased thru Stokes and left with a 2009 Jeep Liberty...i felt i was treated fairly and got a good deal on the trade in/value of my Accord and my new Jeep. I will continue doing business with Stokes and would deff recommend them to other family and friends...I also realize Shawn is relatively new to the dealership but i will say he was great to work with considering i am not an easy person to get along with...he held up like a champ!! More
I had several damages including side window breakage and scratches on seat surface. A service person took a look at damages, gave me a cost estimation and asked me if I wanted to order parts. I said yes and scratches on seat surface. A service person took a look at damages, gave me a cost estimation and asked me if I wanted to order parts. I said yes and please call me to arrange a repair appointment once parts would arrive because it was very inconvenient for me to have a car without a window. She said she would call but no one call me. I called service department, explained what happened, then I was informed parts had already arrived and made a repair appointment. I went service department for repairs and a window was installed. However, it was advised that scratches should be treated by a fabricator, who was not there at that time, and need another repair appointment and one more visit for repair. I don’t think they are professional at all. More
On my trip to Charleston my vehicle broke down and I was in need of a new car. I was interested in the Honda Fit due to its excellent ratings. Danny Kaye was very pleasant, provided me with extensive info in need of a new car. I was interested in the Honda Fit due to its excellent ratings. Danny Kaye was very pleasant, provided me with extensive information and was willing to work with me on the pricing. It is essential to have that kind of professionalism when in a bind. We have family and friends in Charleston and recommend that they work with our sales consultant and the Stokes Honda North Dealership when they are in need of a new vehicle. We also had our windows tinted a few days later and the service was excellent as well. Danny Kaye asked if there were any further questions after driving the car for a few days. Thank you so much! Cheri B. Kenney More
I brought my Honda in for an oil change and to check the TPMS( the light has been on for a few weeks). The oil change went well, nitrogen was topped off on the tires that needed it but the TPMS light was s TPMS( the light has been on for a few weeks). The oil change went well, nitrogen was topped off on the tires that needed it but the TPMS light was still on when I got in my car. I parked and went back to Frankie to let her know that the light was still on and she said I need to drive at least 20mph for the light to go off. She said I could bring it back if the light did'nt go off. The light did not go off even after driving 20-50mph. By this time I was ready to go and did'nt want to wait AGAIN for a problem that I asked to be fixed when I got there to begin with. I'll have to come on my next day off to get that. More
My puchasing experience with Shawn was excellent. He displayed a calm and professional demeanor the entire time. He did state he was a rather new employee. It is my opinion that he will continue to be displayed a calm and professional demeanor the entire time. He did state he was a rather new employee. It is my opinion that he will continue to be an exceptional employee for Stokes. Thank you, Diana Pederson More
Service was exceptional, people were friendly and willing to work with us on cost and choice of vehicle. there was no pressure. would have liked to see more availability of vehicles but did end up with one t to work with us on cost and choice of vehicle. there was no pressure. would have liked to see more availability of vehicles but did end up with one that completely suited our needs.options were well explained. More
Everyone was very friendly and listened to my needs. The trading of my old car and buying a new one went smoothly. Thanks to everyone the deal was made and I am now driving my new Honda Accord. I plan on trading of my old car and buying a new one went smoothly. Thanks to everyone the deal was made and I am now driving my new Honda Accord. I plan on driving this car and using the Stokes Honda Dealership for service for a long time. More
J.D was a great guy. He was very knowledgeable and personable. The dealership as a whole went above and beyond our expectations to make sure we were happy and that we got what we wanted. I will defini personable. The dealership as a whole went above and beyond our expectations to make sure we were happy and that we got what we wanted. I will definitely recommend this dealership and staff. Without a doubt, my next car purchase will be at Stokes Honda North. More
The Salesman (Scott Stirling) couldn't have been kinder or more patient and thorough in his dealings with me. I'm sure I asked an excessive amount of repeated and detailed questions over the course of over or more patient and thorough in his dealings with me. I'm sure I asked an excessive amount of repeated and detailed questions over the course of over twenty phone calls and numerous visits. Mr. Stirling took a lot of time to answer the questions and make sure I understood the quality and value of the car. Mr. Stirling even took my phone calls after working hours and on his day off. Regardless of when I called, he was always attentive and kind. It should be pointed out that I was leaning heavily towards purchasing an Audi; but Scott explained the reputation, reliability and quality that follows all Hondas. Mr. Stirling went on to explain the integrity of Stokes Honda and his gratitude at all they'd done for him throughout his career. He repeatedly assured me that they would stand behind the vehicle and that I'd never regret the decision to go with his dealership. My feeling, now that I'm the owner of a Honda Cross-tour, is that I've received an excellent vehicle of excellent quality. I look forward to many years with my purchase. If you have any questions or would like to discuss this further, please feel free to call my cell phone (843) 906-9883. Again, I can't say enough about Mr. Stirling's kindness and thoughtfulness. More
Tony and Gary were great but I have a major problem with the office that cuts the checks to pay off the titles. I signed my paperwork on the 20th of April, they had the quote and it was only good until the the office that cuts the checks to pay off the titles. I signed my paperwork on the 20th of April, they had the quote and it was only good until the 24th of April. I contacted them repeatly about having this paid because the company kept calling me. They didn't get it paid until the 28th of April, costing me to lose almost 700 dollars. I believe that I should be able to get my money for that. I would of had it paid off before and it not of cost me that much were the company didn't. I have called and left messages and no one has called me back. I also got a 2003 Ford Mustang through Stokes and today May 4, 2011 it breaks down and when we take it to the repair shop we are informed that the vehicle had this problem long before we got it and now I have to put out another 2500.00 dollars to replace the parts. And we haven't even made the first payments yet. I love my car but I am about ready to return it and tell you to stick it up your xxx and go buy from Hendrick Honda or another dealership. I will never buy from Stokes again after all of this and will never recommend someone else go buy from there either. More