Stockton Hyundai
Stockton, CA
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972 Reviews of Stockton Hyundai
Bike ride to a new vehicle They made it work, we gave our parameters and what we wanted and they got it done. We road in on our bikes and Al even drove the bikes back to our pla They made it work, we gave our parameters and what we wanted and they got it done. We road in on our bikes and Al even drove the bikes back to our place. We weren't going to buy unless they could do everything we needed. More
I LOVE my Car!!! I bought my brand new 2015 Hyundai Sonata just over one week ago, and I have said no less than a dozen times that I love my car in the interim. Once w I bought my brand new 2015 Hyundai Sonata just over one week ago, and I have said no less than a dozen times that I love my car in the interim. Once we found exactly what I wanted/needed, determined my budget and worked out a price agreeable to both parties...the process was smooth and stress free. I'd recommend my salesman Sonny and the GM Joey to anyone. They were professional, personable and just plain nice. They made it an enjoyable experience. Even the paperwork/contract signing...so many pages...was fun (that guy was awesome)! It would be my pleasure to recommend Stockton Hyundai to friends and family alike. My mom was so impressed she made her famous homemade lasagna and brought it to them. Thank you Stockton Hyundai...and Merry Christmas! More
Brand new car with a brand new attitude I love Hyundai and all their staff with their professionalism in there great pricing. Miguel need to get a raise he did a splendid job great personali I love Hyundai and all their staff with their professionalism in there great pricing. Miguel need to get a raise he did a splendid job great personality More
HORRIFIC My salesman stated the car I purchased came with a $5000.00 rebate. All purchase documents stated $5000.00 rebate signed off by sales mgr and GM. Thr My salesman stated the car I purchased came with a $5000.00 rebate. All purchase documents stated $5000.00 rebate signed off by sales mgr and GM. Three days after purchased received phone call from dealership stating there was a mistake with the rebate. A $3,000.00 error. That the contract was no longer valid and I needed to pay the $3000.00 or return the car. The next day I called to speak with the GM was given the sale mgr who stated that he did not know anything about the rebate problem that he would go pull my file and return my call within 30 minutes. He never called back. Later the same day the salesman called to see how I liked the car. I advised him that I was not sure if I had a car or not and relayed the rebate issue. He said he knew nothing about it and would find out and call me back. The next day I have an email from the GM thanking me for my car purchase. I called the GM he was not available left a message to return my call. He never did. I responded to this email and requested that he call me. He never did. About 30 minutes from the time I sent the email, the salesman called to say everything was fine with the rebate issue. My car was to be financed with my Credit Union. I kept checking with them to see if they had received the loan documents. By day 16 of the car purchase my Credit Union had still not received any loan documents. I received in the mail a notice that my loan is through Ally. This dealership verbally assured me and in writing that my loan would be with my Credit Union. I am EXTREMELY UPSET this dealership has lied and placed my car loan with someone I did not authorize or request. Tried to exhort an additional $3,000.00 - never would return my calls. I have no idea what the loan documents are with Ally. I prepaid for the service maintenance ($1595.00) which now I wish I had not because it is nonrefundable and I will have to take my car there to be serviced. I have emailed the Regional Manager Nicole Felix detailing my HORRIFIC and EXTREMELY UPSETTING experience asking for her assistance. More
Professional and Offered Great Price Stockton Hyundai was great for me knowing what I wanted more or less before I went. They presented me with alternatives to what I went in looking for Stockton Hyundai was great for me knowing what I wanted more or less before I went. They presented me with alternatives to what I went in looking for, but did not shove them down my throat or become overly aggressive. They were quick and informative during the entire process. More
Enthusiastic, yet relaxed. The staff at Stockton Hyundai were enthusiastic from the beginning of my visit and made every effort to let me know they valued my business. For examp The staff at Stockton Hyundai were enthusiastic from the beginning of my visit and made every effort to let me know they valued my business. For example, they made sure the twst-drive vehicle was one which matched my exact specifications. The price negotiation process seemed efficient and not unduly stressful. I appreciated the treatment I received. More
Average Customer service poor, purchased new car, had dust on seats, asked them to clean it, even tipped $10 to the cleaning guy - but no still had dust on th Customer service poor, purchased new car, had dust on seats, asked them to clean it, even tipped $10 to the cleaning guy - but no still had dust on the seats. Was embarrassed to show the NEW car to the family!!! More
Very smooth experience The guys at Stockton Hyundai are generally always professional with me. If I have any problems or questions, they are prompt to respond appropriately The guys at Stockton Hyundai are generally always professional with me. If I have any problems or questions, they are prompt to respond appropriately. Overall I would buy again from Stockton Hyundai. More
Unsatisfied Customer service was not good too long of a weight even after buying and living my car @ dealer the work was not done properly @ time of pickup Unsa Customer service was not good too long of a weight even after buying and living my car @ dealer the work was not done properly @ time of pickup Unsatisfied More
Great buying experience! I came expecting to be there a few hours and was there five hours, any car buying experience, unless you have cash, takes time. It was a positive expe I came expecting to be there a few hours and was there five hours, any car buying experience, unless you have cash, takes time. It was a positive experience though! More