Stockton Hyundai

Unbelievable! I have never been so disappointed like I was yesterday. I went in for an oil change which when I bought the car from Tracy Hyundai was told free oil I have never been so disappointed like I was yesterday. I went in for an oil change which when I bought the car from Tracy Hyundai was told free oil changes for the life of the loan. Well I found out yesterday that it was for 3 years only. So I call Tracy Hyundai to question this snd was told I was given wrong information when I purchased the vehicle. So I’m stuck for the oil change $105. I also took in my 3 key fobs to have batteries changed and and one programmed to the car which Tracy Hyundai apparently never did. And a free car wash. So arriving at 9:30 for my 10:00 appointment. Was told to come back at noon car will be finished. Was dropped off at 12:15 to pick up my car. That’s when the real B.S started. I sat in the waiting room and was told that none of my key fobs were any good. They would not program to the car. They must have been programmed to another car before? I replied that 2 came with the car and we purchased another one in case of loss. Well was told they were not repairable, which is odd since the 2 worked before coming in. All they needed to do was replace the batteries which we supplied. BUT I can replace the 2 that were working before arriving there for $435 each! I declined. It just seemed odd. So after sitting there for another hour I questioned about how ready my car was, almost. So I stood up and looked out and my car had been parked there for awhile at least 45 minutes! So I asked the person helping me about it oh It’s ready just now which was xx! I saw it there earlier. We go to my car and I said was it washed and was told oh apparently not. He said we’ll wash it right now. Another hour and 15 minutes go by and my car is done. We go out and the condition of my car is worse. I snatched my keys and left washing it at home because the windows are filthy. Anyways at home the key fob thing was still bugging us so we open them up and they weren’t working because they put the batteries in upside down! They almost had a sale of 2 keyfobs! Was that the plan? Will I ever return there or refer them ? xxxx NO! More

Really good experience very helpful friendly honest. I Would definitely recommend to my friends and family I Would definitely recommend to my friends and family More

Great service and pricing. Good people working in the front. Scheduling is easy. Complimentary car wash Good people working in the front. Scheduling is easy. Complimentary car wash More

Chis was amazing! Very fast worker! Loved the experience and how he worked with my husband and I! Very fast worker! Loved the experience and how he worked with my husband and I! More

Love this dealership! Always does a great job on my car! Definitely recommend them! 👌 Won't take my car anywhere else! Always does a great job on my car! Definitely recommend them! 👌 Won't take my car anywhere else! More

Prompt and direct answers about model and price got us to a deal quickly. Well done! a deal quickly. Well done! More

Very nice and they take care my car professionally. Your service was very helpful and stress free. Your service was very helpful and stress free. More

I just recently purchased a new car (Tucson) that I’am extremely happy with! The experience Was no pressure !! The help I received from Carlos was the best !! He was so knowledgeable, every question I extremely happy with! The experience Was no pressure !! The help I received from Carlos was the best !! He was so knowledgeable, every question I had was answered, honestly I couldn’t be more pleased with my experience at Stockton Hyundai!! Thank you Carlos !!! More

This dealership is very authentic! The sales people are very knowledgeable, kind and make car shopping peaceful. We will be buying our future vehicles from them. Please give them a sh The sales people are very knowledgeable, kind and make car shopping peaceful. We will be buying our future vehicles from them. Please give them a shot! More

Gabrielle was very attentive and updated me. Kept me informed about the status of my vehicle Kept me informed about the status of my vehicle More