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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.5
201 Reviews

201 Reviews of Stivers Ford of Birmingham - Service Center

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January 16, 2025

Great advice during my service to keep my truck maintained. Thank you to my service manager! More

by DCOMPTON323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Im still experiencing non-standard function from my cabin heating: the fan is 'on high' or 'off'. No in-between, The blower was supposed to be repaired. The tailgate repair sticks, I have to hit the handle t More

by twb01_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Joey was the best! We will definitely recommend him and the dealership to anyone looking for a car. He was honest, trustworthy, and helped with all the check lists. More

by JBCHAMBERS24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

The service rep I work with, Brandon, is the best. He lets me know what’s going on and does everything he can to make my experience great. More

by ashley.shari
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
January 16, 2025

Service department is great! Attentive and keeps you up to date. The fact that they will pick up your vehicle is icing on the cake. Our Ford has been less than perfect and I’m More

by wr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
January 16, 2025

Everyone was great. Received a loaner car it was great with no problem. Thanks a lot More

by yvowhite56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

It was my first time going there and the process was quick .. employees are very respectful More

by Rickogray101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

We were very impressed by the service management and mechanics. They were very easy to deal with and would do so again. I would recommend anyone to use them. More

by dprice1041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The staff at the dealership is very courteous, kind, and knowledgeable. They pay attention to the customers and try to make them comfortable while you wait for your vehicle. I have had not one bad experienc More

by MILLICENTWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Caitlyn was my advisor and she did an amazing job of keeping me updated and not confused on what I needed! The best! More

by ARITHOMP20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn
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5
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