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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.5
198 Reviews

198 Reviews of Stivers Ford of Birmingham - Service Center

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January 17, 2025

Where do I begin. The original issue with the car was never repaired eben tho it was still present to me. But in the meantime during the three times I took it in the c More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Always the best working with Danielle , always goes above and beyond. Always the absolute best customer service! More

by LJPUG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle in service dept
January 17, 2025

great service Hot coffee and clean bathrooms Hot Chicks running around everywhere clean bathrooms and showroom More

by jwain0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Blake Lawson did a great job. He was pleasant,courteous, and professional. Would use him again. More

by CTR1433
Recommend Dealer
Yes
Employees Worked With
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

It was an Easy check in. Quick and courteous service. They even wash my car when finished. More

by Ferrell.yolanda39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Very good customer service. Timely services. Representative keeps you well informed of what's happening with your vehicle. More

by sugarshell1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name. Forgot
January 16, 2025

I have completed this survey before please revisit and see if you have received it okay that's my 15 words More

by MILLICENTWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Great advice during my service to keep my truck maintained. Thank you to my service manager! More

by DCOMPTON323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Im still experiencing non-standard function from my cabin heating: the fan is 'on high' or 'off'. No in-between, The blower was supposed to be repaired. The tailgate repair sticks, I have to hit the handle t More

by twb01_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Joey was the best! We will definitely recommend him and the dealership to anyone looking for a car. He was honest, trustworthy, and helped with all the check lists. More

by JBCHAMBERS24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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