Stivers Ford of Birmingham - Service Center

Service Department is the Worst I have ever Dealt With . My Truck I Purchased from Sivers was in There Shop for 12 months .xxxx poor Sevice My Truck I Purchased from Sivers was in There Shop for 12 months .xxxx poor Sevice More

We found them to be very efficient. They made the car buying process very easy. They made the car buying process very easy. More

Waited 2 hours to get a weather shield replaced. 4 screws. People coming in after me were getting full oil changes and other work and leaving before my truck was ever brought in the bay. Service tec 4 screws. People coming in after me were getting full oil changes and other work and leaving before my truck was ever brought in the bay. Service tech never gave an update. I had to ask him and all he would say is “ they will get to it when they can”. I had been in the day before and had to wait for the part. Set it up to return the next morning and was treated like I had just walked in about the inquiring about the shield. Took an hour to determine extended warranty would not cover it. More

I was told by the parts manager that she was going to make it right about my truck after they fixed the wrong thing on my truck and me paying $1170 dollars for the wrong parts Then wanted to charge me a make it right about my truck after they fixed the wrong thing on my truck and me paying $1170 dollars for the wrong parts Then wanted to charge me another $1200 dollars for the part that was supposed to be fixed the first time. All I wanted was my truck to be fixed. That’s all thanks for me loosing money she More

Quick service and very friendly staff are hallmarks of Stivers Ford-Birmingham. I was told to expect a half day of repair time, but in 2 hours I was driving away. Stivers Ford-Birmingham. I was told to expect a half day of repair time, but in 2 hours I was driving away. More

It is always a great experience! ! Setvice has always made me feel taken care of. ! Setvice has always made me feel taken care of. More

Service Manager was available fix my outside lock controlling passcode since purchasing vehicle from the dealership controlling passcode since purchasing vehicle from the dealership More

Adarius was very professional and listed to my concerns. He took great care of me. I’ll be back! He took great care of me. I’ll be back! More

The experience was great. Cassandra was polite and helpful. I plan to use your dealership in the future. Cassandra was polite and helpful. I plan to use your dealership in the future. More

The dealership was respectful and honest! I felt comfortable that I got a good deal! Blake and James help me out a lot! I felt comfortable that I got a good deal! Blake and James help me out a lot! More