Stivers Ford of Birmingham - Service Center

Fast friendly service. Used the mobile service this time. Tech, Katie was on time and super efficient. Great price and I didn’t even have to leave my house! Used the mobile service this time. Tech, Katie was on time and super efficient. Great price and I didn’t even have to leave my house! More

The bedliner looks great. It was done in a timely manner and we were informed when to pick it up. Everything worked out perfect thank you It was done in a timely manner and we were informed when to pick it up. Everything worked out perfect thank you More

Loved working with Keenan. The service department is very helpful and friendly. In purchasing we had to do the “dance” over the price/trade in value but I felt like when all The service department is very helpful and friendly. In purchasing we had to do the “dance” over the price/trade in value but I felt like when all the dust settled it was fair. More

Fast and courteous, when the associate did arrive he was professional thorough and completed the oil change within 20-30 mins professional thorough and completed the oil change within 20-30 mins More

This is my favorite dealership, not that I had one before. They have the good people and do the good job. before. They have the good people and do the good job. More

Organized, good communication, kind, customer service friendly They handle everything you need and are nice enough to answer questions friendly They handle everything you need and are nice enough to answer questions More

Very efficient process and streamline buying experience. I would recommend giving Ethan Armistead and Asher a pay raise for representing Stivers in the exceptional way they do. I would recommend giving Ethan Armistead and Asher a pay raise for representing Stivers in the exceptional way they do. More

Everyone was very nice… i liked the new dealership location… But was not happy about the bill I the bill when I brought in my 2014 Ford reporting that the rear backup camera didn't work I was told tha location… But was not happy about the bill I the bill when I brought in my 2014 Ford reporting that the rear backup camera didn't work I was told that there would be a $258 diagnostic service… Was called later in the afternoon to be advised that the diagnostics had showed that the rear back up camera didn't work didn't know what the problem was but for $900 they would replace everything and hopefully that would fix it... doesn't seem right at the customer should be required to pay that amount of money to confirm the reason the vehicle was brought to the shop... I'm going to try the YouTube fix of replacing the camera myself for less than 100, check fuses… And electrical connections… Apparently that wasn't done by the service dept... and shouldn't have cost $900 to do that.. thank you for allowing me to reply… Jeff standridge More

The dealership left me stranded at work without prior notice of there not being a driver to bring my car back to me after service. I had to spend $20 on Uber. notice of there not being a driver to bring my car back to me after service. I had to spend $20 on Uber. More

I was seen within 5 minutes of my appointment time. Brandon made me feel like it was his priority to see that I was taken care of and satisfied with the service I received. Brandon made me feel like it was his priority to see that I was taken care of and satisfied with the service I received. More