Stivers Ford of Birmingham

I think the dealership was the best deal I ever been too they treated me great and I would love to buy a vehicle from them in the future they treated me great and I would love to buy a vehicle from them in the future More

Mr.Kelly Blackwell General Sales Manager, Ms. Autumn Houser and Mr. Cody Banks did an amazing job putting us in our new Ford Explorer... Couldn't have ask for better service ... I highly recommend Sti Houser and Mr. Cody Banks did an amazing job putting us in our new Ford Explorer... Couldn't have ask for better service ... I highly recommend Stiver Ford in Birmingham... Great people !!! More

Dropped brand new vehicle off on our way out of town on Monday at request of our salesman to have roof rails and trailer hitch mounted (all part of the purchase two weeks before). We told them we we be co Monday at request of our salesman to have roof rails and trailer hitch mounted (all part of the purchase two weeks before). We told them we we be coming back through to pick up the following Sunday. Danielle in service said no problem and she would leave vehicle out front with key fob locked inside since they would be closed and I had the spare. After the frustration of going out of route to get to dealership, we couldn’t find the vehicle out front as promised. We finally found it behind the service department with the roof rails PARTIALLY installed. We contacted our salesman who apologized profusely and promised he would take care of it on Monday. We were contacted on Monday and were told they would deliver the car to our home in Tuscaloosa at 4:00pm. It finally arrived at 7:45pm. I understand things can happen to delay service, but a simple phone call to notify us of the delay is the LEAST Danielle could have done. I do NOT recommend this service department. More

Went in for a recall and got back problems still not fixed waiting on them to pick up car again fixed waiting on them to pick up car again More

Fast, friendly, clean, good coffee, comfortable, spacious, convenient, and they offered to wash my car. spacious, convenient, and they offered to wash my car. More

Bob Haines has taken good care of me for a number of years! Entire staff at Stivers friendly and helpful! Great service! years! Entire staff at Stivers friendly and helpful! Great service! More

Stivers Ford has always taken care of my vehicle needs, whether it is a great deal on a new vehicle or providing excellent service when needed. whether it is a great deal on a new vehicle or providing excellent service when needed. More

I would recommend Blake Lawson to everyone. He worked with me for over a month. He worked with me for over a month. More

As a new customer living 30 miles from the dealership I was frustrated that it took 2 months to correct 3 issues I had with my Blue Certified Preowned Vehicle purchased from Stivers after a "139 Point Insp was frustrated that it took 2 months to correct 3 issues I had with my Blue Certified Preowned Vehicle purchased from Stivers after a "139 Point Inspection" prior to purchase. Brandon Munday was always very polite but ineffective in listening to what I told him. Six weeks into the ordeal he asked me where I bought the vehicle! I made at least 4 trips to the dealership, spent $160 in rental car fees that the warranty claimed were also covered. Jonathan, the service manager told me he would personally take care of my case but always turned me over to someone else. The appointments I made to bring in my truck were ignored and I was given empty promises over and over. I will NEVER recommend this dealership to anyone purchasing a vehicle. I made a request to have the General Manger contact me and was ignored. More