Stivers Ford of Birmingham

Car shopping I don’t know a lot about car shopping but Phil (Phil the Deal) Powell made the process very simple for me. He was extremely attentive to my needs. Eve I don’t know a lot about car shopping but Phil (Phil the Deal) Powell made the process very simple for me. He was extremely attentive to my needs. Every detail that I asked for in a vehicle he made sure he found and was very punctual when it came to getting in contact with. The definition of awesome customer service!!!!! Because of him I will be recommending adamson ford to all of my friends. More

Review on sale The process went smoothly, They had my paperwork ready when I got there, I didnt have to wait very long . The salesman had a great sense of humor and The process went smoothly, They had my paperwork ready when I got there, I didnt have to wait very long . The salesman had a great sense of humor and I could tell he bad been a salesman for a number of years. More

Knowledgeable service personnel I bought a Certified Pre Owned 2013 F-150 Lariat from a dealer out of town back in late 2015. It has been a great vehicle to own and had been trouble I bought a Certified Pre Owned 2013 F-150 Lariat from a dealer out of town back in late 2015. It has been a great vehicle to own and had been trouble free for 24 months of ownership. This past January I noticed what I thought was tire whine and decided to have the tires rotated and balanced before a trip to the gulf. On our trip this noise got progressively louder to the point that my wife asked me if we were going to make it home safely. Having retired from working in the heavy duty truck parts business over the past 40 plus years, I recognized this noise sounded like a pinion bearing was going bad in the rear end. I made a few phone calls and asked several people in the truck parts business if they knew of a good reputable Ford dealership that had a good rear end mechanic that they could recommend. Three out of four said Adamson Ford. I knew that Adamson had been around a long time, I used to do business with their parts department many times over the past decade and my former employer bought many vehicles over the past several decades. So I decided to call their service manager Mr George Salter. George suggested that I get the truck in as soon as possible so I carried it on down that afternoon. He had his rear end man ride with me to hear the noise that I was hearing. We didn’t have to go very far and he agreed with my diagnosis of a bad pinion bearing. This was on a Wednesday afternoon, the truck was ready Monday afternoon. I was pleased to hear that the Ford factory warranty would cover the repairs 100%. My service experience was great, everyone seemed to care. I got a follow up call the next morning by a young lady to make sure that I was happy with the service that I had received and if I had any issues or questions. I told her that I did have some questions that I wanted to ask the service manager when I picked up my truck but he was out at the time. This nice young lady said that she would have George call me back in a short time. In less than 30 minutes George called. I asked my questions and thanked him and the company and the employees for all they did to make my Adamson Ford experience a pleasant one. By the way, my truck is quieter now than it was the day I bought it 26 months ago. More

Maintenance (The Works) Was able to checkin early. The drop off/initial paperwork was quick. Dealership provided a driver to provide transportation to work. I was Called Was able to checkin early. The drop off/initial paperwork was quick. Dealership provided a driver to provide transportation to work. I was Called promptly when my truck was ready for pickup. More

Excellent Customer Service Matt HARRIS and Robert were very knowledgeable and accommodating. I felt they were fair on the purchase price and trade in. Look forward to buying fro Matt HARRIS and Robert were very knowledgeable and accommodating. I felt they were fair on the purchase price and trade in. Look forward to buying from them in the future. More

A Good Experience We had a good experience with Adamson Ford. The salesman was knowledgeable and very pleasant. We got such a good deal we bought 2 automobiles! One F15 We had a good experience with Adamson Ford. The salesman was knowledgeable and very pleasant. We got such a good deal we bought 2 automobiles! One F150 truck and an Explorer. This is our second time purchasing a car at Adamson and I highly recommend them. More

Fantastic purchasing experience The entire process was efficient, coupled with exceptional customer service from all team members and departments. The team was focused on my needs a The entire process was efficient, coupled with exceptional customer service from all team members and departments. The team was focused on my needs and finding the right vehicle for the best price. Most importantly-there was no pressure to buy! To the team at Adamson Ford-Thank you More

Warranty cancelled after Bad,Bad,Bad. Extendend warranty was cancelled, but can't get copy to verify. Feels like some shady business. Trust issues with contract signed with t Bad,Bad,Bad. Extendend warranty was cancelled, but can't get copy to verify. Feels like some shady business. Trust issues with contract signed with this dealership. More

Pleased customer I had a good experience with my vehicle purchase. I told them what I wanted and they went above and beyond my expectations. I'm really pleased with my I had a good experience with my vehicle purchase. I told them what I wanted and they went above and beyond my expectations. I'm really pleased with my purchase. More

Perfect Fred was quick with helping us get exactly what we wanted and got everything we asked for. We are so excited and so pleased with everyone at Adamson! Fred was quick with helping us get exactly what we wanted and got everything we asked for. We are so excited and so pleased with everyone at Adamson! More