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Stivers Ford of Birmingham
Birmingham, AL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very courteous at the dealership. Beautiful building. Ford promise keep as usual. Woeked car once over. Beautiful building. Ford promise keep as usual. Woeked car once over. More
They communicated promptly and clearly. Had to investigate the problem and it went through a process, but they diagnosed until the correct issue was identified then solved. Appreciated thei Had to investigate the problem and it went through a process, but they diagnosed until the correct issue was identified then solved. Appreciated their commitment to get it right. More
Excellent service! Adarius Varner was the service Advisor and was very prompt, thorough, and helpful with my questions. I even went back the next day to ask about a par Adarius Varner was the service Advisor and was very prompt, thorough, and helpful with my questions. I even went back the next day to ask about a part and he immediately looked up the information and provided me with the information that I needed. More
Cassandra was attentive and clear. Sparkplugs were requested from my first discussion to be included in the estimate. Unfortunately the “technician” forgot to add them to the internal Sparkplugs were requested from my first discussion to be included in the estimate. Unfortunately the “technician” forgot to add them to the internal order and what was already an expensive service increased by 20%. That was not something I expected nor appreciate. More
Customer service was amazing. Everyone was so attentive and accommodating. The aesthetics were visually appealing Everyone was so attentive and accommodating. The aesthetics were visually appealing More
There was a mistake made, and they quickly fixed it. I don’t expect perfection, but I do like things fixed and that’s what they did. I don’t expect perfection, but I do like things fixed and that’s what they did. More
Cassandra was simply absolutely amazing, she went above and beyond. As I was dealing with a family emergency and well over 1,000 miles from home she sought to make sure my vehicle was repaired as well as and beyond. As I was dealing with a family emergency and well over 1,000 miles from home she sought to make sure my vehicle was repaired as well as being considerate, caring and compassionate. More
The staff was very friendly, they fixed the camera on my car completely free of charge.. THANK YOU!!! car completely free of charge.. THANK YOU!!! More
First impression is how wonderful and helpful your staff are And how clean every space is. I love that you moved to ‘my’ neighborhood so I no longer have to get to town…and love introducing friends t are And how clean every space is. I love that you moved to ‘my’ neighborhood so I no longer have to get to town…and love introducing friends to you! Mr Varner was welcoming and helpful, and a professional in every way. More
Friendly, worked with my schedule. Picked up, serviced and returned my truck when they said they would. Picked up, serviced and returned my truck when they said they would. More