Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stivers Ford of Birmingham
Birmingham, AL
1,503 Reviews
Why Buy Your Next Vehicle from Stivers Ford of Birmingham
For more than a century, drivers have been impressed by the all-around excellence of our models. Our Ford trucks, SUVs, and cars carry on the brand’s tradition by wrapping innovative engineering and advanced features with modern styles. In our large inventory, we always have a diverse selection of the latest models for shoppers to explore. In fact, because of our focus on refreshing the inventory frequently, our customers often can find something that suits them well on their first visit. Rest assured that you will be well supported by our team and enjoy a no-pressure sales experience when you shop at our dealership in the Birmingham area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,503 reviews
January 22, 2026
Well I knew what I wanted when I walked up. No sales approached me I had to seek out Mike Cruz. I told him I was dropped off and was looking at mustangs. He told me to stand by my ride. Well if No sales approached me I had to seek out Mike Cruz. I told him I was dropped off and was looking at mustangs. He told me to stand by my ride. Well if I was dropped off how can I stand by my ride so you can park the car I'm looking at beside it? How about listening to your customers. Next, the title was wrong which should have been caught before the car hit the lot for sale. It took over an hour of waiting to figure out the issue. I had to keep contacting the sales member to find out what's going on. They finally tell me and I wait. I waited two hours to sign paperwork. Then the sales member who had to take the car and title to get it fixed brought the car back on 3/4 gas after I was told he would be back in 15 minutes and it took him over 45. I understand if he was refueling it but he didn't. I should have walked away and called an uber. The paperwork took too long. My son had a better experience at Serra Toyota. They told him everything on payments and walked him through setting things up on his phone. No one explained anything. I had to wait till I got home to figure out that the remote start could only be done from an app. Oh and don't forget that I bought a new car with one key fob. They better hope they send the other in the mail. Like they said they would. More
by KENB35173
Verified Customer
January 20, 2026
Everyone I had contact with was very nice,knowledgeable and professional They went out of their way to make the deal happen and made sure I was happy with my decision and professional They went out of their way to make the deal happen and made sure I was happy with my decision More
by SPOONFULL3132
Employees Worked With
Kathy Okrongley
January 19, 2026
Sparky is a great salesman and a valuable asset to Stiver Ford. He didn't pressure me with the sale and he remained professional the whole time. It was a pleasure working with Sparky. Ford. He didn't pressure me with the sale and he remained professional the whole time. It was a pleasure working with Sparky. More
by RANDYTHOMAS782
January 17, 2026
She was very rude and combative, poor customer service. She didn't get a technician to properly diagnose my car. She just tried to google quick fixes in the middle of the quick lane. She didn't get a technician to properly diagnose my car. She just tried to google quick fixes in the middle of the quick lane. More
by Kronicbsoul
Employees Worked With
danielle morales
January 16, 2026
I was pleased with the customer service and professional attention to detail. Keeman was fabulous!!! Will definitely use him again to purchase another vehicle. He already has information on a vehicle that I attention to detail. Keeman was fabulous!!! Will definitely use him again to purchase another vehicle. He already has information on a vehicle that I plan on buying in April. Very accommodating and looking forward to working with him again. More
by STERLINGMP
Employees Worked With
January 15, 2026
You guys were great. Thanks for everything! You guys provided excellent service and I would recommend you to others. Thanks for everything! You guys provided excellent service and I would recommend you to others. More
by TROYABANKS
January 13, 2026
The experience was very smooth and straightforward. My husband dropped off my car, and I received timely updates throughout the process. Steven explained the issue and the fix for my car clearly and su My husband dropped off my car, and I received timely updates throughout the process. Steven explained the issue and the fix for my car clearly and succinctly. More
by davidbenjones
Employees Worked With
Steven
