Stivers Ford South

My service manager was very slow and inexperienced. The only reason I patronize your service department is for its high service levels. I’m so disappointed that I’m considering not coming back. I purchased only reason I patronize your service department is for its high service levels. I’m so disappointed that I’m considering not coming back. I purchased my F 150 from your store in 2015 and have only allowed it to be serviced by your company. I suggest you train people in class and not on customer’s time. I’ve never been a fan of dealerships service departments because I know its your profit center but your service was excellent. This may have lost a 6 year customer. You can check out who the slow people was. He would not give my paperwork to another service manager. Can you believe I was forced to wait!! I’m sure me as one customer doesn’t matter to a large conglomerate like Nation with so many stores across the country but my time and experience happen to matter to me. More

I don't set appointments, but they always manage to service my car... U guys are the best Thanks service my car... U guys are the best Thanks More

Great job I didn’t have any issues my service may waited in me to get off ! in me to get off ! More

Frederick was wonderful! We connected naturally from the beginning. He answered all my questions and created a comfortable environment for me to make my final decision about purchasing my vehicle from AutoN beginning. He answered all my questions and created a comfortable environment for me to make my final decision about purchasing my vehicle from AutoNation. More

Mr. Briggs was very professional he show that he cares about the customer and ther car. about the customer and ther car. More

Prompt service, Clear communication of the service status. Professional service representative, who seemed to care about service quality and customer relationships. status. Professional service representative, who seemed to care about service quality and customer relationships. More

Mr. Graham and Mr. Henderson were instrumental in the order, delivery and Financing of our car. Outstanding! order, delivery and Financing of our car. Outstanding! More

The sell of a used vehicle is horrible.The first vehicle I return for issues the next day.Dealer kept care for several days had to keep calling finally was told I can pick the vehicle up het there manager I return for issues the next day.Dealer kept care for several days had to keep calling finally was told I can pick the vehicle up het there manager ask who told you to pick the vehicle I satiated salesperson we can’t sell it to many issues we are sending it to auction. They did say we can return your deposit or find you a vehicle.They did find one took several days to finally pick it up after calling..communication is horrible -The finance was a disaster for me. I I’m thinking I’m paying for warranty found out I wasn’t.Had to go back 3 different times after picking up the vehicle (1) return keys a sensor was left on it. (2) they didn’t have me sign all paperwork stated I’ll be there at 9 return to sign to sign of no one was there finally I was able to sign (3) another call about paperwork. The kicker because I couldn’t return that day was asked can I bring you the paperwork to sign . I had the car this time about a week. More

It was a nice experience to go in an have my own personal dealer, Manuel Anderson put me first, an I thank him for that! dealer, Manuel Anderson put me first, an I thank him for that! More