Stivers Ford South

It's a clean facility and they do quality work and employees to be honest individuals. employees to be honest individuals. More

We have not experienced any issues with our ford truck. But in North Carolina ford dealership near my son military base. When in for a simple oil change the next day his truck did not start. He had to to But in North Carolina ford dealership near my son military base. When in for a simple oil change the next day his truck did not start. He had to tow it to dealership to check what went wrong. More

I scheduled an appointment for tire service. My sensor light kept coming on for months and I initially thought that it was due to the very cold weather we've been having. When I went in, Servi My sensor light kept coming on for months and I initially thought that it was due to the very cold weather we've been having. When I went in, Service Rep James informed me that I needed tires. They installed them in about three (3) hours. I can now drive with the comfort of knowing that my tires won't explode on me and the sensor light no longer presents a tire warning. Pleased with the service. More

Joe Dodd went above and beyond to expedite my Ford Edge . A real professional Thank you A real professional Thank you More

Service Rep James was attentive and knowledgeable. He explained in detail the issues with vehicle. He explained in detail the issues with vehicle. More

I went there for an oil change, wiper change and wheel valence, it took them almost 3 hours when I left the dealership there was a noise coming from the exhaust. So I went to a local repair shop and the e valence, it took them almost 3 hours when I left the dealership there was a noise coming from the exhaust. So I went to a local repair shop and the exhaust brackets were broken in 3 spots. Mind u I just had a new exhaust installed last year. The dealer mechanic must of hit something. I usually use Chris as my advisor. He was not there and I had to use someone else I guess that was the first red flag. I’m done with that dealer More

Their service department is a communications black hole. My 2009 Fusion was due for the HCU and airbag recalls. When I tried calling to set up the initial appointment, I spent 30 minutes on hold trying to My 2009 Fusion was due for the HCU and airbag recalls. When I tried calling to set up the initial appointment, I spent 30 minutes on hold trying to contact a service advisor. I gave up and made an online appointment, only to be told that because I'd done it online, the work would require them to have the car for 3-4 business days. When I had heard nothing by the end of day 4, I again spent 30-45 minutes on hold, but to no avail; I finally was permitted to leave a message but did not receive a return call. Twice on day 5 I spent half an hour on hold trying to find out the status of my vehicle. This is unacceptable, and I will not visit this dealership for any purpose in the future. More

They game what hat I would value my old vehicle at and gave me a decent deal on the newer one I got gave me a decent deal on the newer one I got More

It is always a great experience when I go there to get service on my vehicle. service on my vehicle. More

Cynthia our sales person and the team were awesome. I will recommend people to this dealership I will recommend people to this dealership More