Stivers Ford South

I went into the dealership on to hopefully purchase the white Altima. I was advised it was not ready to be shown. Jordan brought the impala and I advised the salesman that I needed a car that day 10/12 and white Altima. I was advised it was not ready to be shown. Jordan brought the impala and I advised the salesman that I needed a car that day 10/12 and i signed the paperwork on 10/26 with repairs not done still. He stated the inspection had to be done and it should not take more than a day. I called the next day and she stated it was not ready and I Emphasized again that I needed a car because I travel for work. The salesman talked with a manager to see if I could get a loaner. The loaner was approved and when I picked it up I was advised it had been sitting, the battery was just charged. I completed my visits with the car running and went to Walmart cut the car off and it would not start. The salesman came to give a jump. I was given another loaner that was fine. It was time to sign paperwork I asked was my car ready. He stated no at that time. But when I got there the salesman advised I would be able to take my car but the 2 sensors had not arrived and I would have to bring car in. Until this day, I still do not have that repaired and I advised the salesman the oil was not changed, if it wI went into the dealership to hopefully purchase the white Altima. I was advised it was not ready to be shown. So he brought the impala and I advised the salesman that I needed a car that day. He stated the inspection had to be done and it should not take more than a day. I called the next day and she stated it was not ready and I Emphasized again that I needed a car because I travel for work. The salesman talked with a manager to see if I could get a loaner. The loaner was approved and when I picked it up I was advised it had been sitting, the battery was just charged. I completed my visits with the car running and went to Walmart cut the car off and it would not start. The salesman came to give a jump. I was given another loaner that was fine. It was time to sign paperwork I asked was my car ready. He stated no at that time. But when I got there the salesman advised I would be able to take my car but the 2 sensors had not arrived and I would have to bring car in. Until this day, I still do not have that repaired and I advised the salesman the oil was not changed, if it was I would not be at 4%. Since I was not given an answer about the oil change I had to pay for a oil change that was said to have been done on the inspection. I am still waiting to hear back from the salesman on the approval of a loaner from the manager. He stated that last Friday. I spoke with salesman yesterday 10/17 and it was the same thing. I am assuming my parts are there but now waiting on a loaner. I am behind frustrated...here it is 11/29 and was advised by Tony(sales Manager) on 10/27 he was expecting cars back. I went and no loaner, Tony then states come back in two weeks. on 11/10 I text Tony to see if my loaner was ready. Tony responded "no I don't have any loaners again after been told by him to bring my car back in two week. Then Tony states "I was doing the loaner as a courtesy. as of right now i dont have any loaners." So he states he did not know what was wrong with my car. After i had already advised him and he seen the inspection of repairs needed that was not done on 10/27 when i was at the dealership. When I went up there on 11/12 to see how long it will take to fix my car, he stated give them a week. I advised how am i to work without a loaner. i advised him that a rental car was high due to thanksgiving and why should i have to rent when you promised a loaner. i walked out on fire. i have still not heard from Tony and i was only given a tag for 2022 and my birthday is 12/14 and i have to get my tag renewed before or on my birthday. Jordan my sale person got his sale and has done nothing after. I should have never signed the paperwork until the car was fix.as I would not be at 4%. Since I was not given an answer about the oil change I had to pay for a oil change that was said to have been done on the inspection. I am still waiting to hear back from the salesman on the approval of a loaner from the manager. He stated that last Friday. I spoke with salesman yesterday 10/17 and it was the same thing. I am assuming my parts are there but now waiting on a loaner. I am behind frustrated...here it is 11/29 and was advised by Tony(sales Manager) on 10/27 he was expecting cars back. I went and no loaner, Tony then states come back in two weeks. on 11/10 I text Tony to see if my loaner was ready. Tony responded "no I don't have any loaners again after been told by him to bring my car back in two week. Then Tony states "I was doing the loaner as a courtesy. as of right now i dont have any loaners." So he states he did not know what was wrong with my car. After i had already advised him and he seen the inspection of repairs needed that was not done on 10/27 when i was at the dealership. When I went up there on 11/12 to see how long it will take to fix my car, he stated give them a week. I advised how am i to work without a loaner. i advised him that a rental car was high due to thanksgiving and why should i have to rent when you promised a loaner. i walked out on fire. i have still not heard from Tony and i was only given a tag for 2022 and my birthday is 12/14 and i have to get my tag renewed before or on my birthday. Jordan my sale person got his sale and has done nothing after. I should have never signed the paperwork until the car was fix. On 12/1 I received a call from Jordan my salesperson to asked why I missed my appointment with service, per Tony sales manager. I stated how was I to be somewhere when no one called to inform of appointment. He then stated that I have another appointment on Monday, 12/5 at 8:00am. I get to my appointment at 8:04am, I was told at first, I did not have an appointment, then he went to the service manager. The service worker checked me in, and stated Tony sales manager will be in at 8:30. Tony came to me at 12:15pm and stated that my car would have to go down to Chevrolet dealership in Newnan. I asked him if I can get an appointment, he stated If they take my car, he did not know how long it would be. He did not have a loaner because he did not offer one. I advised I was told I would be here all day, so I would take it myself and sit to repair. Ford AutoNation did not touch my car again nor fix any of the issues that I had when I signed on the dotted line. I get down to Chevrolet and asked for Mr. Rooker and he stated the service manager at ford left him a message that he just heard. Then to say he they are short of help, and they could not see me today, made an appointment for Wednesday 12/7 at 8am. Before I left Chevrolet parking lot I text Tony, sales manager who was going to fix my breaks/rotors and cruise control. I did not receive a response from Tony. I think I need to consult with an attorney. Jordan, salesperson, and Tony both are aware what issues that was going on with this car. And I even have the inspection that was done but no repairs. Jordan was quick to call when it was time to sign the paperwork and now him nor Tony trying to get my repairs done. Tony stated to me they were going to fix the car but WHEN, I have made 2 payments and no repairs. More