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Stivers Ford South

Union City, GA

4.1
600 Reviews
Are you interested in a particular Ford car, truck, or SUV but unsure if it fits your budget? Or maybe you're looking to upgrade your daily ride without the hassle of pushy sales tactics typical of many dealerships? If so, Stivers Ford South is here to offer you a better experience. As the top name for Ford vehicles in Atlanta and a leading provider of high-quality pre-owned cars, you can trust Stivers Ford South to have exactly what you're looking for in your next vehicle. Whether it's the hardworking F-150, the sleek Mustang, or the family-friendly Escape or Explorer, Stivers Ford South has an unmatched selection of new Ford vehicles in the Atlanta GA area. When it comes to customer service, we continue our commitment to excellence. Your satisfaction is our top priority, so you can expect a friendly, stress-free, and welcoming environment as you shop for the right Ford vehicle. Ready to see why Stivers Ford South is the go-to choice for car buyers in Union City, GA seeking the perfect blend of service, support, selection, and value? Visit Stivers Ford South today, and we'll gladly show you the many benefits of shopping with the most trusted Ford dealer in Union City, GA.
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4355 Jonesboro Rd

Union City, GA

30291

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Showing 600 reviews

January 08, 2023

Greetings, The experience at AutoNation was like no other. By far, the best customer service EVER in my 50+ years. Ms. Ciera, Ms. Naomi and Ms. Star are amazing. I could have went to Mercedes Benz More

by Msjones1970.mb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms. Ciera Phoenix, Ms. Naomi Johnson and Ms. Star, Finance Director
Jan 10, 2023 -

Stivers Ford South responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 04, 2023

The lack of communication by this department as a whole is absolutely mind numbing. I had to call multiple times to get simple answers. My vehicle was not ready when it was supposed to be and is still not More

by jdanielbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people
Jan 06, 2023 -

Stivers Ford South responded

Hi, thank you for taking the time to leave us feedback. We hope you are willing to give us another chance. Please reach out to us at (770) 674-6075 so we can work towards a resolution.

January 03, 2023

Dependable understanding about consumers concerns. Attempts to minimize customers wait time. Reports anything found and need immediate attention More

by Dianne.pressley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Harder
Jan 06, 2023 -

Stivers Ford South responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2023

Incredible response time and customer service. Darian is the man and stayed way past closing to ensure things got done correctly along with the finance manager. Best car buying experience I've eve More

by asif0415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darian
Jan 06, 2023 -

Stivers Ford South responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 24, 2022

The service I received from my saleswoman Ciera Phoenix was top tier professional. She made it easy for me to make a decision on a car I really wanted. I recommend anyone to ask for her and visit Union Cit More

by Raymond Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ciera Phoenix & Ms.Starr
Dec 27, 2022 -

Stivers Ford South responded

Hi Raymond, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Union City. Thanks again for the recommendation, and have an amazing day!

December 23, 2022

Danielle provided great service, and she kept me updated on the status of my vehicle. More

by SHM_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 26, 2022 -

Stivers Ford South responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 21, 2022

Went in for oil change. Everything went smoothly and I was out of there in about 1 1/2 hours. Very friendly staff. More

by jecmomx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
Dec 24, 2022 -

Stivers Ford South responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 17, 2022

Always a pleasure to deal with, no hassle great communication and they always do good work. More

by docdebo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 16, 2022

service personnel do not listen to customers. I tried to get information on a couple of service bulletins and find out about the rearview camera and did not get any answers. I first had problems More

by jross12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
can"t remember. ( The only female I noticed)
Dec 19, 2022 -

Stivers Ford South responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Union City. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6075 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

December 13, 2022

FIAR TO US WITH MANY PURCHASES. SERVICE DEPARTMENT USUALLY PROMPT WITH SERIVES BUT CAN BE A LITTE SLOW. More

by FigNewton
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 15, 2022 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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