
Stivers Ford South
Union City, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 603 reviews
I bought a used 2024 Ford F-150 from Stivers Ford. The purchasing process was a very simple process. I bought the vehicle over the internet and thought everything went well. Once the truck was deliver The purchasing process was a very simple process. I bought the vehicle over the internet and thought everything went well. Once the truck was delivered, the delivery driver told me the dealership only gave him one key fob. He said he has started to notice this happening more and more. I asked the salesperson (Ciera Phoenix) about the missing second key. I was told they didn't know if it had one. I asked the salesperson about the tray style floor mats, and she assured me they would be put back in once the vehicle goes through detail. The mats were not included. As I started to get the truck setup, the keyless entry on the door was locked and needed the factory code included with the truck manual, which the truck did not come with either. The dealership has so far been unwilling to work with me on these items, I know it's a used vehicle, but I should at least be able to get into it through the keyless entry. I was told I would have to go to my local Ford dealership and have them get the factory code so I could get the keyless entry system to work, at my cost. The only thing the truck came with was a key fob. This dealership was very proactive during the sales process, but service after the sale is very poor. More
My money was not good enough for this dealership made a deal over night my check from bank then was told they have it sold Monday I'm coming in on Saturday . a deal over night my check from bank then was told they have it sold Monday I'm coming in on Saturday . More
Scammer sell you a car that have been modified and sale you a warranty really ? you a warranty really ? More
Thank you to the service advisor, mechanic, and others who provided service and assistance for my recent visit to the Stivers Ford South (Union City, Ga.) service department. My service advisor, Corey H., who provided service and assistance for my recent visit to the Stivers Ford South (Union City, Ga.) service department. My service advisor, Corey H., was very professional, conscientious, and attentive, and he provided information clearly. The work was completed in the timeframe that the service advisor had estimated. More
The customer service was outstanding. Pricing was very reasonable not over priced at all. I walked and got straight to business everything was a smooth process. Pricing was very reasonable not over priced at all. I walked and got straight to business everything was a smooth process. More
I Bought a truck there. Used. But I thought they did some type of bumper to bumper check on it... that's what I get.. bought it on a Saturday, got it on Sunday. Drove it fo Used. But I thought they did some type of bumper to bumper check on it... that's what I get.. bought it on a Saturday, got it on Sunday. Drove it for a week, the transmission goes out that following Monday. They tell me they are backed up and it'll take a month and half to get to it.......asked if i could just trade back in.... they tell me " it's already been 5 days" their new cars might be better. But after buying a truck for 20,000 ypu would think I would get at least 15 days before it going out and costing me a a thousand more on a rental for the next couple of weeks. Like I said, their new cars might be better, but I'll never shop there again and I'll tell everyone I know not to ever shop there. There's plenty of more ford dealerships around More
Every one at the dealership was super nice. They gave me a good deal on my trade in and they were able to combine some rebates for a good deal. They gave me a good deal on my trade in and they were able to combine some rebates for a good deal. More
Worst customer service ever, 7:30 appointment. Told to leave vehicle at service center, given multiple estimates of cost ,and completion time, was unable to speak with my customer service person,w Told to leave vehicle at service center, given multiple estimates of cost ,and completion time, was unable to speak with my customer service person,was told I would receive a call back,never received any response.I finally called in to see what time repair would be finished, was told my service person had left for the day,I took an Uber to dealer only to find nothing had been done, the drivers seat was in a laid back position, and additional miles were on the odometer.I will never set foot in the auto nation service center ever again.and I will advise anyone else not to.Totally unacceptable More