Stew Hansen Hyundai

We recently purchased a Nissan Leaf from Stew Hansen Hyundai used car dealership. After purchasing we noticed an issue and they immediately took the car back to fix it, despite us already having signed Hyundai used car dealership. After purchasing we noticed an issue and they immediately took the car back to fix it, despite us already having signed for it. We had also driven from Kansas City (2.5hrs) to get there originally. Elvis Islamovic was absolutely AMAZING! Not only did he continue to communicate with us after his working hours but he also took the time to charge and drive the car to us while on his way to Kansas City. He went out of his way to help us! He was so kind and extremely helpful! Thank you!!! More

We had an excellent experience in purchasing our 2023 Santa Fe from Stew Hansen Hyundai. Matt, Drew & Tanner made everything easy. Since we live over 5 hours away we needed to get all the details buttone Santa Fe from Stew Hansen Hyundai. Matt, Drew & Tanner made everything easy. Since we live over 5 hours away we needed to get all the details buttoned down before we made the trip to DesMoines to purchase the car. The team was great to work with and made the whole transaction including our trade in almost effortless. We were in and out of the dealership rapidly so we could begin our drive south back to SE Kansas. Based on our experience, I unreservedly recommend this dealership. Everything was handled professionally. Car dealers can get bad raps, but the team we dealt with all get five stars. More

I couldn’t be happier with Drew, Tristen and Team at Stew Hansen. I bought the vehicle I wanted and they handled the transaction professionally and with an unexpected level of courtesy. You have my business Hansen. I bought the vehicle I wanted and they handled the transaction professionally and with an unexpected level of courtesy. You have my business going forward and I’ll send all my friends and family your way. Great Job!!! More

My mother had a check engine light come on her brand new car that she bought from this dealership 3 weeks ago. Luckily for her it ended up only being a gas cap issue, but the dealership decided to charge he car that she bought from this dealership 3 weeks ago. Luckily for her it ended up only being a gas cap issue, but the dealership decided to charge her 250 dollars for this fix (of tightening her gas cap). They then proceeded to question her about if she filled her gas tank before or if she used the right gas. Policy with any repair is to call the customer and confirm the problem and if they are okay with the charge for the fix. This dealership never did that, neither a call to my dad or mom, yet they claimed and wrote in their paperwork that they called my dad and confirmed it (my dad was farming and on a combine all day with no access to phone). This is the fourth Hyundai my parents have bought and they will never take it back to this dealership and if you are a female I would never take it to this dealership either as they will treat you a like you are an idiot and have no idea how to tie your own shoes. Super disappointing that companies this big still take advantage of their customers, especially the loyal ones. More

Dishonest. Imcompetent. My Ioniq 5 spent more than 9 months out of service because their collision center was not supposed to have worked on it. They were not a Imcompetent. My Ioniq 5 spent more than 9 months out of service because their collision center was not supposed to have worked on it. They were not authorized by Hyundai to work on EVs but they did it anyway and did not disclose it before the car was taken there after a collision. After "repairing" the vehocle, the battery would not re-charge and the AC would not work. Another (actually aithorized) dealer in another state took the vehicle in December, 2022, and determined the issue was due to a BLOWN FUSE!. During these 9 months, no one at Stew Hansen offerred a loaner, compensation for the many expenses we inccured, or anything. Just a nightmare experience and will never trust in Stew Hansen or the Hyindai brand. More

I contacted my Sales Person today about the issue with my Tucson, they came and picked up my car had it fixed and back to me by 4:45. Thanks Izzo Bahic for the great service . . my Tucson, they came and picked up my car had it fixed and back to me by 4:45. Thanks Izzo Bahic for the great service . . More