Stevinson Toyota East

Kyle was very helpful and friendly! Kyle quickly found a vehicle we liked and we felt comfortable speaking to him. Whenever we had questions he was quick to answer them. He is a very fri Kyle quickly found a vehicle we liked and we felt comfortable speaking to him. Whenever we had questions he was quick to answer them. He is a very friendly person. More

Customer services Good places to buy a car. Friendly people good customer services. I will recommend this place. Josh is a good sales person. I will go back to buy anot Good places to buy a car. Friendly people good customer services. I will recommend this place. Josh is a good sales person. I will go back to buy another one. More

Allison was super helpful! We came in early in the morning and met Allison when we walked into the dealership. She was extremely patient, honest and went above and beyond in hel We came in early in the morning and met Allison when we walked into the dealership. She was extremely patient, honest and went above and beyond in helping us find the right car and for the right price. Thanks for makinf our first purchase a great experience. More

Happy Customer with Josh McEwan Highly satisfied with our experience with Josh McEwan. He is extremely knowledgeable and genuine, and we never felt pressured or uncomfortable. We c Highly satisfied with our experience with Josh McEwan. He is extremely knowledgeable and genuine, and we never felt pressured or uncomfortable. We came in one night to just look around, and returned the next night to purchase from him. We’d highly recommend to Josh to friends and family. More

Customer service is excellent Allison Maxon gave me good options and right suggestions to make the right decision. I told her my budget and found the right car that fit my budget. Allison Maxon gave me good options and right suggestions to make the right decision. I told her my budget and found the right car that fit my budget. She is the perfect person for this company. She is a great asset for Stevinson Toyota East. I will recommend more customers for her. More

Great customer service The customer service was really good. They helped out right away. They all had positive vibes. They also had the motivation to please the customer. The customer service was really good. They helped out right away. They all had positive vibes. They also had the motivation to please the customer. More

Disrespectful. Went October 10th to go test drive a Tacoma to see if that's the truck I want. Was very upfront with my desire to only test drive and see what the pri Went October 10th to go test drive a Tacoma to see if that's the truck I want. Was very upfront with my desire to only test drive and see what the price range would be, I'm not buying today. I stated this multiple times. Test drive over Josh asks me what it would take to get me to purchase the truck today. I say I don't like the leather and I don't need the premium package anyway. He tells me that I won't get the technology package if I don't get the premium package, which is wrong. My wife asked if there was a LATCH system for a car seat and he didn't know or bother to find out. We follow him into the building to talk about prices and he slaps down the credit check form. I've already stated that I know my current credit score and that I'm not buying a car today. He leaves and comes back with some financing info that I asked for. I told him thank you for the information and once again stated that I'm not buying a car today. My wife says thanks but we need more time to think it over. He stands up visibly angry and looks at my wife and says verbatim, "So you're just wasting our time then?" This caught me so off guard I didn't know what to say other than, excuse me? He backpedals and starts to rant about just trying to help out Sergio and how he doesn't get paid commission and some other nonsense. He leaves abruptly saying he was going to talk with someone about pricing. Needless to say I put his business card down on the table and left. Josh disrespected my wife and myself for apparently wasting his time even though we were there for 45 minutes total and stated multiple times that we weren't there to buy. Josh must've been having a bad day or maybe he's just like that but for only having 11 months of experience he should still know to treat customers with some respect and just be nice even if you have to fake it. I see all the reviews on here are 5 stars and that blows me away. Josh immediately turned into an angry child when he realized he couldn't bully me into buying a truck that I didn't want. I really hope Josh's attitude gets addressed even if he was just having an off day. More

Car shopping doesn’t need to be painful I had a nasty accident back in May and found myself having to replace my car. I went into Stevinson to view the RAV4 and had a fantastic experience wi I had a nasty accident back in May and found myself having to replace my car. I went into Stevinson to view the RAV4 and had a fantastic experience with Josh. Not only was he super knowledgeable, but was patient with my millions of questions and didn’t push me to make a decision that day. I went back to the dealership about a month later with a friend to look at the Highlander and Josh even remembered me! I highly recommend Josh and Stevinson Toyota! More

Great work Kyle was awesome. Very relatable and fun to work with! Great teamwork throughout the staff. When Kyle was busy he had josh step in so we wouldn’t be w Kyle was awesome. Very relatable and fun to work with! Great teamwork throughout the staff. When Kyle was busy he had josh step in so we wouldn’t be waiting. More

Amazing customer service Josh did an amazing job understanding what I was looking for in a vehicle. I had been to the dealership once and told him I was only looking. He didn’ Josh did an amazing job understanding what I was looking for in a vehicle. I had been to the dealership once and told him I was only looking. He didn’t pressure me into a sale and just focused on finding a car I was happy with. A week later he followed up and had a list of cars that met my criteria. On a Friday night from 6-8:30 pm we test drive cars until I finally found the exact one I was looking for! The entire experience was awesome!!! Josh wasn’t the stereotypical car salesman and it made the experience a worthwhile one! More