
Stevinson Toyota East
Aurora, CO
Filter Reviews by Keyword
By Type
Showing 1,559 reviews
If you've bought cars in the past, then you know how much of a headache the process is. From eager sales people ready to sell you something you don't like to the tedious paperwork to get financing and not k of a headache the process is. From eager sales people ready to sell you something you don't like to the tedious paperwork to get financing and not knowing what you are signing, it's all a big headache. However, from my experience with this dealership, it has been nothing but positive. The sales people are friendly and not overbearing and are patient with you. They are respectful of your decisions and really work with you find a car you will enjoy driving. Everything was explained to me from start to finish of the process, and I left feeling like I made the right decision (which I did!). Overall, I had a great time buying my new car, and my sales consultant Laura was superb! More
I have been with Stevinson for about 16 years and have always gotten great service from Ayad. He has always been willing and able to help in any way possible. The employees define the dealership and Ayad always gotten great service from Ayad. He has always been willing and able to help in any way possible. The employees define the dealership and Ayad does this. If it weren't for him, I would not have come back and purchased a second vehicle from Stevinson. More
Customer Service: It is so great because Ayad Toma always CONSSISTANTLY exceeds any expectations. He is friendly, accurate, timely, no nonsense and HONEST. Quality of work: No problems what so ever, ever, o CONSSISTANTLY exceeds any expectations. He is friendly, accurate, timely, no nonsense and HONEST. Quality of work: No problems what so ever, ever, over the past few years, on several vehicles that I have serviced at Stevinson East. Friendliness: Try airlines or restaurants or a hotel for that matter and then deal with Jeff Tossie, Ayad Toma and the rest of their crew. It is refreshing to see that genuine, true customer service is still possible and I am an old and very hard to please retired hotel manager. Overall experience: Well, Kent Stevinson promisses on some posters Whale songs and Sweedish masages (or something to that effect). I had a hard time getting there, but Tossie and Toma did their best to upease me. Price: You should never ask this question! Any way, it was less than I expected to pay and much more than I wanted to but all is good. I will be back and if I can help it, anyone that I know who owns a Toyota too. Keep it up guys, you are doing a terrific job. Stevinson owes you a great deal. More
On Saturday, April 2, 2011 I purchased a vehicle from Stevinson Toyota East. Once I walked onto the lot I was met by a sales rep. I immediately explained to the rep that I was searching for the best deal Stevinson Toyota East. Once I walked onto the lot I was met by a sales rep. I immediately explained to the rep that I was searching for the best deal in Denver. The rep showed me a Jeep Liberty and explained that the vehicle was priced over 20% below the Kelly Blue Book price. I trusted their word and purchased the vehicle to only find out later that the sales price was nowhere near 20% off of the Kelly Blue Book price. I do not recommend buying from Stevinson. More
Nelson was personable, knowledgeable about the merchandise and efficient in making our purchase experience as easy and pleasurable as possible. He's truly a nice guy in a business that's not part merchandise and efficient in making our purchase experience as easy and pleasurable as possible. He's truly a nice guy in a business that's not particularly known for its nice guys. He provided good follow up after the purchase as well. More
My wife and I are very happy with the purchase of our new My wife and I are very happy with the purchase of our new Corolla from Stevinson Toyota. We appreciated the friendly sales associate in Matt Hopp My wife and I are very happy with the purchase of our new Corolla from Stevinson Toyota. We appreciated the friendly sales associate in Matt Hopper as well as his knowledge of all aspects of the vehicles we were looking at. I'm sure his patience was tested after the numerous phone calls and several trips to the dealership before we could make up our minds. We also are able to enjoy the 0% financing that was offered for the limited time. Outstanding deal! More
My wife and I came into the dealership looking to get My wife and I came into the dealership looking to get ideas about the RAV4, such as prices and stlyes, and after driving the 2011 RAV4, we were impr My wife and I came into the dealership looking to get ideas about the RAV4, such as prices and stlyes, and after driving the 2011 RAV4, we were impressed with its features and ease of handling, so we consented to discussing prices and trade-in, and after talking with Rahoul and one of the sales managers, we decided the RAV4 was just what we needed, especially in terms of the trade-in and the monthly payments. More
Nelson was very friendly and helpful in my car buying experience. He helped me find the car that fit the criteria that was most important to me in a new car. He always returned my calls promptly. He ev experience. He helped me find the car that fit the criteria that was most important to me in a new car. He always returned my calls promptly. He even called me back to follow up after I made my purchase. More
we had a great experience at stenvinson, i would recommend this dealer to anybody I know. The staff was great, helpful and very frienly. They helped us in every aspect of my purchase of the car an recommend this dealer to anybody I know. The staff was great, helpful and very frienly. They helped us in every aspect of my purchase of the car and made very easy. Keep up the good work and I will buy my next car with Stevinson. Thanks More
The first two times i went in to visit Toyota stevenson east, i was pressured into buying a car. I was reluctant to do business with them because of this type of service. Tim didn't even let me get a test east, i was pressured into buying a car. I was reluctant to do business with them because of this type of service. Tim didn't even let me get a test drive on the car i was interested in. Instead questioned my if i were going to buy a car or not. Came in for the second time, and worked with Alex. The only good thing he did for me was allow me to test drive the car. After i did the test drive and asked questions, He immediately asked me to fill out paperwork and ask if i wanted my credit ran. I had questions and was still looking on either buying new or used. Alex refused i go used and kept giving me excuses. Honestly, this guy just wanted me to buy a car. Bad service on Alex's behalf. Don't know how this guy is a bronze salesman. Must be from the pressure he gives customers, and in turn they cave in. I called in one day to see if they would be able to match a competitor's price. Luckily i called in and received Nelson Im for service. He has been good to my wife and I throughout the process on buying the car. Was able to get the price match from his manager.Once i arrived at the location, nelson was able to give me the customer service my wife and I expected from the very beginning. I have been happy to do business with Nelson Im and i would refer new and old customers for him to help get the sale done for you. Good Job Nelson on the kind service you were able to give me, and bad job for Tim from internet sales and Alex Asiaw for the poor service they have given me. More