Stevenson-Hendrick Toyota Jacksonville

Amazing customer service The service was excellent I was beyond happy with the experience the dealer I dealt with Ben he made it beyond easy and everything overall at the deal The service was excellent I was beyond happy with the experience the dealer I dealt with Ben he made it beyond easy and everything overall at the dealership was very pleasant and even tho it was extremely busy that day they made it a point to make sure I was taken care of the whole time there More

AMAZING!! Drew Malgadey was awesome. I told him what I was looking for and he delivered. He was polite, efficient and super friendly. The entire Stevenson team Drew Malgadey was awesome. I told him what I was looking for and he delivered. He was polite, efficient and super friendly. The entire Stevenson team was great. Steve was my finance manager and he made sure I understood every warranty and paper signed. i will be a recurring customer. More

Great experience We left with a new (used) 2017 Honda Osyssey incredibly pleased. We weren’t drug all over the place on this deal. Mr. Muhammad was absolutely the most We left with a new (used) 2017 Honda Osyssey incredibly pleased. We weren’t drug all over the place on this deal. Mr. Muhammad was absolutely the most helpful salesman we have ever had. If I had to describe him in one word it would be “honest.” He genuinely looks out for his customers. I actually reached out to him when I saw that he has the highest ratings on here. It was a super smart decision! He is seamless in making you feel important and valued. Instead of feeling like I was working against him and the dealership I felt like he was on my team to get me the best deal he could. His sales manager Ray Calhoun was incredibly polite and personable. I didn’t get the sleezy vibe you get from most car salesman from anyone at this place. They were genuine and very helpful. The finance manager JJ wasn’t pushy on upselling is. I felt like he was informative and fair. In fact I’m excited to have done business here so that I can continue to come here. The waiting area is really very nice. All in all I walked out with the exact vehicle I wanted, below my wanted price point and payment. I would absolutely recommend this dealership. Unlike quite a few “those who shall not be named” in Jacksonville this facility didn’t make me regret trying to buy a vehicle in a military town. More

Helpful and Pleasant T. Muhammad is the BEST sales employee!! He went above and beyond to provide us with all the information we would need for our vehicle and paperwork. T. Muhammad is the BEST sales employee!! He went above and beyond to provide us with all the information we would need for our vehicle and paperwork. He was very knowledgeable and helpful in each aspect of our purchase. He is not like most car salesmen who give the profession a bad name. He is not in the industry to scam people and make money. He clearly cares about helping his customers and assist them in making the best decision for themselves. He is easy to talk to and get along with, and he made sure we had everything we needed throughout our entire visit. If you have the chance to work with him, we HIGHLY recommend him!!! Stevenson Toyota in Jacksonville has given us the best service of any car dealership we have been to. All of the employees were pleasant, helpful, and easy to work with. They were short staffed on the day we were there, but they made sure to check in on us every once in a while during our wait. Overall a great experience and we would definitely recommend this dealership! More

Great experience I worked with Chris Repstein who was excellent in getting me into the truck I wanted and needed. We drove several at my request and I found him knowle I worked with Chris Repstein who was excellent in getting me into the truck I wanted and needed. We drove several at my request and I found him knowledgeable and honest with his answers to my questions. I felt he was on my side working to find the vehicle and price point I wanted to leave with. He was never pushy and stayed in contact only as needed to make the buying experience easy. Other representatives were helpful and friendly as well. Overall an excellent experience and I will recommend them to friends and family. More

Please continue to provide the same polite, courteous, informative, chivalrous attention to us and other customers in the future. Please convey our highest compliments to your sales associate Mr. Vincent informative, chivalrous attention to us and other customers in the future. Please convey our highest compliments to your sales associate Mr. Vincent C.. He's setting a high standard for others to follow and Stevenson Toyota is fortunate to have such an energetic and knowledgeable person as a member of its sales team. My wife and I admire the patience and willingness to explain things (many times more than once) and answer all of our questions about the Toyota RAV4 we purchased. We have had bad experiences with competitor salespersons prior to coming to Stevenson Toyota. Our experience with Mr. Crisomia was truly exemplary. Some of his most commendable characteristics are that he is forthright, but neither intimidates nor intrudes, he is genuinely friendly as well as honest, and he conducted business in an authentic and highly professional manner. In conclusion, we know this may sound a little over the top, but if it sounds that way it is because our experience at Stevenson Toyota with Mr. Crisomia truly was over and above our expectations and it is our desire to convey this message in the most appropriate and honest way we know how. Respectfully, A new 2023 RAV4 owner! Mann Family More

Best shopping experience ever! This was by far the best cat buying experience the whole family has had ever! T. took real good care of us and even helped get us a great deal on our This was by far the best cat buying experience the whole family has had ever! T. took real good care of us and even helped get us a great deal on our new 2017 Highlander Limited Platinum. I would definitely recommend anyone looking for a great dealer to go see T. and the rest of the Stevenson Toyota team! More

T AT TOYOTA ! Came to Stevenson's Toyota to purchase my wife a new car. Met T 3 minutes in to our visit, I knew T was our guy. Not just our guy "The Guy" ;T made ou Came to Stevenson's Toyota to purchase my wife a new car. Met T 3 minutes in to our visit, I knew T was our guy. Not just our guy "The Guy" ;T made our visit easy and we're in and out in know time. Very knowledgeable of the lot and the cars we were looking for. BIG SHOUT OUT TO T ! YOUR THE MAN ! Thanks again brother ! - Peyton and Cameron More

Great maintenance service! I recently had a scheduled maintenance service completed. The maintenance reps were pleasant, hardworking, thorough, and very attentive to my needs an I recently had a scheduled maintenance service completed. The maintenance reps were pleasant, hardworking, thorough, and very attentive to my needs and those of my auto. I have always enjoyed working with these people and have recommended them to my friends and colleagues. More

Amazing, efficient and personable! T. Muhammad was an amazing Team Leader! T. was extremely polite, easy to talk to, and personable! He was quick to respond to my questions and concerns T. Muhammad was an amazing Team Leader! T. was extremely polite, easy to talk to, and personable! He was quick to respond to my questions and concerns, even on his day off! T. did not pressure me into buying a car I did not want and took his time to explain all of the options I had when it came to making a final decision on the Rav4 we purchased. When it came to going through the process of buying the car, everyone was friendly and personable. The process went very smoothly, from sales to finance. Thank you, Kevin and Pam More