Stevenson-Hendrick Toyota Jacksonville

Love our 'Toy' so much, we bought another Todd took the time to ask us what we wanted in a car, eliminating the need to search all over in the heat. He went through all the settings in the c Todd took the time to ask us what we wanted in a car, eliminating the need to search all over in the heat. He went through all the settings in the car to make sure we understood all the features. More

Excellent in accommodating me in an urgent situation Was vacationing in area from Iowa and was planning on returning home within 24 hours. When I contacted Stevenson Toyota, they scheduled me within hou Was vacationing in area from Iowa and was planning on returning home within 24 hours. When I contacted Stevenson Toyota, they scheduled me within hours of calling and was able to fix my problem with my vehicle within less than an hour. Robert Henderson was very pleasant and friendly. He made sure I was comfortable during my wait and attentive to any of my needs. More

Great experience at Stevenson Toyota. I was in a difficult situation with my old vehicle and they help me with the right options to get out of it. Their sales and finance department are to I was in a difficult situation with my old vehicle and they help me with the right options to get out of it. Their sales and finance department are top notch. More

EXCELLENT Richard Harrington is a great asset to your business. I learned about him by "word of mouth" & Devine intervention. I have never had a Sales Consultan Richard Harrington is a great asset to your business. I learned about him by "word of mouth" & Devine intervention. I have never had a Sales Consultant so attentive, personalable, polite, pleasant, knowledgeable, instructive details about car & all it's components. He is extremely thorough & gracious. I will make sure all my family & friends are referred to him. I feel blessed that I had the opportunity to meet & deal with Richard. May his character never change. He was EXCELLENT. THANK-YOU CATHERINE P. W. More

Customer service was excellent. Todd is an excellent sales person. He took the time to answer all questions during my purchasing experience. He took the time to explain all of my opt Todd is an excellent sales person. He took the time to answer all questions during my purchasing experience. He took the time to explain all of my options. He also took the time to follow up with me after making my purchase. Thanks Todd keep up the great work. More

Great sales experience! I loved the way Aaron listened and knew what I was looking for. I was in no hurry to buy but because he listened, he found it and called. He wasn't on I loved the way Aaron listened and knew what I was looking for. I was in no hurry to buy but because he listened, he found it and called. He wasn't one who called constantly but called only when he found the right car for the right person. Thank you so much Aaron. Love my car! More

Extraordinary Dealership My brakes went out on a new 4Runner. Went to the closest dealership in Greenville NC but they basically turned me away with no real diagnosis. Drove t My brakes went out on a new 4Runner. Went to the closest dealership in Greenville NC but they basically turned me away with no real diagnosis. Drove the vehicle to Stevenson's where they immediately took the keys and put me in another new 4Runner. From Popajohn, J Anthony, Aaron Prescott, JJ and the service manager...they all went way above board to make sure my family was safe. There were many others but I can not remember all of their names. The whole dealership needs to be commended on their exemplary service. Forever indebted to them all. More

Wonderful Customer service! We are very pleased with the service and attention we received at Stevenson Toyota! From the first phone call, to being greeted in parking lot- top no We are very pleased with the service and attention we received at Stevenson Toyota! From the first phone call, to being greeted in parking lot- top notch. We knew we wanted a new 2017 Highlander and Richard was super helpful showing us the models we wanted. He was very patient and knowledgeable. Richard got us in the exact model we wanted, at a price we were happy with! Bob in the finance department was also great and very helpful, made everything clear to us! Thank you gentlemen for all of your help! More

Jeep 2016 Went in to look at a new Jeep and walked away with the keys. T was very friendly and helpful. He made sure to answer all my questions and clear up any Went in to look at a new Jeep and walked away with the keys. T was very friendly and helpful. He made sure to answer all my questions and clear up any confusion. More

Thurman and Toyota 4runner Our experience at the dealership and with Thurman was great. He made us feel very comfortable and didn't try to force us into any decision. The best Our experience at the dealership and with Thurman was great. He made us feel very comfortable and didn't try to force us into any decision. The best care salesperson I have ever dealt with. More