Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stevens Creek Mazda
San Jose, CA
53 Reviews
Welcome to the Del Grande Dealer Group
At Stevens Creek Mazda, we believe your car shopping process should be as hassle free as possible. Because we take pride in serving our customers to the fullest, we have established a website that will not only help you find the right new car or used car in the San Jose area that you are looking for, but also help you with financing, car repair and service, and locating the correct car parts. If you can’t find what you are looking for, be sure to use our CarFinder for assistance locating the perfect Mazda vehicle for you. With the CarFinder, we will let you know when the vehicle arrives that matches your search.
At Stevens Creek Mazda, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Sunnyvale, Fremont, Redwood City, Vallejo, and the entire Bay Area at 4250 Stevens Creek Boulevard, San Jose, California. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Stevens Creek Mazda looks forward to serving you!
Contact UsView Inventory
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 53 reviews
July 11, 2006
I Came down looking for a mazda3 hatchback and I dealt with Dan. He was very young, but very knowledgeable and genuinely friendly. He explained the difference between the mazda and the competition in si with Dan. He was very young, but very knowledgeable and genuinely friendly. He explained the difference between the mazda and the competition in simple english. For negotiations, he didn't turn all "car salesman" on me. He was very fair and a joy to deal with. The management was also very professional and catered to my needs. For a new mazda, these guys are the place! More
by wiseman
Employees Worked With
Dan
July 05, 2006
After reading all the bad reviews, I was really hesitant to go to this dealership. However, it was the only one that gave me something in the price range I was looking for, so I decided to brave it. The g to go to this dealership. However, it was the only one that gave me something in the price range I was looking for, so I decided to brave it. The guy I was talking with claimed he was a straight talker that kept his word, and indeed he was. He promised me a price on the phone and held up that promise when I got there. There was very little hassle, though he did call me quite often before the purchase to check with me on my car buying status. He tried to be very available by giving me his cell phone, and I made good use of it. Returned to the dealership to request a form later on, and the manager I dealt with, Chris, was quite friendly and helped me get the forms I needed. All in all, it was a good experience, and maybe I just lucked out and talked to the right guy, but I had a much better time than described in the other reviews. At one point they were a bit sloppy and forgot a piece of documentation, but were able to provide it the next day. Reading the reviews helped, though, and it definitely pays to have researched in advance and be on alert, checking for such things as dents and scratches. Make sure also that they give you all the documentation needed. More
by ccc24
Employees Worked With
David Wei
June 10, 2006
The sales people I dealt with were friendly enough, but I would not recommend this dealer. One new car in the lot had a big dent and I found out mine had a scratch that I didn't realize right away. The sales would not recommend this dealer. One new car in the lot had a big dent and I found out mine had a scratch that I didn't realize right away. The sales people are very aggressive and play a real cat and mouse game. They are determined to get you to pay too much for the car you want, but they are more agressive than other dealerships. I had to argue just to get them to start talking MSRP and below. They added on stuff at the dealer and marked the sticker price of those options 10 to 20x the actual cost. For example, for bumper accesory that cost 40 dollars, they labelled it as 400 dollars. I wish I had seen this review site before I bought my car here. The basic taste in my mouth when I left was that of being scammed. More
by carbuyer6473
