Stevens Creek Mazda

First time Mazda owner. My sixth car. All always serviced at the dealership. Your dealership is very clean and welcoming. Service managers have excellent customer service sk My sixth car. All always serviced at the dealership. Your dealership is very clean and welcoming. Service managers have excellent customer service skills. I'm impressed! More

I purchased a 2017 Nissan Rogue. During the sales process, the dealership promised me that the vehicle would have an average fuel consumption of 30 MPG. However, after driving 442 mi During the sales process, the dealership promised me that the vehicle would have an average fuel consumption of 30 MPG. However, after driving 442 miles using only Eco Mode for maximum efficiency, the car could not exceed 21 MPG. The city fuel consumption was only 17 MPG. This is a 30% deviation from the values ​​promised at the time of sale. Since the purchase, the dealership has completely denied this issue. Despite multiple visits and providing clear visual evidence of fuel consumption, they dismissed my concerns as 'personal driving habits' and told me to contact the manufacturer (Nissan) directly. Bombad and Mike were uncaring and disrespectful. They provided a service report stating 'no problem found'. I believe this is either a hidden defect or a deliberate misrepresentation of the vehicle's condition. You can sell a vehicle with incorrect data and false statements; this shouldn't be a sales policy. I have filed complaints with the relevant authorities, providing the data I have, regarding this dealership's misleading sales tactics and their failure to stand behind the vehicle they sold. More

Quick service for appointments. Informative and helpful service advisors. Reasonable prices. Will come back again for my next service. TY! Informative and helpful service advisors. Reasonable prices. Will come back again for my next service. TY! More

Steve had provided me an excellent service advisor. I’m really satisfied with all the info he provided and care. He understood what I was looking for. I’m strongly recommend him to other mazda auto own I’m really satisfied with all the info he provided and care. He understood what I was looking for. I’m strongly recommend him to other mazda auto owners who seek a good advice! Thank you More

It was very easy to buying car for me Japanease who is not good at speaking English. not good at speaking English. More

The salespeople answered all my questions and found the right vehicle. They were all professional, friendly and prompt making the car buying experience as enjoyable as it can get. right vehicle. They were all professional, friendly and prompt making the car buying experience as enjoyable as it can get. More

I received terrific service when I brought my vehicle in for servicing. The service representative Edison was excellent, and kept me informed every step of the way on how long the servce would take, and ex for servicing. The service representative Edison was excellent, and kept me informed every step of the way on how long the servce would take, and exceeded my expectations. I highly recommend the service center at Mazda Stevens Creek. More

Johnathan was so great with us and truly made our experience so smooth and straightforward with full transparency. Now we have our dream car! Thanks Johnathan! experience so smooth and straightforward with full transparency. Now we have our dream car! Thanks Johnathan! More

I had the best services like always when I brought my 2019 CX-5 this time and my other 3 Mazda cars to Steven Creek Mazda for maintaining. Anna, John and Sean are professional, very friendly and very hel 2019 CX-5 this time and my other 3 Mazda cars to Steven Creek Mazda for maintaining. Anna, John and Sean are professional, very friendly and very helpful throughout the entire process. I trust this dealer and will continue bringing my family Mazda cars here for maintaining services in a very near future. More

We had a fantastic experience at Mazda Stevens Creek! Casey and Bri were incredibly kind, patient, and helpful throughout the entire process. They made everything smooth and stress-free, taking the time Casey and Bri were incredibly kind, patient, and helpful throughout the entire process. They made everything smooth and stress-free, taking the time to answer all our questions and making sure we felt confident every step of the way. We’re beyond happy with our new Mazda CX-50 Hybrid—it’s exactly what we were looking for. Highly recommend this dealership, and especially Casey and Bri, if you’re in the market for a new car! More