Steve Hahn Auto Group

bad service This is the last place I would buy a new car or have one serviced. I paid about $270 plus mileage 80 miles round trip to have one of the alarm / lock This is the last place I would buy a new car or have one serviced. I paid about $270 plus mileage 80 miles round trip to have one of the alarm / lock button replaced on my '06 Sedona van. They disabled the bad alarm/lock, charged me over $290, plus a $90 'programming fee' and threw away the good lock/alarm button and returning the bad one. The programming fee was to ensure all keys worked before . When I asked if everything was OK , the service rep took the 2 sets of keys, and turned away slightly, pushed a button to unlock the car and handed me the keys nodding in the affirmative. After 40 miles drive home, tried to lock the car; discovered they had returned the bad key they had disabled, thrown out the good key, replacing that with the keypad I just paid over $300 for. I called the service dept was promised a call back (he never called). Caled and got hold of the service writer who wanted the car back to correct the problem. He refused to compensate me for my mileage (80 miles) and evaded my question about additional costs. More

Very good service. My husband and I found a car on line and drove from Tri-cities to check it out. Everyone at Steve Hahn was wonderful. Our salesperson, Chris Estrad My husband and I found a car on line and drove from Tri-cities to check it out. Everyone at Steve Hahn was wonderful. Our salesperson, Chris Estrada was totally knowledgeable of all the details, bells and whistles of the car we were interested. My husband loves his new "ride". Thank you Chris and Manny and the whole Steve Hahn Auto team! More

A trusted dealer The experience was no pressure, they helped when you wanted help and let you browse the inventory until you found what you liked, they were friendly a The experience was no pressure, they helped when you wanted help and let you browse the inventory until you found what you liked, they were friendly and made sure you knew what features you were getting. This is my second purchase from the dealer and I will continue to shop there. More

Parts department failure I bought a oil filter from the parts department for my 2015 Passat TDI. Went to Oil Can Henery's found out I was sold the wrong filter. My oil was dro I bought a oil filter from the parts department for my 2015 Passat TDI. Went to Oil Can Henery's found out I was sold the wrong filter. My oil was dropped out of my car. So Steve Hahn made me wait one hour until the parts department closed to send me a new filter. VERY POOR SERVICE!!! More

Great Employees Me and my wife had an amazing experience at the kia dealership. Our salesman was Charlie, he made us feel very comfortable the entire time we were the Me and my wife had an amazing experience at the kia dealership. Our salesman was Charlie, he made us feel very comfortable the entire time we were there. I would highly recommend asking for him directly. He was very knowledgable, honest and had a humble atittude. Overrall he made it a great experience for us. More

They pay attention to your needs. Manny Garcia was my salesperson thru the whole process; it was a pleasure to do business with him. They didn't have the car that I was looking for at Manny Garcia was my salesperson thru the whole process; it was a pleasure to do business with him. They didn't have the car that I was looking for at their dealership, but they went the extra mile to find the exact match that I was looking for, under budget and free of charge for bringing it from a different dealership. More

I just bought my second car here I have always been a fan of this dealership and they continue to keep my business. I bought my first car there 7 years ago. I was in a pretty tigh I have always been a fan of this dealership and they continue to keep my business. I bought my first car there 7 years ago. I was in a pretty tight situation and desperately needed a new car. They bent over backwards to help me get the car I needed with payments I could afford. It was an older car to begin with but whenever I took my car there for regular servicing and check ups, I never felt cheated or ripped off. In fact, people always warned me not to go to the dealership because they would do "this" or they would do "that" but nothing like what they warned me about ever happened. A few times, they even gave me significantly discounted services just out of the blue. I was in the market for a new car again this October and went there first because I had been impressed by their service over the years. It took 2 trips to find the car that fit me and my budget right but I don't regret it at all. I was able to trade my old car for the Kelly Blue Book price and I was able to negotiate the prices down to the level I was looking for. The car is great and even when I compare online deals with what I ended up paying for my new car for, I feel like I got a good deal. More

2014 vw jetta ;) I went to a ton of other dealerships and let me tell u steve hahns is the best! Nice cars and the best sells person ever he was friendly and told me e I went to a ton of other dealerships and let me tell u steve hahns is the best! Nice cars and the best sells person ever he was friendly and told me everything I needed to know about the car... . The whole purchasing process was fast and easy everything seemed very well organized and very informative when it came down to signing I will definitely recommend this dealership to anyone and if u go check them out ask for ricky ortiz!!!!!! Thanks Steve hahn!!!! More

Top notch service The staff at Steve Hahn were top notch. I would highly recommend going to steve hahns if your thinking about buying a new car..Just ask for Ricky he' The staff at Steve Hahn were top notch. I would highly recommend going to steve hahns if your thinking about buying a new car..Just ask for Ricky he's one of the most honest, caring, knowledgeable salesman in the auto business.. More