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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.7
1,559 Reviews
Call Dealership (281) 243-8600
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12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,559 reviews

October 13, 2026

Excellent service and great communication. I got a quick service and was well informed throughout. More

by AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
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October 12, 2026

Lorelei took very good care of us today. She was easy to work with pleasant More

by fredgarza007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Garza
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October 08, 2026

Stellar service and great attention to the customer. I appreciate the videos and evidence of maintenance, this is excellent transparency to the customer. More

by h S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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Oct 12, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2026

I have been with Sterling mccall about 12 years. I have always been pleased with their work and service. There staff has always been very friendly. Thank you for taking such good care of me and my c More

by davisrclinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos and Karim, Zachary Swimmer
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Oct 09, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Group 1 Nissan Southwest Houston

October 03, 2026

Very disappointing service. Tried to charge me for tire rotation that was not done. There for 3 hours for oil change and rotation and I had an appointment More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
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Oct 07, 2026 -

Group 1 Nissan Southwest Houston responded

We are truly sorry for the experience you had during your recent visit. We understand how frustrating it must have been to wait that long, especially with an appointment, and then leave with concerns about the services performed. You deserved a much better experience from our team. A member of our management team will be reaching out to you personally to learn more about what happened and ensure your concerns are properly addressed. We genuinely appreciate you bringing this to our attention and giving us the opportunity to make things right. Will Solano Aftersales Director Group1 Nissan Southwest 281-243-1981 Wilsolano@group1auto.com

October 02, 2026

Eduardo Sanchez, service advisor, is a top of the line professional. This place has served me well. More

by Wevanoski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Sanchez
Print
Oct 04, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Eduardo at Group 1 Nissan Southwest Houston! If you're ever in need of more help, please let us know!

October 02, 2026

Had my Ariya serviced here. Abraham was helpful, polite, and handled everything efficiently. Great customer service! More

by Swaranbhagwat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia
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Oct 04, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!

October 01, 2026

Excellent service! ! Friendly as well. Thank you Nathan and staff for servicing my car. Been customer here for more than 2 yrs. Bought my car here as well. More

by lhortil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan and staff in the back, Zachary Swimmer
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Oct 10, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2026

Douglas the service advisor was very friendly and professional. I highly recommend the dealership service center. More

by raygar75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas , Zachary Swimmer
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Sep 28, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2026

Gonzalo and Mr. Ade are real mvps! Thank you so much for your excellent customer service. Let me see what car I’m going to get! They are awesome! Car is great! More

by tiffcaesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo and Mr Ade…there was a woman she is always nice as well
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Oct 03, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Nissan Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

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