Group 1 Nissan Southwest Houston
Stafford, TX
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Abraham Garcia is one of the best service representatives we as a family have dealt with. We have used multiple dealership service centers over the years but coming across Abraham at Group 1 Nissan Southwest we as a family have dealt with. We have used multiple dealership service centers over the years but coming across Abraham at Group 1 Nissan Southwest Houston has made us come back time and time again. More
It was nice that Gabrial met me at the door and asked if we needed any assistance. Afyer a quick yes, and showed him my list of possibilities, the ball started rolling. Even the person who did the finance p we needed any assistance. Afyer a quick yes, and showed him my list of possibilities, the ball started rolling. Even the person who did the finance paperwork was great. Thank you both for the assistance to get the vehicle I am enjoying More
Overall, the dealership is nice, and I like the facility. However, I am disappointed with the amount of time it takes to complete a simple oil change. I recently moved to Texas, and this dealership is the cl However, I am disappointed with the amount of time it takes to complete a simple oil change. I recently moved to Texas, and this dealership is the closest one to me, so I was hoping for a convenient and positive service experience. Unfortunately, waiting over two hours for an oil change is unreasonable. At the dealership I previously used in another state, the service typically took about an hour and included a complimentary car wash. While I appreciate the facility itself, the lengthy wait time has left me dissatisfied. Based on this experience, I don’t believe I will be returning. I hope management considers improving the efficiency of the service department and the overall customer experience. More
You still a shirt is the best before you leave. They let you have a list of everything that needs to be done on your vehicle. It's not a long wait. The dealership is very clean. Also, the bathroom. They let you have a list of everything that needs to be done on your vehicle. It's not a long wait. The dealership is very clean. Also, the bathroom. More
