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Sterling McCall Honda
Kingwood, TX
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Wow what an amazing service and care ! I'm new costumer that needed general check up and recall plus I had a day before flat tire that needed treatment and I met Kisha which took care of m I'm new costumer that needed general check up and recall plus I had a day before flat tire that needed treatment and I met Kisha which took care of me from the first step till I left ...she was amazing ,friendly ,sensitive and very professional . She explain to me the process and make sure I understand and know every step of the car treatment. It's been a long time since I got a service like that I felt as A class costumer ... I'm definitely recommend .for me they will be my dealership when I need a car or any service Thank you Roy Ben Asher More
Our service advisor Jose was very communicative and answered the phone every time we called. Repairs were completed by the promised date and performed correctly the first time. I will be taking my son’ answered the phone every time we called. Repairs were completed by the promised date and performed correctly the first time. I will be taking my son’s car back for future repairs. Great job service department! More
I really appreciate all of the accommodations and facilities for purchasing this new car. From the agent who assisted us was so outstanding. Special thanks to Ms. Julie who helped us from trading in facilities for purchasing this new car. From the agent who assisted us was so outstanding. Special thanks to Ms. Julie who helped us from trading in our old car and buying the latest one. Additionally, I would like to give warmest gratitude for accommodating us specially because I have a new born baby, they took us to a room where we feel so much comfort and could able to bother others. The processing of the papers were smooth. The car is so perfect. I highly recommend this company for purchasing both used and new cars. Everything works well, from accommodations, processing, service and maintenance also, the staffs most of all. More
The sales lady was really nice. The problem was with financing. I wanted a car listed on sale for 21,991 $ they told me it came with a warranty and after signing the papers I notice The problem was with financing. I wanted a car listed on sale for 21,991 $ they told me it came with a warranty and after signing the papers I noticed the cars price was 27,000 and after tax and another warranty they added and didn’t tell me about it was in 30 thousands. They said it had protective coat or other add ons I don’t remember but i don’t know why the price of the vehicle didn’t reflect all the add ons already on the vehicle. It was in the paper work I just didn’t read everything correctly as a first time buyer it would have been nice If they told me what was all added on to the car and how much it all was instead of just letting me see the base price of the car. I guess I just seen a price on the vehicle and thought that was it but nope. The manager apologized for them not explaining everything but it’s too late for me. He even admitted that has happened a lot and they are working on it. So make sure you read everything and don’t rely on them to explain it to you. More
I needed a replacement for a passenger side rear view mirror. Sterling McCall ordered the parts, had them in and were able to replace the broken mirror the day the parts came in. mirror. Sterling McCall ordered the parts, had them in and were able to replace the broken mirror the day the parts came in. More
My service advisor Christopher Elrod was professional, helpful and nice . He went out of his way to help with the transportation to and from my house . I would request for Christopher next time I make an helpful and nice . He went out of his way to help with the transportation to and from my house . I would request for Christopher next time I make an appointment to service my vehicle. Thank you. More